Decline in Print Quality

Toner smudges across the printed pages.

The bottom of the photoconductor unit may be dirty. Remove the photoconductor unit and wipe the bottom of it with a clean, dry cloth. Then reinstall it as described in Chapter 6.

There may be a problem with the toner cartridge. Replace the cartridge as described in Chapter 6.

The darkness of the printout is uneven.

The transfer charger wire may be dirty. Clean the wire as described in Chapter 6.

If this does not correct the problem, replace the toner cartridge as described in Chapter 6.

Irregular areas of missing image appear on the printed page.

Your paper may be moist or damp. Printing is sensitive to moisture absorbed by the paper. The higher the moisture content in the paper, the lighter the printed output. Do not store your paper in a humid or damp environment.

You may not be using the correct type of paper for your printer. If the surface of your paper is too rough, printed characters appear distorted or broken. Smooth, high-quality copier paper is recommended for best results. See Chapter 5 for information on choosing paper.

The transfer charger wire may be dirty. Clean the wire as described in Chapter 6.

Troubleshooting 7-31