Continuous paper loading or feeding problems

The printer does not load continuous paper or does not feed it properly.

Cause

What to do

The paper release lever is not set correctly.

Set the paper release lever to the tractor position for the paper source you want to use. For more information on setting the paper release lever, see Chapter 2.

Single-sheet paper is in the paper path.

Set the paper release lever to the single- sheet position and press the Load/ Eject button to eject the sheet. Then set the paper release lever back to the appropriate tractor position. (See “Switching to printing on continuous paper” on page 2-30for more information.

Continuous paper is not

See Chapter 2 for instructions on

loaded properly.

loading continuous paper on the

 

tractor you want to use.

The paper thickness lever is not set correctly.

Set the paper thickness lever to match the thickness of your paper. See “Setting the Paper Thickness Lever” on page 2-4.

The printer does not feed continuous paper to the standby position.

Cause

What to do

You did not tear off the printed pages before pressing the Load/Eject button.

Tear off the printed pages at the perforation. Then press the Load/ Eject button to feed the paper backward to the standby position.

7-8Troubleshooting