For North American Users

If you purchased your printer in the United States or Canada, EPSON provides customer support through the following services:

Electronic support services

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON's

 

home page at http://www.epson.com.

 

 

EPSON Internet FTP Site

If you have Internet FTP capability, use your

 

Web browser (or other software for FTP

 

downloading) to log onto ftp.epson.com

 

with the user name anonymous and your e-

 

mail address as the password.

 

 

EPSON Forum on

Members of CompuServe can type GO

CompuServe®

EPSON at the menu prompt to reach the

 

Epson America Forum. For a free introductory

 

CompuServe membership, call (800) 848-

 

8199 and ask for representative #529.

 

 

Automated telephone services

Service

Access

 

 

 

 

 

 

EPSON

For pre-recorded answers to commonly

 

 

SoundAdvice™

asked questions about EPSON products 24

 

 

 

hours a day, seven days a week,

 

 

 

call (800) 992-8911.

 

 

 

 

 

 

EPSON FaxAdvice™

Access EPSON’s technical information library

 

 

 

by calling (800) 992-8911. You must provide

 

 

 

D

 

a return fax number to use this service.

 

 

 

 

EPSON Referral Service

For the location of your nearest Authorized

 

 

EPSON Reseller or Customer Care Center,

 

 

 

 

 

call (800) 992-8911.

 

 

 

 

 

 

Customer Support Information

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