Printing a Self Test

Running the printer’s self test helps you determine whether the printer or the computer is causing the problem:

❏If the self test results are satisfactory, the printer is working properly and the problem probably results from your printer driver settings, application settings, computer, or interface cable. (Be sure to use a shielded interface cable.)

❏If the self test does not print properly, there is a problem with the printer. See “Problems and Solutions” for possible causes and solutions to the problem.

You can print a self test using either single sheets or continuous paper. See Chapter 2 for instructions on loading continuous paper, or Chapter 3 for instructions on loading single sheets.

Note:

Use continuous paper that is at least 241 mm (9.5 inches) wide or A4 or letter size single-sheet paper.

To perform a self test, follow these steps:

1.Make sure paper is loaded and the printer is turned off.

cCaution:

Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise you may damage the printer.

2.To run the test using the Draft font, hold down the LF/FF button while you turn on the printer. To run the test using the printer’s letter-quality fonts, hold down the Load/Eject button while you turn on the printer. Either self test can help you determine the source of your printing problem; however, the draft test prints faster than the near-letter-quality test.

7-18Troubleshooting