Cause | What to do |
The print head is damaged. | Stop printing and contact your dealer |
| to have the print head replaced. |
cCaution:
Never replace the print head yourself; you may damage the printer. Other parts of the printer must also be checked when the print head is replaced.
All the text is printed on the same line.Cause | What to do |
No line feed command is sent at the end of each line of text.
Turn on the auto line feed setting using the printer’s
Cause | What to do |
Two line feed commands are being sent at the end of each line of text.
Turn off the auto line feed setting using the printer’s
The line space setting in your application software is incorrect.
Adjust the line space setting in your application software.
Troubleshooting