Wrong top-of-form position

Printing starts too high or low on the page.

Cause

What to do

The paper size setting in your application software or printer driver does not match the size of the paper you are using.

Check the paper size setting in your application or printer driver.

The printer’s page length settings for the tractor do not match the size of the continuous paper you are using.

Check the page length settings for the tractor using the printer’s default- setting mode or the EPSON Remote! utility. See “About Your Printer’s Default Settings” on page 5-4or “Using the EPSON Remote! Utility” on page 4-30.

The top margin or top-of-

Check the margin or top-of-form

 

form position setting is

position setting in your application

 

incorrect.

software. See the printable area

 

7

 

specifications in Appendix C.

 

Adjust the top-of-form position in

 

micro adjust mode. Be aware, however,

 

 

 

 

that settings made in Windows

 

 

applications override settings made in

 

 

micro adjust mode. See “Adjusting the

 

 

Top-of-Form Position” on page 2-31.

 

 

 

 

 

The printer you want to use is

Choose the correct printer from the

 

not selected in your software.

Windows desktop or in your

 

 

application before printing.

 

You moved the paper using the knob while the printer was on.

cCaution:

Adjust the top-of-form position using the micro adjust feature. See “Adjusting the Top-of-Form Position” on page 2-31.

Never use the knob to adjust the top-of-form position; this may damage the printer or cause it to lose the top-of-form position.

Troubleshooting 7-9