Troubleshooting and tips
The notebook stops working
Cause | Troubleshooting |
Notebook is in energy saving mode. | ► Leave energy saving mode. |
An application programme has caused the | ► Close the application program or restart |
malfunction. | the notebook (by restarting the operating |
| system or switching the device off and back |
| on again). |
The battery is dead. | ► Charge the battery. |
or
► Insert a charged battery.
or
► Connect the mains adapter to the notebook.
The printer does not print
Cause | Troubleshooting |
The printer is not switched on. | ► Make sure that the printer is switched |
| on and ready for operation (refer to the |
| documentation supplied with the printer). |
The printer is not connected correctly. | ► Check that the data cable connecting |
| the notebook to the printer is properly |
| connected. |
The printer driver is faulty or not correctly | ► Check that the data cable connecting |
installed, or it is the wrong printer driver. | the notebook to the printer is properly |
| connected. |
| ► Check whether the correct printer driver is |
| loaded (refer to the printer documentation). |
The radio connection to a network does not work
Cause | Troubleshooting |
The wireless component is disabled. | ► Switch the radio component on (see |
| "Switching the wireless components on and |
| off", Page 69). |
The wireless component is enabled. Despite | ► Check whether the radio connection is |
this, the wireless connection to a network does | switched on via the software. |
not work. | ► Further information on using the radio |
| component can be found in the help files. |
104 | Fujitsu Technology Solutions |