Fujitsu T4410, T4310 manual

Troubleshooting and tips

Error message/cause	Resolution
Extended memory failed at offset: xxxx Failing Bits:	► Check whether the additional memory
zzzz zzzz	module has been inserted correctly.
When testing the extended memory an error has
resulted at the address xxxx.
Failure Fixed Disk n	► Start the BIOS Setup (Primary Master
The settings of the hard disk drive are incorrect.	submenu) and select the correct settings.
The settings of the hard disk drive are incorrect.

Keyboard controller error	► Switch the notebook off with the ON/OFF
	switch.
	► Wait 3 - 5 seconds and switch on the
	notebook again.
Keyboard error	If you are using an external keyboard:
	► Check the connection and reboot the
	notebook.
nn Stuck key	► Make sure that no key is pressed.
Operating system not found	► Check in the BIOS Setup whether your hard
	disk has been set correctly.
	► Make sure that the operating system is
	installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP	► Press the				function key to start the
Press <F1> to resume, <F2> to SETUP	► Press the			F1	function key to start the
This error message appears if an error occurs	operating		system.
This error message appears if an error occurs	► Press the function key						to access the
during the self-test before starting the operating	► Press the function key					F2	to access the
system.	BIOS Setup.

Previous boot incomplete - Default conﬁguration	► Press the				function key when prompted
Previous boot incomplete - Default conﬁguration	► Press the			F1	function key when prompted
used Due to an error during the previous system	to do so.
boot, default values were used for certain
settings. Check the settings in the BIOS Setup.
Real time clock error	► Contact your sales outlet or our customer
	service centre.
nnnnK Shadow RAM failed at offset: xxxx Failing	► Contact your sales outlet or our customer
Bits: zzzz	service centre.
System battery is dead - Replace and run SETUP	► Contact your sales outlet or our customer
	service centre.
System cache error - Cache disabled	► Contact your sales outlet or our customer
	service centre.
System timer error	► Contact your sales outlet or our customer
	service centre.

106	Fujitsu Technology Solutions

Image 110

Fujitsu T4410, T4310 manual Troubleshooting and tips Error message/cause Resolution

Contents

Lifebook T4310 / T4410 Page Page Copyright Lifebook T4310 / T4410 Operating ManualPage Contents Connecting external devices Removing and installing components during servicing 107 110 Innovative technology Innovative technologyFurther information This font Not switch off the deviceNotational conventions Ports and controls Ports and controls Ports and controls Ports and controls Ports and controls Ports and controls Energy saving Safety notesImportant notes Energy saving under Windows Before you travel When travelling in other countriesTravelling with your notebook Cleaning the notebook Unpacking and checking the device First-time setup of your deviceFirst-time setup of your device Mains adapter connecting Selecting a location Switching on the device for the ﬁrst time Working with the notebook Status indicatorsWorking with the notebook Battery charging indicator Power supply indicatorDrive indicator Battery indicator Opening the notebook Switching on the notebook Programming the ON/OFF switch Different ways to use your notebook From notebook to Tablet PC Working with the notebook Working with the notebook Windows Windows XPWindows Vista From Tablet PC to notebook Working with the notebook Switching off the notebook Selecting the language for menu texts Closing the notebookLanguage selection Windows XP only Handwriting recognition under Windows Vista Handwriting recognition under Windows Example LCD screenAmbient light sensor Background lighting Using the device as a Tablet PC Using ﬁngers Contracting and extending ScrollingDragging Rotating Using the stylus pen Reducing a view Handling Mouse Pen Operating system Menu Setting the penCalibrating the pen Installing a pen cord Replacing the pen tip Touchpad and touchpad buttons Using the device as a notebookExecuting commands Moving the pointer Dragging items Switching the Touchpad on and offKeyboard Tab key Key Working with the notebookDescription Backspace key Enter key return Cursor keys Virtual numeric keypadWorking with the notebook Key Description Fn button Start key Country and keyboard settings Key combinations Halt current operation Back tab Tablet buttons ENT Basic function Change screen orientation Functions when the security system is activeWorking with the notebook Button Open Fujitsu menu Functions during Windows log-on Button Function Fn key, see Key combinations, Shortcut Meaning Starting predeﬁned application a Starting predeﬁned application B Programming the tablet buttons Rechargeable batteryWebcam Battery storage Charging, caring for and maintaining the batteryMonitoring the battery charging level Removing and installing the battery Removing a battery Installing a battery LED indicator State of charge Batteries with a capacity of 5800 mAh Module Removing a module Installing a module Optical drive CD/DVD indicator Handling data carriers Inserting or removing a data carrier Manual removal emergency removal Working with the notebook Using the power-management features Inserting the memory card Memory cardsSupported formats ExpressCards Removing the memory card Inserting the card Loudspeakers and microphones Removing the card Removing a SIM card SIM cardInserting the SIM card Wireless LAN / Bluetooth / Umts Switching the wireless components on and off Ethernet and LAN Setting up Wlan accessAccess via Umts Your Port Replicator Ports on the Port Replicator Working with the notebook Connecting the notebook to the Port Replicator Switching off notebook via Port Replicator Connecting the mains adapter to the Port ReplicatorSwitching on the notebook via the port replicator Disconnecting the notebook from the Port Replicator Security functions Type of protection Preparation Security functionsBrief overview of security functions Conﬁguring the ﬁngerprint sensor Use Kensington Lock Setting supervisor and user password Conﬁguring password protection in Bios Setup UtilityProtecting Bios Setup Utility supervisor and user password Removing passwords Password protection for booting of the operating systemChanging the supervisor or user password Activating system protection Setting the User password Using the security function of the tablet keysSetting the Supervisor password Entering passwords using the tablet buttons SmartCaseTM Logon+ Options for using the TPMTrusted Platform Module TPM device-dependent Security API Enabling TPM Disabling TPM Connecting devices to the notebook Connecting external devicesConnecting external devices Disconnecting devices from the notebook Connecting an external monitor Hdmi port Device drivers Connecting USB devicesHow to remove USB devices correctly Microphone port / Line Connecting FireWire devicesConnecting external audio devices Headphone port Removing and installing components during servicing Removing and installing components during servicing Installing and removing memory expansion Preparing to remove components Removing a cover Removing memory modules Installing a memory module Attaching the cover Removing and installing the hard disk Removing a hard disk Installing a hard disk Finishing component removal Operating Bios Setup Utility Settings in Bios Setup UtilityStarting the Bios Setup Utility Settings in Bios Setup Utility Save Changes and Power Off Exiting Bios Setup UtilityLoad Setup Defaults Copy Standard Entries Troubleshooting and tips Troubleshooting and tips Help if problems occur Restoring the hard disk contents under Windows Cause Fault elimination Battery indicator does not illuminateTroubleshooting and tips Cause Cause Troubleshooting External monitor is blank or the image is unstable LCD screen is difﬁcult to readExternal monitor remains blank Cursor does not correctly follow the pen movements Printer does not print Radio connection to a network does not work Error message/cause Resolution Battery discharges too quicklyError messages on the screen Acoustic warnings Troubleshooting and tips Error message/cause Resolution Technical data Ambient conditions Technical dataPort Replicator optional Mains adapter Energy Star Tested safety GS, valid only for Lifebook T4410Manufacturer’s notes Disposal and recycling Regulatory information for notebooks without radio device CE markingRegulatory notices CE marking for devices with radio component 112 DOC Industry Canada notices Avis Aux Utilisateurs Du Réseau Téléphonique Canadien UL Notice For Authorized Repair Technicians Only FCC Interference Statement FCC Regulatory information for notebooks with radio deviceFederal Communications Commission statement FCC Radio Frequency Exposure statement Manufacturer’s notes Regulatory Information/Disclaimers Export restrictions Index FaultIndex Index Handling Index Index