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Galaxy Metal Gear 65 manual Revision History, Version Date Description of Change, amended

Models: 65

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Galaxy 65 User Guide

Revision History

Version Date

Description of Change

Issue 1.0	June, 2003	Initial (Beta) Release

Issue 2.0	January, 2004	Chapter 1, Page 14 amended:
		Section 1.6.10: “(planned)” deleted.

xvi

Image 18

Galaxy Metal Gear 65 manual Revision History, Version Date Description of Change, amended, planned deleted

Contents

Galaxy 65 User Guide Acknowledgments Contents Operation Troubleshooting and Problem Solving Managing Disk Drives & EnclosuresAccessing Disk Array Administrator Software Array BasicsCreating and Managing Arrays & Partitions 105 Managing Disk Drives and Enclosures 173 Index 229 Galaxy 65 User Guide Preface International StandardsPotential for Radio Frequency Interference Safety European RegulationsPreface Battery Safety Laser SafetyClass 1 Laser Product Rack System Precautions ESD PrecautionsData Security Special Tools and EquipmentRelated Documentation Conventions Convention Definition BoldResulting in injury or death 14 amended Revision HistoryVersion Date Description of Change 10 planned deletedPreface Xvii Galaxy 65 User Guide Xviii Introduction Galaxy 65 SystemEnclosure Core Product Enclosure ChassisTower Option 3Galaxy 65 Enclosure Chassis RearPower Supply/Cooling Module Plug-in ModulesMultiple Power Supply/Cooling Modules Ops Panel Indicators and SwitchesOperators Panel Switch Function Recommended Definition Number Setting Loop Resiliency Circuit Input/Output Module FC-AL7LRC Panel Layout 8Galaxy 65 LRC Storage Manager I/O Module Drive Carrier Module 10Drive Carrier ModuleDummy Carrier Modules Visible and Audible AlarmsDrive Status Indicators Anti-tamper LocksDimensions Installing your Galaxy 65 SubsystemGalaxy 65 Technical Specification WeightPSU Safety and EMC Compliance Power CordEnvironment Drive Carrier Module Specification InterfacesGalaxy 65 FC-AL LRC I/O Module Specification Software Enclosure Services SES SupportRAID Card Power On Before You BeginPower Supply/Cooling Module LEDs Ops Panel LEDsIntermittent Ops to ESI Communications failed Audible alarm Any PSU fault or Fan faultOver or Under temperature Invalid address mode settingPower Up/Down Starting the DrivesDisk Drives LEDs Managing Arrays and Partitions Using SAM Galaxy 65 RAID ManagementManaging Arrays Viewing Array and Drive Status InformationResetting All Statistics Viewing Array and Partition StatisticsStopping the Array Verification Process Click Verify & Update Array ParityVerifying an Array To stop the array verification processClick Abort Array Verification Changing Array OwnershipChanging an Array Name Click Change Array NameDeleting an Array Select Disk Array Config Trust ArrayTrusting an Array Click Change OptionsChanging a Partition Name Managing PartitionsViewing Partition Status Information Click Delete This ArrayChanging a Partition LUN Click Change Partition NameClick Change Partition LUN Controlling Partition Access Viewing Known WWNsCreating Nicknames for Host WWNs Click Change Host NicknameClick Add New Host Configuring InfoShield Changing the Read-Ahead Cache Size Deleting a Partition Click Set Read Ahead Cache SizeClick Delete Partition Galaxy 65 User Guide Monitoring System Status Using SAM Setting Up Remote NotificationSetting Up the Events to be Monitored Setting Up the E-mail AddressesStarting and Stopping Remote Notification Saving Log Information to a File Click Change E-mail InfoDisplaying Overall Statistics Resetting the All Statistics Galaxy 65 User Guide Configuring the Galaxy 65 System Configuring the Snmp Settings Configuring the LAN-related SettingsConfiguring the Telnet Timeout Click Change LAN ConfigurationConfiguring the System Information Setting PasswordsClick Change System Configuration Configuring the Security Options Changing the Date and Time Understanding LUNs and Viewing LUN InformationClick Change Date/Time Viewing LUN Information Changing the Alarm Mute SettingChanging Management LUNs Click Change Management LUNAlarm threshold What to do when the alarm sounds Click Change ConfigurationEnabling and Disabling the Battery Changing the Utility PriorityPausing I/O Rescanning All PortsRestoring a Configuration File Saving and Restoring a Configuration FileSaving a Configuration File To restore a configuration fileClick Restore Configuration File Click ContinueViewing and Restoring Default Settings Viewing Default SettingsRestoring Default Settings Click Proceed with Code Update Updating SoftwareClick Load Software Package File Galaxy 65 User Guide Managing Disk Drives Displaying Disk Drive InformationViewing Disk Drive Status Clearing Metadata from a Disk DriveDisplaying All Devices Click Clear Metadata from Selected DeviceDisplaying Disk Drive Cache Status Click Change Disk Option ConfigurationEnabling and Disabling Write-back Cache Enabling and Disabling Smart ChangesClick Blink Selected Device LED Blinking a Drive LEDTaking Down a Disk Drive Click Down Selected DriveManaging Enclosures Testing a Disk DriveSetting the EMP LUN Click Test Unit ReadyChanging the Additional EMP Setting Click Update EMP ConfigurationInitial Start-up Problems OverviewLEDs Ops PanelAudible Alarm Audible Alarm MuteLED Test Mode Troubleshooting System Address Hub Green CoolingSystem Faults Power Supply/Cooling FaultsSymptom Cause Action Thermal Control Drive Carrier Module Faults Thermal AlarmState Green Amber Dealing with Hardware Faults Continuous Operation During ReplacementAuto Start Failure Host Fibre Channel Problems Problem SAM pages do not display properlyProblem SAM page help is not displaying Problem Array is much smaller than it should be Array ProblemsChanging the Backoff Percent Using SAM To change the backoff percentageReplacing a Module Galaxy 65 Subsystem Problems12.1 Power Supply/Cooling Modules Removing a PSU Module2Removing/Inserting a Power Supply/Cooling Module 3Removing a Power Supply/Cooling Module Storage Manager Module Removing the Module6Removing a Storage Manager Module Battery Replacement Insertion/Removal of SFP ModulesRemoval and Replacement 8Storage Manager Module Battery Assembly LocationProblem One of the Post diagnostic tests failed Terminal Emulator and COM Port ProblemsProblem Galaxy 65 Subsystem failed the onboard memory test Problem Screen continuously puts out garbage charactersProblem Screen looks correct, but clock is not being updated Event Definition Recommended Action Array CriticalOther WWN Errors SYS Online FailSetting Up and Viewing the Debug Log Summary of Debug Log CapabilitiesCollecting Debug Logs Configuring Debug Logs Disk Array Administrator on Controller a Utilities MenuDisk Array Administrator on Controller B Utilities Menu Using the Disk Array Administrator to Set Up Debug Logging Using the Loader Diagnostics MenuUsing SAM to Set Up and View the Debug Log To set up debug loggingDisk Errors Using the Loader Utility MenuUnderstanding Disk-related Errors Sense Key DescriptionDisk Channel Errors Error Code DescriptionDescriptions Voltage and Temperature Errors and Warnings Slow Write PerformanceSpare Parts and Ancillary Items Upgrading Your LRC I/O ModulesSwitch Function Recommended Definition Number Setting Array Basics Application RAID levelRAID 1, RAID 10 Mirrored Disks Array TypesRAID 0 Striped Disks RAIDVolume Sets Comparing RAID Levels RAID Level Min No. Drives Description Strengths WeaknessesArray Basics Galaxy 65 User Guide Accessing Disk Array Administrator Software SettingValue Setting ValueAccessing DAM Using the Ethernet Port for the First Time Accessing the Disk Array Software Using the Ethernet Port 100 Navigating the Disk Array Administrator Software Do thisPress Esc, CTRL-Z, or ← Changing the Screen Display Select FunctionDisk Array Administrator Menu Tree System Menu2Menu Tree sheet Creating Arrays RAID level Minimum Maximum Number DrivesCreating a Single-Partition Array To create a single-partition array107 See , Array Basics, on page 89, for more information 109 110 Creating a Multiple-Partition Array To create a multiple-partition array112 113 114 115 116 Viewing Array and Drive Status Information Viewing Array StatusTo view the status of an array Select Array Status and press Enter Viewing Drive Status To view drive statusTo stop the array initialization process Stopping the Array Initialization ProcessSelect Drive Status and press Enter Select Abort Initialization and press EnterAdding a Partition To add a partitionSelect Add a Partition and press Enter Galaxy 65 User Guide 123 124 Viewing Verification Status Stopping the VerificationTo view verification status Reconstructing an Array Expanding Array CapacityTo stop the verification process To expand an array RAID level Number of drives you can addNumber of drives Select Expand Function and press Enter128 Viewing Expand Status To view expand statusTo change an array name Select Switch Array Owner and press Enter To change array ownershipTo trust an array To delete an array 132 Understanding Partitions Partition 1 Free spaceViewing Partition Status Partitions Menu and press Enter To view the status of a partitionFrom the Array Menu From the All Partitions Menu EnterViewing Partition Statistics To view the partition statistics Resetting Partition Statistics To reset partition statistics Expanding a PartitionTo expand a partition To change a partition LUN To change the read-ahead size Enabling or Disabling Write-back Cache To enable or disable write-back cache 5InfoShield example To view known WWNsSelect General InfoShield and press Enter Select Display Host List and press EnterTo create or change nicknames for WWNs 148 To set up InfoShield Changing All Partitions to Include All Hosts To delete a partition Galaxy 65 User Guide 152 Monitoring System Status IntroductionDisplaying the Event Log Viewing the Most Recent EventViewing One Event at a Time To view one event at a timeSelect View Event Log and press Enter Viewing a Whole Screen of Events To view a whole screen of eventsCapturing the Event Log To capture the event log fileDisplaying Module Status Information To display module status informationDisplaying Hardware Configuration Information Group Field What displaysDisk EMP To display hardware information onlyTo display hardware and configuration information 163 Displaying Drive Errors Resetting Error Statistics Select Dump Debug Info and press EnterTo display drive errors Resetting Overall Statistics To access the overall array statisticsTo access the read/write histogram Managing Spares Deleting a Dedicated Spare Managing Dedicated SparesAdding a Dedicated Spare To add a dedicated spareTo enable dynamic spares Enabling Dynamic SparesManaging the Spare Pool Adding a Spare to the Spare Pool Deleting a Spare from the Spare PoolDisplaying the Spare Pool Galaxy 65 User Guide 172 Managing Disk Drives and Enclosures Displaying Drive InformationDisplaying All Drives To display all drives 176 Displaying Drive Errors and Resetting Error Statistics Clearing Metadata from a DriveTo clear metadata from a drive To change the write-back cache setting Displaying Disk Cache Status To display disk cache status180 To enable or disable Smart changes Taking Down a Drive To blink a drive LED from the Drive Utilities MenuTo take down a drive Testing a Drive To test a driveTo change the EMP LUN 185 Select the option or number you want to use To change the EMP settings Galaxy 65 User Guide 188 Configuring the Galaxy 65 Subsystem Shutting Down and Restarting the Storage Manager Module Shutting Down and Restarting the Current SM ModuleTo shut down and restart the current SM Shutting Down the Other SM Module Select Shutdown/Restart and press EnterShutting Down Both SM Modules Other Controller Menu193 To set an SM module’s time Configuring the Host Channels Host channel Description SettingTo configure the host channels Target IDTo view LUN information 198 Configuring the FC Disk Channels To configure the FC disk channels 201 Galaxy 65 CPU temperature VCC voltageTo enable or disable the alarm Voltage Same as above for the VCC voltageLocking the Cache Setting To lock the cache settingTo change the battery setting To change the utility priority Select Utility Priority and press EnterRescanning All Channels To rescan all channelsTo pause I/O Restoring Default Settings To restore the default settingsUpdating Firmware Updating the SM, SM Loader and Memory Controller FirmwareUpdating LAN Firmware To upgrade the LAN Subsystem’s firmware LAN Configuration Configuring the SM for TCP/IPConfiguring the LAN Settings Configuring the IP SettingsTo set the IP address, subnet mask, or gateway Configuring the FTP Settings Configuring the Telnet SettingsTo set the FTP settings To set the Telnet settings To set the Snmp settingsConfiguring the Contact Settings To set the contact settingsConfiguring the Http Settings To set the Http settingsSelect Reset LAN Subsystem and press Enter Resetting the LAN SubsystemTo reset the LAN Subsystem To change any of the security optionsGalaxy 65 User Guide 220 Glossary 222 223 224 Glossary Small form-factor pluggable SFP Type of connector 227 Galaxy 65 User Guide 228 Index 164 Partitions 31 Disk drives ESD Http LED Number of Drives screen 108 Setting up for SAM 218 SAM 171 Defined 167 Deleting dedicated 168 Deleting pool Stopping the process