Array Basics | Galaxy Metal Gear 65 instruction

Galaxy 65 User Guide


7.9	Host Fibre Channel Problems		67
7.10	Array Problems		68
7.10.1		Changing the Backoff Percent Using SAM	68
7.10.2		Changing the Backoff Percent Using the Disk Array Administrator	68
7.11 Galaxy 65 Subsystem Problems			69
7.12	Replacing a Module		69
7.12.1		Power Supply/Cooling Modules	69
7.12.2		Ops Panel	72
7.12.3		Storage Manager Module	72
7.12.4		Insertion/Removal of SFP Modules	74
7.12.5		Battery Replacement	74
7.12.6		Drive Carrier Module	75
7.13	Problems During Startup (When Using the Disk Array Administrator)		75
7.14	Terminal Emulator and COM Port Problems		76
7.15	Warning and Error Events		77
7.15.1		Warnings	78
7.15.2		Errors	80
7.16	Setting Up and Viewing the Debug Log		81
7.16.1		Summary of Debug Log Capabilities	81
7.16.2		Collecting Debug Logs	81
7.16.3		Configuring Debug Logs	82
7.16.4		Using SAM to Set Up and View the Debug Log	83
7.16.5		Using the Disk Array Administrator to Set Up Debug Logging	83
7.17	Using the Loader Diagnostics Menu		83
7.18	Using the Loader Utility Menu		84
7.19	Understanding Disk-related Errors		84
7.19.1		Disk Errors	84
7.19.2		Disk Channel Errors	85
7.19.3		Voltage and Temperature Errors and Warnings	86
7.20	Slow Write Performance		86
7.21	Spare Parts and Ancillary Items		87
7.22 Upgrading Your LRC I/O Modules			87
A Array Basics			89
A.1	Array Types		90
A.1.1		RAID 0 (Striped Disks)	90
A.1.2		RAID 1, RAID 10 (Mirrored Disks)	90
A.1.3		RAID 3	90
A.1.4		RAID 4	91
A.1.5		RAID 5	91
A.1.6		RAID 50	91
A.1.7		Volume Sets	91
A.2	Comparing RAID Levels		92
A.3	Mixing Disks from Different Manufacturers or with Different Capacities		93
B Accessing Disk Array Administrator Software			95
B.1	Accessing the Disk Array Administrator Using the RS-232 Serial Port		96
B.2	Accessing the Disk Array Administrator Using the Ethernet Port		98
B.2.1		Using the Ethernet Port for the First Time	98
B.2.2		Accessing the Disk Array Software Using the Ethernet Port	99
B.3	Navigating the Disk Array Administrator Software		101

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Galaxy Metal Gear 65 manual Array Basics, Accessing Disk Array Administrator Software

Contents

Galaxy 65 User Guide Acknowledgments Contents Operation Troubleshooting and Problem Solving Managing Disk Drives & Enclosures Accessing Disk Array Administrator Software Array Basics Creating and Managing Arrays & Partitions 105 Managing Disk Drives and Enclosures 173 Index 229 Galaxy 65 User Guide Preface International StandardsPotential for Radio Frequency Interference Safety European Regulations Preface Battery Safety Laser SafetyClass 1 Laser Product Rack System Precautions ESD Precautions Data Security Special Tools and EquipmentRelated Documentation Conventions Convention Definition BoldResulting in injury or death 14 amended Revision HistoryVersion Date Description of Change 10 planned deleted Preface Xvii Galaxy 65 User Guide Xviii Introduction Galaxy 65 System Enclosure Core Product Enclosure Chassis Tower Option 3Galaxy 65 Enclosure Chassis Rear Power Supply/Cooling Module Plug-in Modules Multiple Power Supply/Cooling Modules Ops Panel Indicators and SwitchesOperators Panel Switch Function Recommended Definition Number Setting Loop Resiliency Circuit Input/Output Module FC-AL 7LRC Panel Layout 8Galaxy 65 LRC Storage Manager I/O Module Drive Carrier Module 10Drive Carrier Module Dummy Carrier Modules Visible and Audible AlarmsDrive Status Indicators Anti-tamper Locks Dimensions Installing your Galaxy 65 SubsystemGalaxy 65 Technical Specification Weight PSU Safety and EMC Compliance Power CordEnvironment Drive Carrier Module Specification Interfaces Galaxy 65 FC-AL LRC I/O Module Specification Software Enclosure Services SES SupportRAID Card Power On Before You Begin Power Supply/Cooling Module LEDs Ops Panel LEDs Intermittent Ops to ESI Communications failed Audible alarm Any PSU fault or Fan faultOver or Under temperature Invalid address mode setting Power Up/Down Starting the DrivesDisk Drives LEDs Managing Arrays and Partitions Using SAM Galaxy 65 RAID Management Managing Arrays Viewing Array and Drive Status Information Resetting All Statistics Viewing Array and Partition Statistics Stopping the Array Verification Process Click Verify & Update Array ParityVerifying an Array To stop the array verification process Click Abort Array Verification Changing Array OwnershipChanging an Array Name Click Change Array Name Deleting an Array Select Disk Array Config Trust ArrayTrusting an Array Click Change Options Changing a Partition Name Managing PartitionsViewing Partition Status Information Click Delete This Array Changing a Partition LUN Click Change Partition NameClick Change Partition LUN Controlling Partition Access Viewing Known WWNs Creating Nicknames for Host WWNs Click Change Host NicknameClick Add New Host Configuring InfoShield Changing the Read-Ahead Cache Size Deleting a Partition Click Set Read Ahead Cache SizeClick Delete Partition Galaxy 65 User Guide Monitoring System Status Using SAM Setting Up Remote Notification Setting Up the Events to be Monitored Setting Up the E-mail AddressesStarting and Stopping Remote Notification Saving Log Information to a File Click Change E-mail Info Displaying Overall Statistics Resetting the All Statistics Galaxy 65 User Guide Configuring the Galaxy 65 System Configuring the Snmp Settings Configuring the LAN-related SettingsConfiguring the Telnet Timeout Click Change LAN Configuration Configuring the System Information Setting PasswordsClick Change System Configuration Configuring the Security Options Changing the Date and Time Understanding LUNs and Viewing LUN InformationClick Change Date/Time Viewing LUN Information Changing the Alarm Mute SettingChanging Management LUNs Click Change Management LUN Alarm threshold What to do when the alarm sounds Click Change Configuration Enabling and Disabling the Battery Changing the Utility Priority Pausing I/O Rescanning All Ports Restoring a Configuration File Saving and Restoring a Configuration FileSaving a Configuration File To restore a configuration file Click Restore Configuration File Click Continue Viewing and Restoring Default Settings Viewing Default SettingsRestoring Default Settings Click Proceed with Code Update Updating SoftwareClick Load Software Package File Galaxy 65 User Guide Managing Disk Drives Displaying Disk Drive Information Viewing Disk Drive Status Clearing Metadata from a Disk DriveDisplaying All Devices Click Clear Metadata from Selected Device Displaying Disk Drive Cache Status Click Change Disk Option ConfigurationEnabling and Disabling Write-back Cache Enabling and Disabling Smart Changes Click Blink Selected Device LED Blinking a Drive LEDTaking Down a Disk Drive Click Down Selected Drive Managing Enclosures Testing a Disk DriveSetting the EMP LUN Click Test Unit Ready Changing the Additional EMP Setting Click Update EMP Configuration Initial Start-up Problems Overview LEDs Ops Panel Audible Alarm Audible Alarm MuteLED Test Mode Troubleshooting System Address Hub Green Cooling System Faults Power Supply/Cooling FaultsSymptom Cause Action Thermal Control Drive Carrier Module Faults Thermal AlarmState Green Amber Dealing with Hardware Faults Continuous Operation During ReplacementAuto Start Failure Host Fibre Channel Problems Problem SAM pages do not display properlyProblem SAM page help is not displaying Problem Array is much smaller than it should be Array ProblemsChanging the Backoff Percent Using SAM To change the backoff percentage Replacing a Module Galaxy 65 Subsystem Problems12.1 Power Supply/Cooling Modules Removing a PSU Module 2Removing/Inserting a Power Supply/Cooling Module 3Removing a Power Supply/Cooling Module Storage Manager Module Removing the Module 6Removing a Storage Manager Module Battery Replacement Insertion/Removal of SFP Modules Removal and Replacement 8Storage Manager Module Battery Assembly Location Problem One of the Post diagnostic tests failed Terminal Emulator and COM Port ProblemsProblem Galaxy 65 Subsystem failed the onboard memory test Problem Screen continuously puts out garbage characters Problem Screen looks correct, but clock is not being updated Event Definition Recommended Action Array Critical Other WWN Errors SYS Online Fail Setting Up and Viewing the Debug Log Summary of Debug Log CapabilitiesCollecting Debug Logs Configuring Debug Logs Disk Array Administrator on Controller a Utilities MenuDisk Array Administrator on Controller B Utilities Menu Using the Disk Array Administrator to Set Up Debug Logging Using the Loader Diagnostics MenuUsing SAM to Set Up and View the Debug Log To set up debug logging Disk Errors Using the Loader Utility MenuUnderstanding Disk-related Errors Sense Key Description Disk Channel Errors Error Code DescriptionDescriptions Voltage and Temperature Errors and Warnings Slow Write Performance Spare Parts and Ancillary Items Upgrading Your LRC I/O Modules Switch Function Recommended Definition Number Setting Array Basics Application RAID level RAID 1, RAID 10 Mirrored Disks Array TypesRAID 0 Striped Disks RAID Volume Sets Comparing RAID Levels RAID Level Min No. Drives Description Strengths Weaknesses Array Basics Galaxy 65 User Guide Accessing Disk Array Administrator Software SettingValue Setting Value Accessing DAM Using the Ethernet Port for the First Time Accessing the Disk Array Software Using the Ethernet Port 100 Navigating the Disk Array Administrator Software Do thisPress Esc, CTRL-Z, or ← Changing the Screen Display Select Function Disk Array Administrator Menu Tree System Menu 2Menu Tree sheet Creating Arrays RAID level Minimum Maximum Number Drives Creating a Single-Partition Array To create a single-partition array 107 See , Array Basics, on page 89, for more information 109 110 Creating a Multiple-Partition Array To create a multiple-partition array 112 113 114 115 116 Viewing Array and Drive Status Information Viewing Array StatusTo view the status of an array Select Array Status and press Enter Viewing Drive Status To view drive status To stop the array initialization process Stopping the Array Initialization ProcessSelect Drive Status and press Enter Select Abort Initialization and press Enter Adding a Partition To add a partitionSelect Add a Partition and press Enter Galaxy 65 User Guide 123 124 Viewing Verification Status Stopping the VerificationTo view verification status Reconstructing an Array Expanding Array CapacityTo stop the verification process To expand an array RAID level Number of drives you can addNumber of drives Select Expand Function and press Enter 128 Viewing Expand Status To view expand statusTo change an array name Select Switch Array Owner and press Enter To change array ownershipTo trust an array To delete an array 132 Understanding Partitions Partition 1 Free space Viewing Partition Status Partitions Menu and press Enter To view the status of a partitionFrom the Array Menu From the All Partitions Menu Enter Viewing Partition Statistics To view the partition statistics Resetting Partition Statistics To reset partition statistics Expanding a Partition To expand a partition To change a partition LUN To change the read-ahead size Enabling or Disabling Write-back Cache To enable or disable write-back cache 5InfoShield example To view known WWNs Select General InfoShield and press Enter Select Display Host List and press Enter To create or change nicknames for WWNs 148 To set up InfoShield Changing All Partitions to Include All Hosts To delete a partition Galaxy 65 User Guide 152 Monitoring System Status Introduction Displaying the Event Log Viewing the Most Recent Event Viewing One Event at a Time To view one event at a timeSelect View Event Log and press Enter Viewing a Whole Screen of Events To view a whole screen of events Capturing the Event Log To capture the event log file Displaying Module Status Information To display module status information Displaying Hardware Configuration Information Group Field What displays Disk EMP To display hardware information only To display hardware and configuration information 163 Displaying Drive Errors Resetting Error Statistics Select Dump Debug Info and press Enter To display drive errors Resetting Overall Statistics To access the overall array statisticsTo access the read/write histogram Managing Spares Deleting a Dedicated Spare Managing Dedicated SparesAdding a Dedicated Spare To add a dedicated spare To enable dynamic spares Enabling Dynamic Spares Managing the Spare Pool Adding a Spare to the Spare Pool Deleting a Spare from the Spare PoolDisplaying the Spare Pool Galaxy 65 User Guide 172 Managing Disk Drives and Enclosures Displaying Drive Information Displaying All Drives To display all drives 176 Displaying Drive Errors and Resetting Error Statistics Clearing Metadata from a DriveTo clear metadata from a drive To change the write-back cache setting Displaying Disk Cache Status To display disk cache status 180 To enable or disable Smart changes Taking Down a Drive To blink a drive LED from the Drive Utilities MenuTo take down a drive Testing a Drive To test a drive To change the EMP LUN 185 Select the option or number you want to use To change the EMP settings Galaxy 65 User Guide 188 Configuring the Galaxy 65 Subsystem Shutting Down and Restarting the Storage Manager Module Shutting Down and Restarting the Current SM ModuleTo shut down and restart the current SM Shutting Down the Other SM Module Select Shutdown/Restart and press Enter Shutting Down Both SM Modules Other Controller Menu 193 To set an SM module’s time Configuring the Host Channels Host channel Description Setting To configure the host channels Target ID To view LUN information 198 Configuring the FC Disk Channels To configure the FC disk channels 201 Galaxy 65 CPU temperature VCC voltage To enable or disable the alarm Voltage Same as above for the VCC voltage Locking the Cache Setting To lock the cache setting To change the battery setting To change the utility priority Select Utility Priority and press Enter Rescanning All Channels To rescan all channels To pause I/O Restoring Default Settings To restore the default settings Updating Firmware Updating the SM, SM Loader and Memory Controller Firmware Updating LAN Firmware To upgrade the LAN Subsystem’s firmware LAN Configuration Configuring the SM for TCP/IP Configuring the LAN Settings Configuring the IP SettingsTo set the IP address, subnet mask, or gateway Configuring the FTP Settings Configuring the Telnet SettingsTo set the FTP settings To set the Telnet settings To set the Snmp settings Configuring the Contact Settings To set the contact settings Configuring the Http Settings To set the Http settings Select Reset LAN Subsystem and press Enter Resetting the LAN SubsystemTo reset the LAN Subsystem To change any of the security options Galaxy 65 User Guide 220 Glossary 222 223 224 Glossary Small form-factor pluggable SFP Type of connector 227 Galaxy 65 User Guide 228 Index 164 Partitions 31 Disk drives ESD Http LED Number of Drives screen 108 Setting up for SAM 218 SAM 171 Defined 167 Deleting dedicated 168 Deleting pool Stopping the process