Galaxy 65 Troubleshooting

7.11 Galaxy 65 Subsystem Problems

Problem: The Storage Manager module’s STATUS LED does not turn on.

Check that the SM module is properly seated in the slot and the handles are closed and locked. Check for events in SAM and the RS-232 interface (Disk Array Administrator) for power-on initialization and diagnostics errors.

 

Problem: The Galaxy 65 Subsystem reports an SDRAM memory error.

 

Contact your supplier.

7.12 Replacing a Module

 

Please refer to the Galaxy 65 Getting Started Manual (P/N 44521-01A) for information on the initial

 

installation of the plug-in modules in the Galaxy 65 enclosure.

Warning

Observe all conventional ESD precautions when handling Galaxy 65 modules and components.

 

Avoid contact with Backplane components and module connectors, etc.

7.12.1

Power Supply/Cooling Modules

Warning

Do not remove covers from the power supply unit. Danger of electric shock inside. Return the PSU

 

to your supplier for repair.

7.12.1.1Removing a PSU Module

Warning Do not remove the faulty Power Supply/Cooling module unless you have a replacement unit of the correct type ready for insertion.

If a power supply unit or its fan is faulty, you must replace the whole Power Supply/Cooling module.

As there should always be two power supply units installed, you can continue working while replacing the faulty module.

1Make sure you identify the faulty Power Supply/Cooling module correctly, from the two modules installed,

2Switch off and disconnect the power supply cord.

3Squeeze the two latches on the PSU handle together (Figure 7–2) and open the handle to cam the PSU out of the enclosure (Figure 7–3).

4Grip the handle and withdraw the PSU (Figure 7–4).

7.12.1.2Inserting the Module

1Check for damage, especially to the rear connector on the PSU.

Caution Handle the module carefully and avoid damaging the connector pins. Do not install the module if any pins appear to be bent.

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Galaxy Metal Gear Galaxy 65 Subsystem Problems, Replacing a Module, Power Supply/Cooling Modules, Removing a PSU Module