Chapter 13 Troubleshooting

 

 

 

Error code

Error name

Corrective action

61

Port 1 transmission

Check the connection of the connector cable.

 

error (parity)

Check the settings such as the transmission speed.

62

Port 1 transmission

Check to see if there are any sources of noise near the cable.

 

error

 

 

(framing/overrun)

 

63

Port 1 transmission

Check the connection of the connector cable.

 

error (timeout)

Check to see if there are any sources of noise near the cable.

64

Port 1 transmission

Verify the protocol specification, examine the host computer processing and correct any

 

error (protocol error)

errors.

65

Port 1 transmission

 

 

error (BCC error)

 

67

Port 2 transmission

Check the connection of the connector cable.

 

error (parity)

Check the settings such as the transmission speed.

68

Port 2 transmission

Check to see if there are any sources of noise near the cable.

 

error

 

 

(framing/overrun)

 

69

Port 2 transmission

Check the connection of the connector cable.

 

error (timeout)

Check to see if there are any sources of noise near the cable.

6A

Port 2 transmission

Verify the protocol specification, examine the host computer processing and correct any

 

error (protocol error)

errors.

6B

Port 2 transmission

 

 

error (BCC error)

 

71

Battery error

Replace the battery with a new one.

 

 

Verify the connection of the battery connector.

91

Port 1

Verify the connection with battery.

 

Modem no response

Replace the modem with a new one.

 

 

 

Perform the following procedures to erase the error display.

(a)When the basic unit is being stopped

Turn the basic unit RUN switch (or RUN terminal) to “STOP,” then to “RUN” again.

If the cause of the error has been corrected, the OK lamp is lit. However, the error information remains in the error special internal output, which stores the CPU error types and details. (This makes it possible to analyze the error after recovery.) To reset the error information, perform the procedures shown in (b) or turn ON the special internal output (R7EB) of the power failure memory clear on the peripheral units.

(b)When the CPU is still running (RUN)

Set the special internal output R7EC to “1” to clear the OK lamp indicator and the error internal output.

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Hitachi NJI-350B manual 13-4