Table 10-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

1152-Serial Port B Address Conflict Detected

Both external and internal serial ports are

1.

Clear CMOS. (See Appendix B, Password

 

assigned to COM2.

 

Security and Resetting CMOS

 

 

 

on page 109.)

 

 

2.

Reconfigure card resources and/or run

 

 

 

Computer Setup or Windows utilities.

 

 

 

 

1155-Serial Port Address Conflict Detected

Both external and internal serial ports are

1.

Clear CMOS. (See Appendix B, Password

 

assigned to same IRQ.

 

Security and Resetting CMOS

 

 

 

on page 109.)

 

 

2.

Reconfigure card resources and/or run

 

 

 

Computer Setup or Windows utilities.

 

 

 

 

1720-SMART Hard Drive Detects Imminent

Hard drive is about to fail. (Some hard drives

1.

Determine if hard drive is giving correct

Failure

have a hard drive firmware patch that will fix an

 

error message. Run the Drive Protection

 

erroneous error message.)

 

System test using F2 Diagnostics.

 

 

2.

Apply hard drive firmware patch

 

 

 

if applicable. (Available at

 

 

 

http://www.hp.com/support.)

 

 

3.

Back up contents and replace hard drive.

 

 

 

1796-SATA Cabling Error

One or more SATA devices are improperly

Ensure SATA connectors are used in ascending

 

attached. For optimal performance, the SATA 0

order. For one device, use SATA 0. For two

 

and SATA 1 connectors must be used before

devices, use SATA 0 and SATA 1. For three

 

SATA 2.

devices, use SATA 0, SATA 1, and SATA 2.

 

 

 

1797-SATA Drivelock is not supported in RAID

Drivelock is enabled on one or more SATA hard

Either remove the Drivelocked SATA device or

mode.

drives, and they cannot be accessed while the

disable the Drivelock feature. To disable the

 

system is configured for RAID mode.

Drivelock feature, enter Computer Setup,

 

 

change Storage > Storage Options > SATA

 

 

Emulation to IDE, and select File > Save

 

 

Changes and Exit. Reenter Computer Setup and

 

 

select Security > Drivelock Security. For each

 

 

listed Drivelock-capable SATA device, ensure

 

 

Drivelock is Disabled. Lastly, change Storage >

 

 

Storage Options > SATA Emulation back to

 

 

RAID and select File > Save Changes and Exit.

 

 

 

 

1801-Microcode Patch Error

Processor is not supported by ROM BIOS.

1.

Upgrade BIOS to proper version.

 

 

2.

Change the processor.

 

 

 

 

2200-PMM Allocation Error during MEBx

Memory error during POST execution of the

1.

Reboot the computer.

Download

Management Engine (ME) BIOS Extensions

2.

Unplug the power cord, re-seat the

 

option ROM.

 

 

memory modules, and reboot the

 

 

 

 

 

 

computer.

 

 

3.

If the memory configuration was recently

 

 

 

changed, unplug the computer, restore

 

 

 

the original memory configuration, and

 

 

 

reboot the computer.

 

 

4.

If the error persists, replace the system

 

 

 

board.

 

 

 

 

2201-MEBx Module did not checksum correctly

Memory error during POST execution of the

1.

Reboot the computer.

 

Management Engine (ME) BIOS Extensions

2.

Unplug the power cord, re-seat the

 

option ROM.

 

 

memory modules, and reboot the

 

 

 

computer.

POST Numeric Codes and Text Messages 103