Monitor does not function properly when used with energy saver features.
Cause | Solution |
Monitor without energy saver capabilities is being used with energy saver features enabled.
Disable monitor energy saver feature.
Dim characters.
Cause | Solution | |
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The brightness and contrast controls are not set properly. | Adjust the monitor brightness and contrast controls. | |
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Cables are not properly connected. | Check that the graphics cable is securely connected to the | |
| graphics card (if applicable) or video connector and the monitor. | |
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Blurry video or requested resolution cannot be set. |
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Cause | Solution | |
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If the graphics controller was upgraded, the correct graphics | Install the video drivers included in the upgrade kit. | |
drivers may not be loaded. |
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Monitor is not capable of displaying requested resolution. | Change requested resolution. | |
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Graphics card is bad. | Replace the graphics card. | |
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The picture is broken up, rolls, jitters, or flashes. |
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Cause | Solution | |
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The monitor connections may be incomplete or the monitor may | 1. Be sure the monitor cable is securely connected to the | |
be incorrectly adjusted. |
| computer. |
| 2. | In a |
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| proximity, be sure the monitors are not interfering with |
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| each other’s electromagnetic field by moving them apart. |
| 3. | Fluorescent lights or fans may be too close to the monitor. |
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Monitor needs to be degaussed. | Degauss the monitor. Refer to the documentation that came with | |
| the monitor for instructions. | |
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Image is not centered. |
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Cause | Solution | |
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Position may need adjustment. | Press the monitor's Menu button to access the OSD menu. Select | |
| ImageControl/ Horizontal Position or Vertical Position to adjust | |
| the horizontal or vertical position of the image. | |
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74 Chapter 7 Troubleshooting Without Diagnostics