Table 10-1 Numeric Codes and Text Messages (continued)
Control panel message | Description | Recommended action | |
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| ME firmware is not properly responding to BIOS | 1. | Reboot the computer. |
| query for version information. | 2. | If the error persists, update to the latest |
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| ||
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| BIOS version and ME firmware version. |
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| 3. | If the error still persists, replace the |
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| system board. |
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|
ME firmware must be updated to match current | 1. | Update to the latest ME firmware version. | |
| functionality contained in the system BIOS. | 2. | If the error persists and system BIOS has |
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| ||
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| been recently updated, restore previous |
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| system BIOS version. |
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| 3. | If the error still persists, replace the |
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| system board. |
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|
| Provisioning file contained on the USB key has | 1. | Recreate the provisioning file using third |
header identifier | been corrupted or is not a valid version for the |
| party management console software. |
| current ME firmware. | 2. | If the error persists and system BIOS has |
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| ||
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| been recently updated, restore previous |
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| system BIOS version. Otherwise, update |
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| the ME firmware version. |
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| 3. | If the error still persists, replace the |
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| system board. |
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|
Provisioning file contained on the USB key is | 1. | Reboot the computer. | |
version | not a valid version for the current ME firmware. | 2. | If the error persists and system BIOS has |
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| ||
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| been recently updated, restore previous |
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| system BIOS version. Otherwise, update |
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| the ME firmware version. |
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| 3. | If the error still persists, replace the |
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| system board. |
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|
| Error occurred during MEBx execution which | 1. | Reboot the computer. |
| fails into the “General” grouping. Status | 2. | If the error persists, update to the latest |
| information displayed along with the error | ||
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| BIOS version and ME firmware version. | |
| provides further clarity into the failure. MEBx |
| |
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| |
| handles transference of information between | 3. | If the error still persists, replace the |
| the system BIOS and ME firmware. | ||
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| system board. | |
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| |
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| Error occurred during MEBx execution which | 1. | Reboot the computer. |
| fails into “ME” grouping. | 2. | If the error persists, update to the latest |
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| ||
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| BIOS version and ME firmware version. |
|
| 3. | If the error still persists, replace the |
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| system board. |
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|
Error occurred during MEBx execution which | 1. | Reboot the computer. | |
| fails into “AMT” grouping. | 2. | If the error persists, update to the latest |
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| ||
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| BIOS version and ME firmware version. |
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| 3. | If the error still persists, replace the |
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| system board. |
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|
Error occurred during MEBx execution which | 1. | Reboot the computer. | |
| fails into “MEI or HECI” grouping. | 2. | If the error persists, update to the latest |
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BIOS version and ME firmware version.