Table 7-5 Solving Display Problems (continued)
Blank screen (no video).
Cause | Solution |
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|
Monitor settings in the computer are not compatible with the | 1. In Control Panel, select Category from the View by list, then |
monitor. | under Appearance and Personalization, select Adjust |
| screen resolution. |
| To access Control Panel in Windows 8, from the Start |
| screen, type c, and then select Control Panel from the list |
| of applications. |
| 2. Expand the Resolution box, and then use the sliding control |
| to reset the resolution. |
|
|
Monitor is configured to use an input that is not active. | Use the monitor's |
| that is being driven by the system. Refer to the monitor's user |
| documentation for more information on the |
| and settings. |
|
|
Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.)
Cause | Solution | |
|
|
|
1. | Reseat DIMMs. Power on the system. | |
| 2. | Replace DIMMs one at a time to isolate the faulty module. |
| 3. | Replace |
| 4. | Replace the system board. |
|
|
|
Blank screen and the power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.)
Cause | Solution | |
|
| |
For systems with a graphics card: | ||
| 1. | Reseat the graphics card (if applicable). Power on the |
|
| system. |
| 2. | Replace the graphics card (if applicable). |
| 3. | Replace the system board. |
For systems with integrated graphics, replace the system board.
Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps seven times. (Beeps stop after fifth iteration but LEDs continue flashing.)
Cause | Solution |
|
|
System board failure (ROM detected failure prior to video). | Replace the system board. |
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