Errors Windows | HP 4500 - G510a specification

Use the HP Solution Center (Windows)	206
HP Utility (Mac OS X)	206
Embedded Web server (some models only)	207
F Errors (Windows)
Fax Memory Full	209
Device Disconnected	209
Ink Alert	209
Cartridge Problem	210
Solution 1: Install the ink cartridges correctly	210
Solution 2: Turn the product off and on	212
Solution 3: Clean the electrical contacts	212
Solution 4: Replace the ink cartridge	212
Paper Mismatch	212
The cartridge cradle cannot move	212
Paper Jam	212
Paper Jam	212
The printer is out of paper	213
Printer Offline	213
Printer Paused	213
Document failed to print	213
General printer error	213
Align cartridge	214
Index	215

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HP 4500 - G510a manual Errors Windows

Contents

Officejet Page HP Officejet 4500 G510 All-in- One series Safety information AccessibilityCopyright information Hewlett-Packard Company notices Contents Scan CopyFax Solve a problem Work with ink cartridges Fax test failed Technical information HP supplies and accessories Additional fax setup Network setup some models onlyDevice management tools Errors Windows Accessibility Get startedVisual Mobility Eco-Tips Understand the device partsFront view Printing supplies area Back view Use the product control panel Overview of buttons and lightsLabel Name and Description Change product settings Select the modeTo select a different mode To change settings for a mode Change product settingsError messages Types of messages Critical error messages Finding the device model numberSelect print media Recommended papers for printing and copying Recommended papers for photo printing HP Photo Value Packs Tips for selecting and using media HP Advanced Photo PaperHP Everyday Photo Paper Load an original on the scanner glass Load an original in the automatic document feeder ADFTo load an original on the scanner glass Load media To load an original in the document feeder tray To load media Clean the scanner glass To clean the scanner glassMaintain the device Clean the exterior Clean the automatic document feeder ADF Some models onlyTo clean the rollers or separator pad Maintain the device Turn off the device Print Print documentsPrint documents Windows Print brochures Print documents Mac OSPrint brochures Windows Print on envelopes Print brochures Mac OSPrint on envelopes Windows Quality Normal or Best Print a Web Print on envelopes Mac OSPrint a Web page Windows Print photos Print a Web page Mac OSPrint photos on photo paper Windows Print photos on photo paper Mac OS Quality Best or Maximum dpi Print on special and custom-sized paper Print on special or custom-sized paper Windows Set up custom sizes Mac OS Print borderless documentsPrint on special or custom-sized paper Mac OS Choose Manage Custom Sizes in the Paper Size pop-up menu Print borderless documents Windows Print borderless documents Mac OS Two-sided printing duplexing Perform two-sided printing WindowsPerform two-sided printing Mac OS Scan Scan an originalScan an original from the product control panel To scan from the product control panel Chapter Change copy settings CopyCopy documents To copy documents To change copy settings for a single job To save the current settings as defaults for future jobs Fax Send a faxSend a basic fax Send a fax manually from a phone To send a basic fax from the device control panelTo send a fax manually from an extension phone Send a fax using monitor dialing Send a fax from memory Schedule a fax to send laterTo send a fax from memory To schedule a fax from the device control panel Send a fax in Error Correction Mode To cancel a scheduled faxTo send a fax to multiple recipients using group speed dial Send a fax to multiple recipients To change the ECM setting from the control panel Receive a faxReceive a fax manually Set up backup fax On Error Only OffTo receive a fax manually To set backup fax from the device control panel Reprint received faxes from memoryPoll to receive a fax To reprint faxes in memory from the device control panel Forward faxes to another number Set the paper size for received faxesTo forward faxes from the device control panel Set automatic reduction for incoming faxes Block junk fax numbersTo set automatic reduction from the device control panel Add numbers to the junk fax list To manually enter a number to blockTo remove numbers from the list of junk fax numbers If you are done, press No Print a Junk Fax Report Receive faxes to your computer Fax to PC and Fax to Mac Change fax settings Configure the fax header Set the answer mode Auto answerSet the number of rings before answering To set or change the fax header Set the fax error correction mode Change the answer ring pattern for distinctive ring Set the dial type Set the redial optionsSet the fax speed Set the fax sound volume To set the fax sound volume via the device control panelFax speed setting Fast Medium Slow Fax over Internet Protocol FoIP To enable fax confirmation Use reportsPrint fax confirmation reports Print fax error reports Print and view the fax log Clear the fax log Print the details of the last fax transaction Print a Caller ID History Report Work with ink cartridges Information about ink cartridges Check the estimated ink levels Related topics Handle the ink cartridges Replace the ink cartridges To replace the ink cartridges Chapter Replace the ink cartridges Store printing supplies Advanced ink cartridge maintainanceAlign the ink cartridges To align the cartridges from the product control panel Advanced ink cartridge maintainance Clean the ink cartridges To align the ink cartridges from the HP softwareClick Align the ink cartridges Mac OS To clean the ink cartridges from the product control panel To clean the ink cartridges from the HP software Solve a problem If you have a problem, follow these stepsHP support Obtain electronic support HP support by phoneBefore you call Phone support period Telephone support numbers $UJHQWLQD $XVWUDOLD General troubleshooting tips and resources Troubleshooting topicsAfter the phone support period Solve printing problems Error message appears on control-panel displayDevice shuts down unexpectedly Alignment fails Device takes a long time to print Blank or partial page printed Placement of the text or graphics is wrong Something on the page is missing or incorrect Solution 1 Use genuine HP cartridges Solution 2 Check the paperPoor print quality and unexpected printouts Device prints half a page, then ejects the paper Solution 3 Wait a short period of time if possible Solution 4 Check the print settings Check the print quality settings Check the Print in Grayscale setting Mac OS Print Quality Diagnostic Report Example Ink Level Black is low replace. Tri-color is OK Ragged or irregularly streaked or faded bars Regular white streaks in the bars Bar colors are not uniform Examples of bad large-font text Chapter Lines are jagged Solve a problem To evaluate the Diagnostic Self-Test Report Example of bad black bar The black bar is ragged at one end Solution 7 Clean the ink cartridges Solution 8 Align the ink cartridgesBlack Text Alignment pattern Lines are jagged Clean the ink cartridge contacts Solution 9 Replace the problem ink cartridgeSolution 10 Service the product To clean the ink cartridge contacts Clean the area around the ink nozzles Solve paper-feed problems To clean the area around the ink nozzlesMedia is not supported for the printer or tray Media is not picked up from a tray Media is not coming out correctlyPages are skewing Multiple pages are being picked up Solve copy problems No copy came outCopies are blank Documents are missing or faded Size is reducedCopy quality is poor Copy defects are apparent Solve scan problems Paper mismatch Scanner did nothing Scan takes too longCheck the software Part of the document did not scan or text is missing Text cannot be editedCheck the originals Error messages appear Scanned image quality is poor Solve fax problems Scan defects are apparentTake steps to improve the scan quality Blank pages Fax Hardware Test failed Solution Fax test failed Chapter Phone Cord Connected to Correct Port on Fax test failed Back view of the device Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Device is having problems sending and receiving faxes Display always shows Phone Off Hook Solve fax problems 107 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Chapter Device cannot send faxes, but can receive faxes Solution Fax tones are recorded on my answering machine SolutionPhone cord that came with my device is not long enough To extend your phone cord Color faxes do not printComputer cannot receive faxes Fax to PC and Fax to Mac Solve wired Ethernet network problems some models only General network troubleshooting Solve wireless problems some models only Basic wireless troubleshootingAdvanced wireless troubleshooting To check a wireless connection Make sure that the HP device is connected to your network Make sure the HP device is on the networkNetwork Status Check to see if you can access the embedded Web server EWS To access the EWSMake sure the HP device is online and ready Mac OS Configure your firewall to work with HP devices Add hardware addresses to a wireless access point WAP Advanced firewall information Incoming UDP ports 137, 138, 161Ports are used for the following functions Printing TCP port Photo card upload Solve device management problems Embedded Web server cannot be opened Troubleshoot installation issues Hardware installation suggestionsEWS is only available in English Check the device IP address Software installation suggestions Verify installation preliminariesCheck the computer system Check the device to ensure the following Understand the Printer Status Report and Self-Test Report Printer Status Report Self-Test Report Understand the network configuration page some models only Network Configuration Clear jams Clear paper jamsTo clear a paper jam from the rear door Avoid paper jams Clear jams 129 Warranty information Technical information Hewlett-Packard limited warranty statement HP product Duration of limited warranty Ink cartridge warranty information Device specifications Physical specificationsProduct features and capacities Processor and memory specifications Network protocol specifications Some models only System requirements Embedded Web server specifications some models only Media specificationsUnderstand supported sizes Media size Envelopes Main trayCards Photo media Understand supported media types and weights Tray Type Weight CapacityOther media Main tray Set minimum margins Media Left Right Top Bottom Margin Print resolution Print specificationsCopy specifications Guidelines for two-sided duplex printing Fax specifications Photo dpi Very Fine dpi Standard dpi Scan specifications Acoustic emission specificationOperating environment Electrical requirements Regulatory information FCC statement Vcci Class B compliance statement for users in Japan LED indicator statement Noise emission statement for Germany Regulatory information 145 Appendix a Australia wired fax statement Regulatory information for wireless products Exposure to radio frequency radiation European Union regulatory notice Regulatory model number Declaration of conformity Declaration of Conformity Environmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Third-party licenses Third-party licenses HP Officejet 4500 Desktop SHA2 Zlib HP Officejet Expat OpenSSL Third-party licenses 161 Appendix a Third-party licenses 163 Zlib HP Officejet 4500 Wireless Expat Third-party licenses 167 Appendix a Third-party licenses 169 SHA2 Third-party licenses 171 HP supplies and accessories Order printing supplies onlineSupplies Supported ink cartridges HP media Additional fax setup Set up faxing parallel phone systems Choose the correct fax setup for your home or office USA Other equipment or services sharing your fax line DSL PBX To set up the device with a separate fax line Case a Separate fax line no voice calls receivedDistinct Voice Computer Case B Set up the device with DSL To set up the device with DSL Case D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring service Case E Shared voice/fax line To set up the device with a shared voice/fax line Case F Shared voice/fax line with voice mail To set up the device with voice mail Set up the device with a computer dial-up modem To set up the device with a computer dial-up modem Set up the device with a computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modemExample of a parallel splitter Back view of the productPage Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Answering machine Example of a parallel splitter Page Appendix C Obtain a DSL/ADSL filter from your DSL/ADSL provider Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the device control panel Network setup some models only Change basic network settingsChange advanced network settings View and print network settings To View IP settings To Change IP settingsSet link speed Understand 802.11 wireless network settings Communication modeDevice control panel Network name Ssid Security settings Data encryption To set up wireless communication using the installer Mac OS Method To turn off wireless communication To print a wireless testReset wireless settings Change the connection method Uninstall and reinstall the software Guidelines for ensuring wireless network securityGuidelines for reducing interference on a wireless network To add hardware addresses to a WAP To uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Use the HP Solution Center Windows Device management toolsToolbox Windows HP Utility Mac OS Embedded Web server some models only Open the HP UtilityTo open the embedded Web server To open the HP UtilityPage Errors Windows Fax Memory FullDevice Disconnected Ink Alert Cartridge Problem Solution 1 Install the ink cartridges correctlyPage Paper Mismatch Cartridge cradle cannot movePaper Jam General printer error Printer is out of paperPrinter Offline Printer Paused Align cartridge Symbols/Numerics IndexPage Page OCR Page Twain Page 222 Page Podręcznik użytkownika