Set up the device with a computer DSL/ADSL modem | HP 4500 - G510a

Appendix C

Set up the device with a computer DSL/ADSL modem

If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax.

1

2

3

4

5

Telephone wall jack

Parallel splitter

DSL/ADSL filter

Connect one end of the phone jack that was supplied with the device to connect to the 1-LINE port on the back of the device. Connect the other end of the cord to the DSL/ADSL filter.

You might need to connect the supplied phone cord to the adapter provided for your country/region.

Computer

Computer DSL/ADSL modem

NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.

To set up the device with a computer DSL/ADSL modem

1.Obtain a DSL filter from your DSL provider.

2.Using the phone cord provided in the box with the device, connect one end to the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the device.

NOTE: You might need to connect the supplied phone cord to the adapter provided for your country/region.

If you do not use the supplied cord to connect from the DSL filter to the back of the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office.

3.Connect the DSL filter to the parallel splitter.

184 Additional fax setup

Image 188

HP 4500 - G510a Set up the device with a computer DSL/ADSL modem, To set up the device with a computer DSL/ADSL modem

Contents

Officejet Page HP Officejet 4500 G510 All-in- One series Safety information AccessibilityCopyright information Hewlett-Packard Company notices Contents Fax ScanCopy Solve a problem Work with ink cartridges Fax test failed Technical information HP supplies and accessories Device management tools Additional fax setupNetwork setup some models only Errors Windows Accessibility Get startedVisual Mobility Front view Eco-TipsUnderstand the device parts Printing supplies area Back view Label Name and Description Use the product control panelOverview of buttons and lights To select a different mode Change product settingsSelect the mode To change settings for a mode Change product settingsError messages Types of messages Critical error messages Finding the device model numberSelect print media Recommended papers for printing and copying Recommended papers for photo printing HP Photo Value Packs HP Everyday Photo Paper Tips for selecting and using mediaHP Advanced Photo Paper To load an original on the scanner glass Load an original on the scanner glassLoad an original in the automatic document feeder ADF Load media To load an original in the document feeder tray To load media Maintain the device Clean the scanner glassTo clean the scanner glass To clean the rollers or separator pad Clean the exteriorClean the automatic document feeder ADF Some models only Maintain the device Turn off the device Print documents Windows PrintPrint documents Print brochures Windows Print brochuresPrint documents Mac OS Print on envelopes Print brochures Mac OSPrint on envelopes Windows Quality Normal or Best Print a Web page Windows Print a WebPrint on envelopes Mac OS Print photos on photo paper Windows Print photosPrint a Web page Mac OS Print photos on photo paper Mac OS Quality Best or Maximum dpi Print on special and custom-sized paper Print on special or custom-sized paper Windows Set up custom sizes Mac OS Print borderless documentsPrint on special or custom-sized paper Mac OS Choose Manage Custom Sizes in the Paper Size pop-up menu Print borderless documents Windows Print borderless documents Mac OS Perform two-sided printing Mac OS Two-sided printing duplexingPerform two-sided printing Windows Scan Scan an originalScan an original from the product control panel To scan from the product control panel Chapter Change copy settings CopyCopy documents To copy documents To change copy settings for a single job To save the current settings as defaults for future jobs Send a basic fax FaxSend a fax To send a fax manually from an extension phone Send a fax manually from a phoneTo send a basic fax from the device control panel Send a fax using monitor dialing Send a fax from memory Schedule a fax to send laterTo send a fax from memory To schedule a fax from the device control panel Send a fax in Error Correction Mode To cancel a scheduled faxTo send a fax to multiple recipients using group speed dial Send a fax to multiple recipients Receive a fax manually To change the ECM setting from the control panelReceive a fax To receive a fax manually Set up backup faxOn Error Only Off To set backup fax from the device control panel Reprint received faxes from memoryPoll to receive a fax To reprint faxes in memory from the device control panel To forward faxes from the device control panel Forward faxes to another numberSet the paper size for received faxes To set automatic reduction from the device control panel Set automatic reduction for incoming faxesBlock junk fax numbers Add numbers to the junk fax list To manually enter a number to blockTo remove numbers from the list of junk fax numbers If you are done, press No Print a Junk Fax Report Receive faxes to your computer Fax to PC and Fax to Mac Change fax settings Configure the fax header Set the answer mode Auto answerSet the number of rings before answering To set or change the fax header Set the fax error correction mode Change the answer ring pattern for distinctive ring Set the fax speed Set the dial typeSet the redial options Set the fax sound volume To set the fax sound volume via the device control panelFax speed setting Fast Medium Slow Fax over Internet Protocol FoIP Print fax confirmation reports To enable fax confirmationUse reports Print fax error reports Print and view the fax log Clear the fax log Print the details of the last fax transaction Print a Caller ID History Report Work with ink cartridges Information about ink cartridges Check the estimated ink levels Related topics Handle the ink cartridges Replace the ink cartridges To replace the ink cartridges Chapter Replace the ink cartridges Store printing supplies Advanced ink cartridge maintainanceAlign the ink cartridges To align the cartridges from the product control panel Advanced ink cartridge maintainance Click Align the ink cartridges Mac OS Clean the ink cartridgesTo align the ink cartridges from the HP software To clean the ink cartridges from the product control panel To clean the ink cartridges from the HP software HP support Solve a problemIf you have a problem, follow these steps Before you call Obtain electronic supportHP support by phone Phone support period Telephone support numbers $UJHQWLQD $XVWUDOLD After the phone support period General troubleshooting tips and resourcesTroubleshooting topics Solve printing problems Error message appears on control-panel displayDevice shuts down unexpectedly Alignment fails Device takes a long time to print Blank or partial page printed Placement of the text or graphics is wrong Something on the page is missing or incorrect Solution 1 Use genuine HP cartridges Solution 2 Check the paperPoor print quality and unexpected printouts Device prints half a page, then ejects the paper Solution 3 Wait a short period of time if possible Solution 4 Check the print settings Check the print quality settings Check the Print in Grayscale setting Mac OS Print Quality Diagnostic Report Example Ink Level Black is low replace. Tri-color is OK Ragged or irregularly streaked or faded bars Regular white streaks in the bars Bar colors are not uniform Examples of bad large-font text Chapter Lines are jagged Solve a problem To evaluate the Diagnostic Self-Test Report Example of bad black bar The black bar is ragged at one end Solution 7 Clean the ink cartridges Solution 8 Align the ink cartridgesBlack Text Alignment pattern Lines are jagged Clean the ink cartridge contacts Solution 9 Replace the problem ink cartridgeSolution 10 Service the product To clean the ink cartridge contacts Clean the area around the ink nozzles Media is not supported for the printer or tray Solve paper-feed problemsTo clean the area around the ink nozzles Media is not picked up from a tray Media is not coming out correctlyPages are skewing Multiple pages are being picked up Copies are blank Solve copy problemsNo copy came out Documents are missing or faded Size is reducedCopy quality is poor Copy defects are apparent Solve scan problems Paper mismatch Check the software Scanner did nothingScan takes too long Check the originals Part of the document did not scan or text is missingText cannot be edited Error messages appear Scanned image quality is poor Solve fax problems Scan defects are apparentTake steps to improve the scan quality Blank pages Fax Hardware Test failed Solution Fax test failed Chapter Phone Cord Connected to Correct Port on Fax test failed Back view of the device Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Device is having problems sending and receiving faxes Display always shows Phone Off Hook Solve fax problems 107 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Chapter Phone cord that came with my device is not long enough Device cannot send faxes, but can receive faxes SolutionFax tones are recorded on my answering machine Solution Computer cannot receive faxes Fax to PC and Fax to Mac To extend your phone cordColor faxes do not print Solve wired Ethernet network problems some models only General network troubleshooting Advanced wireless troubleshooting Solve wireless problems some models onlyBasic wireless troubleshooting To check a wireless connection Network Status Make sure that the HP device is connected to your networkMake sure the HP device is on the network Make sure the HP device is online and ready Check to see if you can access the embedded Web server EWSTo access the EWS Mac OS Configure your firewall to work with HP devices Add hardware addresses to a wireless access point WAP Advanced firewall information Incoming UDP ports 137, 138, 161Ports are used for the following functions Printing TCP port Photo card upload Solve device management problems Embedded Web server cannot be opened Troubleshoot installation issues Hardware installation suggestionsEWS is only available in English Check the device IP address Software installation suggestions Verify installation preliminariesCheck the computer system Check the device to ensure the following Understand the Printer Status Report and Self-Test Report Printer Status Report Self-Test Report Understand the network configuration page some models only Network Configuration To clear a paper jam from the rear door Clear jamsClear paper jams Avoid paper jams Clear jams 129 Warranty information Technical information Hewlett-Packard limited warranty statement HP product Duration of limited warranty Ink cartridge warranty information Device specifications Physical specificationsProduct features and capacities Processor and memory specifications Network protocol specifications Some models only System requirements Understand supported sizes Embedded Web server specifications some models onlyMedia specifications Media size Envelopes Main trayCards Photo media Other media Main tray Understand supported media types and weightsTray Type Weight Capacity Set minimum margins Media Left Right Top Bottom Margin Print resolution Print specificationsCopy specifications Guidelines for two-sided duplex printing Fax specifications Photo dpi Very Fine dpi Standard dpi Scan specifications Acoustic emission specificationOperating environment Electrical requirements Regulatory information FCC statement Vcci Class B compliance statement for users in Japan LED indicator statement Noise emission statement for Germany Regulatory information 145 Appendix a Australia wired fax statement Regulatory information for wireless products Exposure to radio frequency radiation European Union regulatory notice Regulatory model number Declaration of conformity Declaration of Conformity Environmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Third-party licenses Third-party licenses HP Officejet 4500 Desktop SHA2 Zlib HP Officejet Expat OpenSSL Third-party licenses 161 Appendix a Third-party licenses 163 Zlib HP Officejet 4500 Wireless Expat Third-party licenses 167 Appendix a Third-party licenses 169 SHA2 Third-party licenses 171 HP supplies and accessories Order printing supplies onlineSupplies Supported ink cartridges HP media Additional fax setup Set up faxing parallel phone systems Choose the correct fax setup for your home or office USA Other equipment or services sharing your fax line DSL PBX Distinct Voice Computer To set up the device with a separate fax lineCase a Separate fax line no voice calls received Case B Set up the device with DSL To set up the device with DSL Case D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring service Case E Shared voice/fax line To set up the device with a shared voice/fax line Case F Shared voice/fax line with voice mail To set up the device with voice mail Set up the device with a computer dial-up modem To set up the device with a computer dial-up modem Set up the device with a computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modemExample of a parallel splitter Back view of the productPage Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Answering machine Example of a parallel splitter Page Appendix C Obtain a DSL/ADSL filter from your DSL/ADSL provider Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the device control panel Network setup some models only Change basic network settingsChange advanced network settings View and print network settings Set link speed To View IP settingsTo Change IP settings Understand 802.11 wireless network settings Communication modeDevice control panel Network name Ssid Security settings Data encryption To set up wireless communication using the installer Mac OS Method To turn off wireless communication To print a wireless testReset wireless settings Change the connection method Uninstall and reinstall the software Guidelines for ensuring wireless network securityGuidelines for reducing interference on a wireless network To add hardware addresses to a WAP To uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Use the HP Solution Center Windows Device management toolsToolbox Windows HP Utility Mac OS Embedded Web server some models only Open the HP UtilityTo open the embedded Web server To open the HP UtilityPage Errors Windows Fax Memory FullDevice Disconnected Ink Alert Cartridge Problem Solution 1 Install the ink cartridges correctlyPage Paper Jam Paper MismatchCartridge cradle cannot move General printer error Printer is out of paperPrinter Offline Printer Paused Align cartridge Symbols/Numerics IndexPage Page OCR Page Twain Page 222 Page Podręcznik użytkownika