Contents

 

Solve wireless problems (some models only)

114

Basic wireless troubleshooting

114

Advanced wireless troubleshooting

114

Step 1: Make sure your computer is connected to your network

115

Step 2: Make sure that the HP device is connected to your network

116

Step 3: Check to see if the firewall software is blocking communication

117

Step 4: Make sure the HP device is online and ready

117

Step 5: Make sure the wireless version of the HP device is set as the default printer

 

driver (Windows only)

118

Step 6: Make sure the HP Network Devices Support service is running (Windows

 

only)

118

Add hardware addresses to a wireless access point (WAP)

119

Configure your firewall to work with HP devices

119

Solve device management problems

121

Embedded Web server cannot be opened

121

The EWS is only available in English

122

Troubleshoot installation issues

122

Hardware installation suggestions

122

Software installation suggestions

123

Understand the Printer Status Report and Self-Test Report

124

Understand the network configuration page (some models only)

126

Clear jams

127

Clear paper jams

127

Avoid paper jams

128

A Technical information

 

Warranty information

130

Hewlett-Packard limited warranty statement

131

Ink cartridge warranty information

132

Device specifications

133

Physical specifications

133

Product features and capacities

133

Processor and memory specifications

133

System requirements

134

Network protocol specifications (Some models only)

134

Embedded Web server specifications (some models only)

135

Media specifications

135

Understand supported sizes

135

Understand supported media types and weights

137

Set minimum margins

138

Guidelines for two-sided (duplex) printing

139

Print resolution

139

Print specifications

139

Copy specifications

139

Fax specifications

140

Scan specifications

141

Operating environment

141

Electrical requirements

141

Acoustic emission specification

141

5

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HP 4500 - G510a manual Technical information