If you use one of the following, setting the fax speed to a slower speed might be required:

An Internet phone service

A PBX system

Fax over Internet Protocol (FoIP)

An integrated services digital network (ISDN) service

If you experience problems sending and receiving faxes, try using a lower Fax Speed. The following table provides the available fax speed settings.

Fax speed setting

Fast

Medium

Slow

Fax speed

v.34 (33600 baud)

v.17 (14400 baud)

v.29 (9600 baud)

To set the fax speed from the device control panel

1.Press Setup.

2.Press right arrow to select Fax Settings, and then press OK.

3.Press right arrow to select Fax Speed, and then press OK.

4.Select an option using the arrow keys, and then press OK.

Set the fax sound volume

Use this procedure to increase or decrease the volume of the fax sounds.

To set the fax sound volume via the device control panel

Press Setup, select Fax Sound Volume, and then use the arrow keys to increase or decrease the volume. Press OK to select the volume.

Fax over Internet Protocol (FoIP)

You may subscribe to a low cost phone service that allows you to send and receive faxes with your device by using the Internet. This method is called Fax over Internet Protocol (FoIP). You probably use a FoIP service (provided by your telephone company) if you:

Dial a special access code along with the fax number, or

Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection.

NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on the device. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company.

Some Internet faxing services do not work properly when the device is sending and receiving faxes at high speed (33600 bps) or when sending color faxes. If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed and only send black-and-white faxes. You can do this by using a lower Fax Speed setting. For information on changing this setting, see Set the fax speed.

Fax over Internet Protocol (FoIP)

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HP 4500 - G510a manual Fax over Internet Protocol FoIP, Set the fax sound volume, Fax speed setting Fast Medium Slow