Manuals / HP / Computer Equipment / All in One Printer

HP 4500 - G510a Load an original on the scanner glass, To load an original on the scanner glass

Models: 4500 - G510a

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Chapter 1

◦Media that is too lightweight or stretches easily

◦Media that contains staples or clips

NOTE: To scan, copy, or fax documents that contain pages that do not conform to these guidelines, use the scanner glass. For more information, see Load an original on the scanner glass.

Load an original on the scanner glass

You can copy, scan, or fax up to letter- or A4-size originals by loading them on the glass.

NOTE: Many of the special features will not work correctly if the glass and lid backing are not clean. For more information, see Maintain the device.

To load an original on the scanner glass

1.Lift the scanner lid.

2.Load your original print side down.

TIP: For more help on loading an original, refer to the engraved guides along the edge of the glass.

3.Close the lid.

Load an original in the automatic document feeder (ADF)

NOTE: The ADF is available for some models only.

18 Get started

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HP 4500 - G510a manual Load an original on the scanner glass, Load an original in the automatic document feeder ADF

Contents

Officejet Page HP Officejet 4500 G510 All-in- One series Copyright information Safety informationAccessibility Hewlett-Packard Company noticesContents Copy ScanFax Solve a problem Work with ink cartridgesFax test failed Technical information HP supplies and accessories Network setup some models only Additional fax setupDevice management tools Errors Windows Visual AccessibilityGet started MobilityUnderstand the device parts Eco-TipsFront view Printing supplies area Back viewOverview of buttons and lights Use the product control panelLabel Name and Description Select the mode Change product settingsTo select a different mode Error messages To change settings for a modeChange product settings Types of messagesSelect print media Critical error messagesFinding the device model number Recommended papers for printing and copyingRecommended papers for photo printing HP Photo Value PacksHP Advanced Photo Paper Tips for selecting and using mediaHP Everyday Photo Paper Load an original in the automatic document feeder ADF Load an original on the scanner glassTo load an original on the scanner glass Load media To load an original in the document feeder trayTo load media To clean the scanner glass Clean the scanner glassMaintain the device Clean the automatic document feeder ADF Some models only Clean the exteriorTo clean the rollers or separator pad Maintain the device Turn off the device Print documents PrintPrint documents Windows Print documents Mac OS Print brochuresPrint brochures Windows Print on envelopes Windows Print on envelopesPrint brochures Mac OS Quality Normal or BestPrint on envelopes Mac OS Print a WebPrint a Web page Windows Print a Web page Mac OS Print photosPrint photos on photo paper Windows Print photos on photo paper Mac OS Quality Best or Maximum dpiPrint on special and custom-sized paper Print on special or custom-sized paper WindowsPrint on special or custom-sized paper Mac OS Set up custom sizes Mac OSPrint borderless documents Choose Manage Custom Sizes in the Paper Size pop-up menuPrint borderless documents Windows Print borderless documents Mac OSPerform two-sided printing Windows Two-sided printing duplexingPerform two-sided printing Mac OS Scan an original from the product control panel ScanScan an original To scan from the product control panelChapter Copy documents Change copy settingsCopy To copy documentsTo change copy settings for a single job To save the current settings as defaults for future jobsSend a fax FaxSend a basic fax To send a basic fax from the device control panel Send a fax manually from a phoneTo send a fax manually from an extension phone Send a fax using monitor dialing To send a fax from memory Send a fax from memorySchedule a fax to send later To schedule a fax from the device control panelTo send a fax to multiple recipients using group speed dial Send a fax in Error Correction ModeTo cancel a scheduled fax Send a fax to multiple recipientsReceive a fax To change the ECM setting from the control panelReceive a fax manually On Error Only Off Set up backup faxTo receive a fax manually Poll to receive a fax To set backup fax from the device control panelReprint received faxes from memory To reprint faxes in memory from the device control panelSet the paper size for received faxes Forward faxes to another numberTo forward faxes from the device control panel Block junk fax numbers Set automatic reduction for incoming faxesTo set automatic reduction from the device control panel To remove numbers from the list of junk fax numbers Add numbers to the junk fax listTo manually enter a number to block If you are done, press No Print a Junk Fax ReportReceive faxes to your computer Fax to PC and Fax to Mac Change fax settings Set the number of rings before answering Configure the fax headerSet the answer mode Auto answer To set or change the fax headerSet the fax error correction mode Change the answer ring pattern for distinctive ringSet the redial options Set the dial typeSet the fax speed Fax speed setting Fast Medium Slow Set the fax sound volumeTo set the fax sound volume via the device control panel Fax over Internet Protocol FoIPUse reports To enable fax confirmationPrint fax confirmation reports Print fax error reports Print and view the fax logClear the fax log Print the details of the last fax transactionPrint a Caller ID History Report Work with ink cartridges Information about ink cartridgesCheck the estimated ink levels Related topicsHandle the ink cartridges Replace the ink cartridgesTo replace the ink cartridges Chapter Replace the ink cartridges Align the ink cartridges Store printing suppliesAdvanced ink cartridge maintainance To align the cartridges from the product control panelAdvanced ink cartridge maintainance To align the ink cartridges from the HP software Clean the ink cartridgesClick Align the ink cartridges Mac OS To clean the ink cartridges from the product control panel To clean the ink cartridges from the HP softwareIf you have a problem, follow these steps Solve a problemHP support HP support by phone Obtain electronic supportBefore you call Phone support period Telephone support numbers$UJHQWLQD $XVWUDOLD Troubleshooting topics General troubleshooting tips and resourcesAfter the phone support period Device shuts down unexpectedly Solve printing problemsError message appears on control-panel display Alignment failsDevice takes a long time to print Blank or partial page printedPlacement of the text or graphics is wrong Something on the page is missing or incorrectPoor print quality and unexpected printouts Solution 1 Use genuine HP cartridgesSolution 2 Check the paper Device prints half a page, then ejects the paperSolution 3 Wait a short period of time if possible Solution 4 Check the print settingsCheck the print quality settings Check the Print in Grayscale settingMac OS Print Quality Diagnostic Report Example Ink Level Black is low replace. Tri-color is OKRagged or irregularly streaked or faded bars Regular white streaks in the bars Bar colors are not uniformExamples of bad large-font text Chapter Lines are jagged Solve a problem To evaluate the Diagnostic Self-Test ReportExample of bad black bar The black bar is ragged at one end Black Text Solution 7 Clean the ink cartridgesSolution 8 Align the ink cartridges Alignment pattern Lines are jaggedSolution 10 Service the product Clean the ink cartridge contactsSolution 9 Replace the problem ink cartridge To clean the ink cartridge contactsClean the area around the ink nozzles To clean the area around the ink nozzles Solve paper-feed problemsMedia is not supported for the printer or tray Pages are skewing Media is not picked up from a trayMedia is not coming out correctly Multiple pages are being picked upNo copy came out Solve copy problemsCopies are blank Copy quality is poor Documents are missing or fadedSize is reduced Copy defects are apparentSolve scan problems Paper mismatchScan takes too long Scanner did nothingCheck the software Text cannot be edited Part of the document did not scan or text is missingCheck the originals Error messages appear Scanned image quality is poorTake steps to improve the scan quality Solve fax problemsScan defects are apparent Blank pagesFax Hardware Test failed Solution Fax test failedChapter Phone Cord Connected to Correct Port on Fax test failed Back view of the deviceDial Tone Detection test failed Solution Fax Line Condition test failed Solution Device is having problems sending and receiving faxes Display always shows Phone Off HookSolve fax problems 107 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Chapter Fax tones are recorded on my answering machine Solution Device cannot send faxes, but can receive faxes SolutionPhone cord that came with my device is not long enough Color faxes do not print To extend your phone cordComputer cannot receive faxes Fax to PC and Fax to Mac Solve wired Ethernet network problems some models only General network troubleshootingBasic wireless troubleshooting Solve wireless problems some models onlyAdvanced wireless troubleshooting To check a wireless connection Make sure the HP device is on the network Make sure that the HP device is connected to your networkNetwork Status To access the EWS Check to see if you can access the embedded Web server EWSMake sure the HP device is online and ready Mac OS Configure your firewall to work with HP devices Add hardware addresses to a wireless access point WAPPorts are used for the following functions Printing Advanced firewall informationIncoming UDP ports 137, 138, 161 TCP port Photo card uploadSolve device management problems Embedded Web server cannot be openedEWS is only available in English Troubleshoot installation issuesHardware installation suggestions Check the device IP addressCheck the computer system Software installation suggestionsVerify installation preliminaries Check the device to ensure the followingUnderstand the Printer Status Report and Self-Test Report Printer Status ReportSelf-Test Report Understand the network configuration page some models only Network ConfigurationClear paper jams Clear jamsTo clear a paper jam from the rear door Avoid paper jams Clear jams 129 Warranty information Technical informationHewlett-Packard limited warranty statement HP product Duration of limited warrantyInk cartridge warranty information Product features and capacities Device specificationsPhysical specifications Processor and memory specificationsNetwork protocol specifications Some models only System requirementsMedia specifications Embedded Web server specifications some models onlyUnderstand supported sizes Cards Media sizeEnvelopes Main tray Photo mediaTray Type Weight Capacity Understand supported media types and weightsOther media Main tray Set minimum margins Media Left Right Top Bottom MarginCopy specifications Print resolutionPrint specifications Guidelines for two-sided duplex printingFax specifications Photo dpi Very Fine dpi Standard dpiOperating environment Scan specificationsAcoustic emission specification Electrical requirementsRegulatory information FCC statement Vcci Class B compliance statement for users in JapanLED indicator statement Noise emission statement for GermanyRegulatory information 145 Appendix a Australia wired fax statement Regulatory information for wireless productsExposure to radio frequency radiation European Union regulatory notice Regulatory model numberDeclaration of conformity Declaration of ConformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Third-party licenses Third-party licenses HP Officejet 4500 DesktopSHA2 Zlib HP Officejet Expat OpenSSL Third-party licenses 161 Appendix a Third-party licenses 163 Zlib HP Officejet 4500 Wireless Expat Third-party licenses 167 Appendix a Third-party licenses 169 SHA2 Third-party licenses 171 Supplies HP supplies and accessoriesOrder printing supplies online Supported ink cartridgesHP media Additional fax setup Set up faxing parallel phone systemsChoose the correct fax setup for your home or office USAOther equipment or services sharing your fax line DSL PBXCase a Separate fax line no voice calls received To set up the device with a separate fax lineDistinct Voice Computer Case B Set up the device with DSL To set up the device with DSLCase D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring service Case E Shared voice/fax lineTo set up the device with a shared voice/fax line Case F Shared voice/fax line with voice mailTo set up the device with voice mail Set up the device with a computer dial-up modem To set up the device with a computer dial-up modemSet up the device with a computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modemExample of a parallel splitter Case H Shared voice/fax line with computer modemShared voice/fax with computer dial-up modem Back view of the productPage Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Answering machine Example of a parallel splitter Page Appendix C Obtain a DSL/ADSL filter from your DSL/ADSL provider Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the device control panelChange advanced network settings Network setup some models onlyChange basic network settings View and print network settingsTo Change IP settings To View IP settingsSet link speed Device control panel Understand 802.11 wireless network settingsCommunication mode Network name SsidSecurity settings Data encryptionTo set up wireless communication using the installer Mac OS MethodReset wireless settings To turn off wireless communicationTo print a wireless test Change the connection methodGuidelines for reducing interference on a wireless network Uninstall and reinstall the softwareGuidelines for ensuring wireless network security To add hardware addresses to a WAPTo uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Toolbox Windows Use the HP Solution Center WindowsDevice management tools HP Utility Mac OSTo open the embedded Web server Embedded Web server some models onlyOpen the HP Utility To open the HP UtilityPage Device Disconnected Errors WindowsFax Memory Full Ink AlertCartridge Problem Solution 1 Install the ink cartridges correctlyPage Cartridge cradle cannot move Paper MismatchPaper Jam Printer Offline General printer errorPrinter is out of paper Printer PausedAlign cartridge Symbols/Numerics IndexPage Page OCR Page Twain Page 222 Page Podręcznik użytkownika