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HP 4500 - G510a manual

Models: 4500 - G510a

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Index

test setup 196 troubleshoot 100

voice mail, set up (parallel phone systems) 181 wall jack test, failed 102

Fax B&W function indicator 13 Fax Color function indicator 13 Fax to Mac

activate 50 modify 50

Fax to PC activate 50 modify 50

Firewall configure 119

firewalls, troubleshoot 76 FoIP 55

forwarding faxes 47

G

glass, scanner clean 21

load originals 18 locating 10

grainy or white bands on copies, troubleshoot 96

graphics incompletely filled on

copies 96

look different from original scan 99

handle 62 locating 11 order online 172 part names 62 replace 62 supported 133, 172 test 125

tips 60 warranty 131 yields 133

ink levels, check 61 installation

troubleshoot 122 Internet Protocol

fax, using 55 IP address

checking for device 122 IP settings 198

ISDN line, set up with fax parallel phone systems 179

J

jams

clear 127

media to avoid 17 paper 127, 128

junk fax mode 48

K

keypad, device control panel locating 12

M

Mac OS

custom-sized paper 32 Print borderless 33 Print photos 30

print settings 26 two-sided 34

Mac OS X

HP Utility 206 uninstall software 205 wireless communication

setup 201 main tray

media supported 138 maintenance

align ink cartridges 66 check ink levels 61 clean ink cartridges 68 replace ink cartridges 62

manual faxing receive 44 send 40, 41

margins

setting, specifications 138 media

ADF capacity 19 clear jams 127 HP, order 173 load tray 19

print on custom-sized 31 selecting 17

skewed pages 93

H

hardware, fax setup test 101 header, fax 52

Help button 12 Hewlett-Packard Company

notices 3

HP Solution Center 206 HP Utility (Mac OS X)

opening 206 humidity specifications 141

I

ink cartridge door, locating 11 ink cartridge latch, locating 11 ink cartridges

align 66

check ink levels 61 clean 68

clean contacts 90

clean ink nozzle area 91

L

language, printer 133 left navigation button 12 light images, troubleshoot

copies 95 scans 100

lights, control panel 12 line condition test, fax 105 lines

copies, troubleshoot 95 scans, troubleshoot 99, 100

link speed, setting 198 load

tray 20

load media 20 log, fax

print 57

specifications 135 supported sizes 135 troubleshoot feeding 93 types and weights

supported 137 memory

deleting faxes 46 reprint faxes 46 save faxes 45

missing or incorrect information, troubleshoot 77

model number 125 modem

shared with fax (parallel phone systems) 182

shared with fax and answering machine (parallel phone systems) 189

217

Image 221

HP 4500 - G510a manual

Contents

Officejet Page HP Officejet 4500 G510 All-in- One series Accessibility Safety informationCopyright information Hewlett-Packard Company noticesContents Fax ScanCopy Work with ink cartridges Solve a problemFax test failed Technical information HP supplies and accessories Device management tools Additional fax setupNetwork setup some models only Errors Windows Get started AccessibilityVisual MobilityFront view Eco-TipsUnderstand the device parts Back view Printing supplies areaLabel Name and Description Use the product control panelOverview of buttons and lights To select a different mode Change product settingsSelect the mode Change product settings To change settings for a modeError messages Types of messagesFinding the device model number Critical error messagesSelect print media Recommended papers for printing and copyingHP Photo Value Packs Recommended papers for photo printingHP Everyday Photo Paper Tips for selecting and using mediaHP Advanced Photo Paper To load an original on the scanner glass Load an original on the scanner glassLoad an original in the automatic document feeder ADF To load an original in the document feeder tray Load mediaTo load media Maintain the device Clean the scanner glassTo clean the scanner glass To clean the rollers or separator pad Clean the exteriorClean the automatic document feeder ADF Some models only Maintain the device Turn off the device Print documents Windows PrintPrint documents Print brochures Windows Print brochuresPrint documents Mac OS Print brochures Mac OS Print on envelopesPrint on envelopes Windows Quality Normal or BestPrint a Web page Windows Print a WebPrint on envelopes Mac OS Print photos on photo paper Windows Print photosPrint a Web page Mac OS Quality Best or Maximum dpi Print photos on photo paper Mac OSPrint on special or custom-sized paper Windows Print on special and custom-sized paperPrint borderless documents Set up custom sizes Mac OSPrint on special or custom-sized paper Mac OS Choose Manage Custom Sizes in the Paper Size pop-up menuPrint borderless documents Mac OS Print borderless documents WindowsPerform two-sided printing Mac OS Two-sided printing duplexingPerform two-sided printing Windows Scan an original ScanScan an original from the product control panel To scan from the product control panelChapter Copy Change copy settingsCopy documents To copy documentsTo save the current settings as defaults for future jobs To change copy settings for a single jobSend a basic fax FaxSend a fax To send a fax manually from an extension phone Send a fax manually from a phoneTo send a basic fax from the device control panel Send a fax using monitor dialing Schedule a fax to send later Send a fax from memoryTo send a fax from memory To schedule a fax from the device control panelTo cancel a scheduled fax Send a fax in Error Correction ModeTo send a fax to multiple recipients using group speed dial Send a fax to multiple recipientsReceive a fax manually To change the ECM setting from the control panelReceive a fax To receive a fax manually Set up backup faxOn Error Only Off Reprint received faxes from memory To set backup fax from the device control panelPoll to receive a fax To reprint faxes in memory from the device control panelTo forward faxes from the device control panel Forward faxes to another numberSet the paper size for received faxes To set automatic reduction from the device control panel Set automatic reduction for incoming faxesBlock junk fax numbers To manually enter a number to block Add numbers to the junk fax listTo remove numbers from the list of junk fax numbers If you are done, press No Print a Junk Fax ReportReceive faxes to your computer Fax to PC and Fax to Mac Change fax settings Set the answer mode Auto answer Configure the fax headerSet the number of rings before answering To set or change the fax headerChange the answer ring pattern for distinctive ring Set the fax error correction modeSet the fax speed Set the dial typeSet the redial options To set the fax sound volume via the device control panel Set the fax sound volumeFax speed setting Fast Medium Slow Fax over Internet Protocol FoIPPrint fax confirmation reports To enable fax confirmationUse reports Print and view the fax log Print fax error reportsPrint the details of the last fax transaction Clear the fax logPrint a Caller ID History Report Information about ink cartridges Work with ink cartridgesRelated topics Check the estimated ink levelsReplace the ink cartridges Handle the ink cartridgesTo replace the ink cartridges Chapter Replace the ink cartridges Advanced ink cartridge maintainance Store printing suppliesAlign the ink cartridges To align the cartridges from the product control panelAdvanced ink cartridge maintainance Click Align the ink cartridges Mac OS Clean the ink cartridgesTo align the ink cartridges from the HP software To clean the ink cartridges from the HP software To clean the ink cartridges from the product control panelHP support Solve a problemIf you have a problem, follow these steps Before you call Obtain electronic supportHP support by phone Telephone support numbers Phone support period$UJHQWLQD $XVWUDOLD After the phone support period General troubleshooting tips and resourcesTroubleshooting topics Error message appears on control-panel display Solve printing problemsDevice shuts down unexpectedly Alignment failsBlank or partial page printed Device takes a long time to printSomething on the page is missing or incorrect Placement of the text or graphics is wrongSolution 2 Check the paper Solution 1 Use genuine HP cartridgesPoor print quality and unexpected printouts Device prints half a page, then ejects the paperSolution 4 Check the print settings Solution 3 Wait a short period of time if possibleCheck the Print in Grayscale setting Check the print quality settingsMac OS Example Ink Level Black is low replace. Tri-color is OK Print Quality Diagnostic ReportRagged or irregularly streaked or faded bars Bar colors are not uniform Regular white streaks in the barsExamples of bad large-font text Chapter Lines are jagged Solve a problem Self-Test Report To evaluate the DiagnosticExample of bad black bar The black bar is ragged at one end Solution 8 Align the ink cartridges Solution 7 Clean the ink cartridgesBlack Text Alignment pattern Lines are jaggedSolution 9 Replace the problem ink cartridge Clean the ink cartridge contactsSolution 10 Service the product To clean the ink cartridge contactsClean the area around the ink nozzles Media is not supported for the printer or tray Solve paper-feed problemsTo clean the area around the ink nozzles Media is not coming out correctly Media is not picked up from a trayPages are skewing Multiple pages are being picked upCopies are blank Solve copy problemsNo copy came out Size is reduced Documents are missing or fadedCopy quality is poor Copy defects are apparentPaper mismatch Solve scan problemsCheck the software Scanner did nothingScan takes too long Check the originals Part of the document did not scan or text is missingText cannot be edited Scanned image quality is poor Error messages appearScan defects are apparent Solve fax problemsTake steps to improve the scan quality Blank pagesFax test failed Fax Hardware Test failed SolutionChapter Back view of the device Phone Cord Connected to Correct Port on Fax test failedDial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off Hook Device is having problems sending and receiving faxesSolve fax problems 107 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Chapter Phone cord that came with my device is not long enough Device cannot send faxes, but can receive faxes SolutionFax tones are recorded on my answering machine Solution Computer cannot receive faxes Fax to PC and Fax to Mac To extend your phone cordColor faxes do not print General network troubleshooting Solve wired Ethernet network problems some models onlyAdvanced wireless troubleshooting Solve wireless problems some models onlyBasic wireless troubleshooting To check a wireless connection Network Status Make sure that the HP device is connected to your networkMake sure the HP device is on the network Make sure the HP device is online and ready Check to see if you can access the embedded Web server EWSTo access the EWS Mac OS Add hardware addresses to a wireless access point WAP Configure your firewall to work with HP devicesIncoming UDP ports 137, 138, 161 Advanced firewall informationPorts are used for the following functions Printing TCP port Photo card uploadEmbedded Web server cannot be opened Solve device management problemsHardware installation suggestions Troubleshoot installation issuesEWS is only available in English Check the device IP addressVerify installation preliminaries Software installation suggestionsCheck the computer system Check the device to ensure the followingPrinter Status Report Understand the Printer Status Report and Self-Test ReportSelf-Test Report Network Configuration Understand the network configuration page some models onlyTo clear a paper jam from the rear door Clear jamsClear paper jams Avoid paper jams Clear jams 129 Technical information Warranty informationHP product Duration of limited warranty Hewlett-Packard limited warranty statementInk cartridge warranty information Physical specifications Device specificationsProduct features and capacities Processor and memory specificationsSystem requirements Network protocol specifications Some models onlyUnderstand supported sizes Embedded Web server specifications some models onlyMedia specifications Envelopes Main tray Media sizeCards Photo mediaOther media Main tray Understand supported media types and weightsTray Type Weight Capacity Media Left Right Top Bottom Margin Set minimum marginsPrint specifications Print resolutionCopy specifications Guidelines for two-sided duplex printingPhoto dpi Very Fine dpi Standard dpi Fax specificationsAcoustic emission specification Scan specificationsOperating environment Electrical requirementsRegulatory information Vcci Class B compliance statement for users in Japan FCC statementNoise emission statement for Germany LED indicator statementRegulatory information 145 Appendix a Regulatory information for wireless products Australia wired fax statementExposure to radio frequency radiation Regulatory model number European Union regulatory noticeDeclaration of Conformity Declaration of conformityEnvironmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Third-party licenses HP Officejet 4500 Desktop Third-party licensesSHA2 Zlib HP Officejet Expat OpenSSL Third-party licenses 161 Appendix a Third-party licenses 163 Zlib HP Officejet 4500 Wireless Expat Third-party licenses 167 Appendix a Third-party licenses 169 SHA2 Third-party licenses 171 Order printing supplies online HP supplies and accessoriesSupplies Supported ink cartridgesHP media Set up faxing parallel phone systems Additional fax setupUSA Choose the correct fax setup for your home or officeDSL PBX Other equipment or services sharing your fax lineDistinct Voice Computer To set up the device with a separate fax lineCase a Separate fax line no voice calls received To set up the device with DSL Case B Set up the device with DSLCase D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the device with a distinctive ring serviceCase F Shared voice/fax line with voice mail To set up the device with a shared voice/fax lineTo set up the device with voice mail To set up the device with a computer dial-up modem Set up the device with a computer dial-up modemTo set up the device with a computer DSL/ADSL modem Set up the device with a computer DSL/ADSL modemShared voice/fax with computer dial-up modem Case H Shared voice/fax line with computer modemExample of a parallel splitter Back view of the productPage Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Answering machine Example of a parallel splitter Page Appendix C Obtain a DSL/ADSL filter from your DSL/ADSL provider Example of a parallel splitter Serial-type fax setup To test fax setup via the device control panel Test fax setupChange basic network settings Network setup some models onlyChange advanced network settings View and print network settingsSet link speed To View IP settingsTo Change IP settings Communication mode Understand 802.11 wireless network settingsDevice control panel Network name SsidData encryption Security settingsMethod To set up wireless communication using the installer Mac OSTo print a wireless test To turn off wireless communicationReset wireless settings Change the connection methodGuidelines for ensuring wireless network security Uninstall and reinstall the softwareGuidelines for reducing interference on a wireless network To add hardware addresses to a WAPTo uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Device management tools Use the HP Solution Center WindowsToolbox Windows HP Utility Mac OSOpen the HP Utility Embedded Web server some models onlyTo open the embedded Web server To open the HP UtilityPage Fax Memory Full Errors WindowsDevice Disconnected Ink AlertSolution 1 Install the ink cartridges correctly Cartridge ProblemPage Paper Jam Paper MismatchCartridge cradle cannot move Printer is out of paper General printer errorPrinter Offline Printer PausedAlign cartridge Index Symbols/NumericsPage Page OCR Page Twain Page 222 Page Podręcznik użytkownika