Maintain the device | HP 4500 - G510a specification

4.Use the damp cloth to wipe any residue off the rollers or separator pad.

NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.

5.Close the cover of the automatic document feeder.

To clean the plastic strip inside the automatic document feeder

1.Turn off the device and unplug the power cord.

NOTE: Depending how long the device is unplugged, the date and time might be erased. You might need to reset the date and time later, when you plug the power cord back in.

2.Lift the cover of the automatic document feeder until it stops, and then gently pry the cover to release the catch.

3.Continue lifting the automatic document feeder cover to the vertical position.

Maintain the device

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HP 4500 - G510a manual Maintain the device

Contents

Officejet Page HP Officejet 4500 G510 All-in- One series Hewlett-Packard Company notices Safety informationAccessibility Copyright information Contents Scan CopyFax Work with ink cartridges Solve a problem Fax test failed Technical information HP supplies and accessories Additional fax setup Network setup some models onlyDevice management tools Errors Windows Mobility AccessibilityGet started Visual Eco-Tips Understand the device partsFront view Back view Printing supplies area Use the product control panel Overview of buttons and lightsLabel Name and Description Change product settings Select the modeTo select a different mode Types of messages To change settings for a modeChange product settings Error messages Recommended papers for printing and copying Critical error messagesFinding the device model number Select print media HP Photo Value Packs Recommended papers for photo printing Tips for selecting and using media HP Advanced Photo PaperHP Everyday Photo Paper Load an original on the scanner glass Load an original in the automatic document feeder ADFTo load an original on the scanner glass To load an original in the document feeder tray Load media To load media Clean the scanner glass To clean the scanner glassMaintain the device Clean the exterior Clean the automatic document feeder ADF Some models onlyTo clean the rollers or separator pad Maintain the device Turn off the device Print Print documentsPrint documents Windows Print brochures Print documents Mac OSPrint brochures Windows Quality Normal or Best Print on envelopesPrint brochures Mac OS Print on envelopes Windows Print a Web Print on envelopes Mac OSPrint a Web page Windows Print photos Print a Web page Mac OSPrint photos on photo paper Windows Quality Best or Maximum dpi Print photos on photo paper Mac OS Print on special or custom-sized paper Windows Print on special and custom-sized paper Choose Manage Custom Sizes in the Paper Size pop-up menu Set up custom sizes Mac OSPrint borderless documents Print on special or custom-sized paper Mac OS Print borderless documents Mac OS Print borderless documents Windows Two-sided printing duplexing Perform two-sided printing WindowsPerform two-sided printing Mac OS To scan from the product control panel ScanScan an original Scan an original from the product control panel Chapter To copy documents Change copy settingsCopy Copy documents To save the current settings as defaults for future jobs To change copy settings for a single job Fax Send a faxSend a basic fax Send a fax manually from a phone To send a basic fax from the device control panelTo send a fax manually from an extension phone Send a fax using monitor dialing To schedule a fax from the device control panel Send a fax from memorySchedule a fax to send later To send a fax from memory Send a fax to multiple recipients Send a fax in Error Correction ModeTo cancel a scheduled fax To send a fax to multiple recipients using group speed dial To change the ECM setting from the control panel Receive a faxReceive a fax manually Set up backup fax On Error Only OffTo receive a fax manually To reprint faxes in memory from the device control panel To set backup fax from the device control panelReprint received faxes from memory Poll to receive a fax Forward faxes to another number Set the paper size for received faxesTo forward faxes from the device control panel Set automatic reduction for incoming faxes Block junk fax numbersTo set automatic reduction from the device control panel If you are done, press No Print a Junk Fax Report Add numbers to the junk fax listTo manually enter a number to block To remove numbers from the list of junk fax numbers Receive faxes to your computer Fax to PC and Fax to Mac Change fax settings To set or change the fax header Configure the fax headerSet the answer mode Auto answer Set the number of rings before answering Change the answer ring pattern for distinctive ring Set the fax error correction mode Set the dial type Set the redial optionsSet the fax speed Fax over Internet Protocol FoIP Set the fax sound volumeTo set the fax sound volume via the device control panel Fax speed setting Fast Medium Slow To enable fax confirmation Use reportsPrint fax confirmation reports Print and view the fax log Print fax error reports Print the details of the last fax transaction Clear the fax log Print a Caller ID History Report Information about ink cartridges Work with ink cartridges Related topics Check the estimated ink levels Replace the ink cartridges Handle the ink cartridges To replace the ink cartridges Chapter Replace the ink cartridges To align the cartridges from the product control panel Store printing suppliesAdvanced ink cartridge maintainance Align the ink cartridges Advanced ink cartridge maintainance Clean the ink cartridges To align the ink cartridges from the HP softwareClick Align the ink cartridges Mac OS To clean the ink cartridges from the HP software To clean the ink cartridges from the product control panel Solve a problem If you have a problem, follow these stepsHP support Obtain electronic support HP support by phoneBefore you call Telephone support numbers Phone support period $UJHQWLQD $XVWUDOLD General troubleshooting tips and resources Troubleshooting topicsAfter the phone support period Alignment fails Solve printing problemsError message appears on control-panel display Device shuts down unexpectedly Blank or partial page printed Device takes a long time to print Something on the page is missing or incorrect Placement of the text or graphics is wrong Device prints half a page, then ejects the paper Solution 1 Use genuine HP cartridgesSolution 2 Check the paper Poor print quality and unexpected printouts Solution 4 Check the print settings Solution 3 Wait a short period of time if possible Check the Print in Grayscale setting Check the print quality settings Mac OS Example Ink Level Black is low replace. Tri-color is OK Print Quality Diagnostic Report Ragged or irregularly streaked or faded bars Bar colors are not uniform Regular white streaks in the bars Examples of bad large-font text Chapter Lines are jagged Solve a problem Self-Test Report To evaluate the Diagnostic Example of bad black bar The black bar is ragged at one end Alignment pattern Lines are jagged Solution 7 Clean the ink cartridgesSolution 8 Align the ink cartridges Black Text To clean the ink cartridge contacts Clean the ink cartridge contactsSolution 9 Replace the problem ink cartridge Solution 10 Service the product Clean the area around the ink nozzles Solve paper-feed problems To clean the area around the ink nozzlesMedia is not supported for the printer or tray Multiple pages are being picked up Media is not picked up from a trayMedia is not coming out correctly Pages are skewing Solve copy problems No copy came outCopies are blank Copy defects are apparent Documents are missing or fadedSize is reduced Copy quality is poor Paper mismatch Solve scan problems Scanner did nothing Scan takes too longCheck the software Part of the document did not scan or text is missing Text cannot be editedCheck the originals Scanned image quality is poor Error messages appear Blank pages Solve fax problemsScan defects are apparent Take steps to improve the scan quality Fax test failed Fax Hardware Test failed Solution Chapter Back view of the device Phone Cord Connected to Correct Port on Fax test failed Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off Hook Device is having problems sending and receiving faxes Solve fax problems 107 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Chapter Device cannot send faxes, but can receive faxes Solution Fax tones are recorded on my answering machine SolutionPhone cord that came with my device is not long enough To extend your phone cord Color faxes do not printComputer cannot receive faxes Fax to PC and Fax to Mac General network troubleshooting Solve wired Ethernet network problems some models only Solve wireless problems some models only Basic wireless troubleshootingAdvanced wireless troubleshooting To check a wireless connection Make sure that the HP device is connected to your network Make sure the HP device is on the networkNetwork Status Check to see if you can access the embedded Web server EWS To access the EWSMake sure the HP device is online and ready Mac OS Add hardware addresses to a wireless access point WAP Configure your firewall to work with HP devices TCP port Photo card upload Advanced firewall informationIncoming UDP ports 137, 138, 161 Ports are used for the following functions Printing Embedded Web server cannot be opened Solve device management problems Check the device IP address Troubleshoot installation issuesHardware installation suggestions EWS is only available in English Check the device to ensure the following Software installation suggestionsVerify installation preliminaries Check the computer system Printer Status Report Understand the Printer Status Report and Self-Test Report Self-Test Report Network Configuration Understand the network configuration page some models only Clear jams Clear paper jamsTo clear a paper jam from the rear door Avoid paper jams Clear jams 129 Technical information Warranty information HP product Duration of limited warranty Hewlett-Packard limited warranty statement Ink cartridge warranty information Processor and memory specifications Device specificationsPhysical specifications Product features and capacities System requirements Network protocol specifications Some models only Embedded Web server specifications some models only Media specificationsUnderstand supported sizes Photo media Media sizeEnvelopes Main tray Cards Understand supported media types and weights Tray Type Weight CapacityOther media Main tray Media Left Right Top Bottom Margin Set minimum margins Guidelines for two-sided duplex printing Print resolutionPrint specifications Copy specifications Photo dpi Very Fine dpi Standard dpi Fax specifications Electrical requirements Scan specificationsAcoustic emission specification Operating environment Regulatory information Vcci Class B compliance statement for users in Japan FCC statement Noise emission statement for Germany LED indicator statement Regulatory information 145 Appendix a Regulatory information for wireless products Australia wired fax statement Exposure to radio frequency radiation Regulatory model number European Union regulatory notice Declaration of Conformity Declaration of conformity Environmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Third-party licenses HP Officejet 4500 Desktop Third-party licenses SHA2 Zlib HP Officejet Expat OpenSSL Third-party licenses 161 Appendix a Third-party licenses 163 Zlib HP Officejet 4500 Wireless Expat Third-party licenses 167 Appendix a Third-party licenses 169 SHA2 Third-party licenses 171 Supported ink cartridges HP supplies and accessoriesOrder printing supplies online Supplies HP media Set up faxing parallel phone systems Additional fax setup USA Choose the correct fax setup for your home or office DSL PBX Other equipment or services sharing your fax line To set up the device with a separate fax line Case a Separate fax line no voice calls receivedDistinct Voice Computer To set up the device with DSL Case B Set up the device with DSL Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the device with a distinctive ring service Case F Shared voice/fax line with voice mail To set up the device with a shared voice/fax line To set up the device with voice mail To set up the device with a computer dial-up modem Set up the device with a computer dial-up modem To set up the device with a computer DSL/ADSL modem Set up the device with a computer DSL/ADSL modem Back view of the product Case H Shared voice/fax line with computer modemShared voice/fax with computer dial-up modem Example of a parallel splitterPage Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Answering machine Example of a parallel splitter Page Appendix C Obtain a DSL/ADSL filter from your DSL/ADSL provider Example of a parallel splitter Serial-type fax setup To test fax setup via the device control panel Test fax setup View and print network settings Network setup some models onlyChange basic network settings Change advanced network settings To View IP settings To Change IP settingsSet link speed Network name Ssid Understand 802.11 wireless network settingsCommunication mode Device control panel Data encryption Security settings Method To set up wireless communication using the installer Mac OS Change the connection method To turn off wireless communicationTo print a wireless test Reset wireless settings To add hardware addresses to a WAP Uninstall and reinstall the softwareGuidelines for ensuring wireless network security Guidelines for reducing interference on a wireless network To uninstall from a Windows computer, method To uninstall from a Macintosh computer, method HP Utility Mac OS Use the HP Solution Center WindowsDevice management tools Toolbox Windows To open the HP Utility Embedded Web server some models onlyOpen the HP Utility To open the embedded Web serverPage Ink Alert Errors WindowsFax Memory Full Device Disconnected Solution 1 Install the ink cartridges correctly Cartridge ProblemPage Paper Mismatch Cartridge cradle cannot movePaper Jam Printer Paused General printer errorPrinter is out of paper Printer Offline Align cartridge Index Symbols/NumericsPage Page OCR Page Twain Page 222 Page Podręcznik użytkownika