Appendix C | HP 4500 - G510a instruction

Appendix C

Shared voice/fax line with computer DSL/ADSL modem and answering machine

1

2

3

4

5

6

7

8

Telephone wall jack

Parallel splitter

DSL/ADSL filter

Phone cord provided with the device connected to the 1-LINE port on the back of the device

You might need to connect the supplied phone cord to the adapter provided for your country/region.

DSL/ADSL modem

Computer

Answering machine

Telephone (optional)

NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.

192 Additional fax setup

Image 196

HP 4500 - G510a manual Appendix C

Contents

Officejet Page HP Officejet 4500 G510 All-in- One series Safety information AccessibilityCopyright information Hewlett-Packard Company notices Contents Copy ScanFax Solve a problem Work with ink cartridges Fax test failed Technical information HP supplies and accessories Network setup some models only Additional fax setupDevice management tools Errors Windows Accessibility Get startedVisual Mobility Understand the device parts Eco-TipsFront view Printing supplies area Back view Overview of buttons and lights Use the product control panelLabel Name and Description Select the mode Change product settingsTo select a different mode To change settings for a mode Change product settingsError messages Types of messages Critical error messages Finding the device model numberSelect print media Recommended papers for printing and copying Recommended papers for photo printing HP Photo Value Packs HP Advanced Photo Paper Tips for selecting and using mediaHP Everyday Photo Paper Load an original in the automatic document feeder ADF Load an original on the scanner glassTo load an original on the scanner glass Load media To load an original in the document feeder tray To load media To clean the scanner glass Clean the scanner glassMaintain the device Clean the automatic document feeder ADF Some models only Clean the exteriorTo clean the rollers or separator pad Maintain the device Turn off the device Print documents PrintPrint documents Windows Print documents Mac OS Print brochuresPrint brochures Windows Print on envelopes Print brochures Mac OSPrint on envelopes Windows Quality Normal or Best Print on envelopes Mac OS Print a WebPrint a Web page Windows Print a Web page Mac OS Print photosPrint photos on photo paper Windows Print photos on photo paper Mac OS Quality Best or Maximum dpi Print on special and custom-sized paper Print on special or custom-sized paper Windows Set up custom sizes Mac OS Print borderless documentsPrint on special or custom-sized paper Mac OS Choose Manage Custom Sizes in the Paper Size pop-up menu Print borderless documents Windows Print borderless documents Mac OS Perform two-sided printing Windows Two-sided printing duplexingPerform two-sided printing Mac OS Scan Scan an originalScan an original from the product control panel To scan from the product control panel Chapter Change copy settings CopyCopy documents To copy documents To change copy settings for a single job To save the current settings as defaults for future jobs Send a fax FaxSend a basic fax To send a basic fax from the device control panel Send a fax manually from a phoneTo send a fax manually from an extension phone Send a fax using monitor dialing Send a fax from memory Schedule a fax to send laterTo send a fax from memory To schedule a fax from the device control panel Send a fax in Error Correction Mode To cancel a scheduled faxTo send a fax to multiple recipients using group speed dial Send a fax to multiple recipients Receive a fax To change the ECM setting from the control panelReceive a fax manually On Error Only Off Set up backup faxTo receive a fax manually To set backup fax from the device control panel Reprint received faxes from memoryPoll to receive a fax To reprint faxes in memory from the device control panel Set the paper size for received faxes Forward faxes to another numberTo forward faxes from the device control panel Block junk fax numbers Set automatic reduction for incoming faxesTo set automatic reduction from the device control panel Add numbers to the junk fax list To manually enter a number to blockTo remove numbers from the list of junk fax numbers If you are done, press No Print a Junk Fax Report Receive faxes to your computer Fax to PC and Fax to Mac Change fax settings Configure the fax header Set the answer mode Auto answerSet the number of rings before answering To set or change the fax header Set the fax error correction mode Change the answer ring pattern for distinctive ring Set the redial options Set the dial typeSet the fax speed Set the fax sound volume To set the fax sound volume via the device control panelFax speed setting Fast Medium Slow Fax over Internet Protocol FoIP Use reports To enable fax confirmationPrint fax confirmation reports Print fax error reports Print and view the fax log Clear the fax log Print the details of the last fax transaction Print a Caller ID History Report Work with ink cartridges Information about ink cartridges Check the estimated ink levels Related topics Handle the ink cartridges Replace the ink cartridges To replace the ink cartridges Chapter Replace the ink cartridges Store printing supplies Advanced ink cartridge maintainanceAlign the ink cartridges To align the cartridges from the product control panel Advanced ink cartridge maintainance To align the ink cartridges from the HP software Clean the ink cartridgesClick Align the ink cartridges Mac OS To clean the ink cartridges from the product control panel To clean the ink cartridges from the HP software If you have a problem, follow these steps Solve a problemHP support HP support by phone Obtain electronic supportBefore you call Phone support period Telephone support numbers $UJHQWLQD $XVWUDOLD Troubleshooting topics General troubleshooting tips and resourcesAfter the phone support period Solve printing problems Error message appears on control-panel displayDevice shuts down unexpectedly Alignment fails Device takes a long time to print Blank or partial page printed Placement of the text or graphics is wrong Something on the page is missing or incorrect Solution 1 Use genuine HP cartridges Solution 2 Check the paperPoor print quality and unexpected printouts Device prints half a page, then ejects the paper Solution 3 Wait a short period of time if possible Solution 4 Check the print settings Check the print quality settings Check the Print in Grayscale setting Mac OS Print Quality Diagnostic Report Example Ink Level Black is low replace. Tri-color is OK Ragged or irregularly streaked or faded bars Regular white streaks in the bars Bar colors are not uniform Examples of bad large-font text Chapter Lines are jagged Solve a problem To evaluate the Diagnostic Self-Test Report Example of bad black bar The black bar is ragged at one end Solution 7 Clean the ink cartridges Solution 8 Align the ink cartridgesBlack Text Alignment pattern Lines are jagged Clean the ink cartridge contacts Solution 9 Replace the problem ink cartridgeSolution 10 Service the product To clean the ink cartridge contacts Clean the area around the ink nozzles To clean the area around the ink nozzles Solve paper-feed problemsMedia is not supported for the printer or tray Media is not picked up from a tray Media is not coming out correctlyPages are skewing Multiple pages are being picked up No copy came out Solve copy problemsCopies are blank Documents are missing or faded Size is reducedCopy quality is poor Copy defects are apparent Solve scan problems Paper mismatch Scan takes too long Scanner did nothingCheck the software Text cannot be edited Part of the document did not scan or text is missingCheck the originals Error messages appear Scanned image quality is poor Solve fax problems Scan defects are apparentTake steps to improve the scan quality Blank pages Fax Hardware Test failed Solution Fax test failed Chapter Phone Cord Connected to Correct Port on Fax test failed Back view of the device Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Device is having problems sending and receiving faxes Display always shows Phone Off Hook Solve fax problems 107 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes Solution Chapter Fax tones are recorded on my answering machine Solution Device cannot send faxes, but can receive faxes SolutionPhone cord that came with my device is not long enough Color faxes do not print To extend your phone cordComputer cannot receive faxes Fax to PC and Fax to Mac Solve wired Ethernet network problems some models only General network troubleshooting Basic wireless troubleshooting Solve wireless problems some models onlyAdvanced wireless troubleshooting To check a wireless connection Make sure the HP device is on the network Make sure that the HP device is connected to your networkNetwork Status To access the EWS Check to see if you can access the embedded Web server EWSMake sure the HP device is online and ready Mac OS Configure your firewall to work with HP devices Add hardware addresses to a wireless access point WAP Advanced firewall information Incoming UDP ports 137, 138, 161Ports are used for the following functions Printing TCP port Photo card upload Solve device management problems Embedded Web server cannot be opened Troubleshoot installation issues Hardware installation suggestionsEWS is only available in English Check the device IP address Software installation suggestions Verify installation preliminariesCheck the computer system Check the device to ensure the following Understand the Printer Status Report and Self-Test Report Printer Status Report Self-Test Report Understand the network configuration page some models only Network Configuration Clear paper jams Clear jamsTo clear a paper jam from the rear door Avoid paper jams Clear jams 129 Warranty information Technical information Hewlett-Packard limited warranty statement HP product Duration of limited warranty Ink cartridge warranty information Device specifications Physical specificationsProduct features and capacities Processor and memory specifications Network protocol specifications Some models only System requirements Media specifications Embedded Web server specifications some models onlyUnderstand supported sizes Media size Envelopes Main trayCards Photo media Tray Type Weight Capacity Understand supported media types and weightsOther media Main tray Set minimum margins Media Left Right Top Bottom Margin Print resolution Print specificationsCopy specifications Guidelines for two-sided duplex printing Fax specifications Photo dpi Very Fine dpi Standard dpi Scan specifications Acoustic emission specificationOperating environment Electrical requirements Regulatory information FCC statement Vcci Class B compliance statement for users in Japan LED indicator statement Noise emission statement for Germany Regulatory information 145 Appendix a Australia wired fax statement Regulatory information for wireless products Exposure to radio frequency radiation European Union regulatory notice Regulatory model number Declaration of conformity Declaration of Conformity Environmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Third-party licenses Third-party licenses HP Officejet 4500 Desktop SHA2 Zlib HP Officejet Expat OpenSSL Third-party licenses 161 Appendix a Third-party licenses 163 Zlib HP Officejet 4500 Wireless Expat Third-party licenses 167 Appendix a Third-party licenses 169 SHA2 Third-party licenses 171 HP supplies and accessories Order printing supplies onlineSupplies Supported ink cartridges HP media Additional fax setup Set up faxing parallel phone systems Choose the correct fax setup for your home or office USA Other equipment or services sharing your fax line DSL PBX Case a Separate fax line no voice calls received To set up the device with a separate fax lineDistinct Voice Computer Case B Set up the device with DSL To set up the device with DSL Case D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring service Case E Shared voice/fax line To set up the device with a shared voice/fax line Case F Shared voice/fax line with voice mail To set up the device with voice mail Set up the device with a computer dial-up modem To set up the device with a computer dial-up modem Set up the device with a computer DSL/ADSL modem To set up the device with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modem Shared voice/fax with computer dial-up modemExample of a parallel splitter Back view of the productPage Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Answering machine Example of a parallel splitter Page Appendix C Obtain a DSL/ADSL filter from your DSL/ADSL provider Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the device control panel Network setup some models only Change basic network settingsChange advanced network settings View and print network settings To Change IP settings To View IP settingsSet link speed Understand 802.11 wireless network settings Communication modeDevice control panel Network name Ssid Security settings Data encryption To set up wireless communication using the installer Mac OS Method To turn off wireless communication To print a wireless testReset wireless settings Change the connection method Uninstall and reinstall the software Guidelines for ensuring wireless network securityGuidelines for reducing interference on a wireless network To add hardware addresses to a WAP To uninstall from a Windows computer, method To uninstall from a Macintosh computer, method Use the HP Solution Center Windows Device management toolsToolbox Windows HP Utility Mac OS Embedded Web server some models only Open the HP UtilityTo open the embedded Web server To open the HP UtilityPage Errors Windows Fax Memory FullDevice Disconnected Ink Alert Cartridge Problem Solution 1 Install the ink cartridges correctlyPage Cartridge cradle cannot move Paper MismatchPaper Jam General printer error Printer is out of paperPrinter Offline Printer Paused Align cartridge Symbols/Numerics IndexPage Page OCR Page Twain Page 222 Page Podręcznik użytkownika