Table 10-3Solving Diskette Problems (continued)

Diskette drive cannot write to a diskette.

Cause

Solution

 

 

 

Not enough space is left on the diskette.

1.

Use another diskette.

 

2.

Delete unneeded files from diskette.

 

 

Diskette is damaged.

Replace the damaged disk.

 

 

 

Cannot format diskette.

 

 

 

 

Cause

Solution

 

 

Invalid media reported.

When formatting a disk in MS-DOS, you may need to specify

 

diskette capacity. For example, to format a 1.44-MB diskette,

 

type the following command at the MS-DOS prompt:

 

FORMAT A: /F:1440

 

 

Disk may be write-protected.

Open the locking device on the diskette.

 

 

Legacy diskette writes are disabled in Computer Setup.

Enter Computer Setup and enable Legacy Diskette Write in

 

Storage > Storage Options.

 

 

 

A problem has occurred with a disk transaction.

 

 

 

 

Cause

Solution

 

 

The directory structure is bad, or there is a problem with a

In Microsoft Windows XP, right-click Start, click Explore,

file.

and select a drive. Select File > Properties > Tools. Under

 

Error-checking, click Check Now.

 

In Microsoft Windows 7, right-click Start, click Explore, and

 

right-click on a drive. Select Properties then select the

 

Tools tab. Under Error-checking click Check Now.

 

 

 

Diskette drive cannot read a diskette.

 

 

 

 

Cause

Solution

 

 

You are using the wrong diskette type for the drive type.

Check the type of drive that you are using and use the

 

correct diskette type.

 

 

You are reading the wrong drive.

Check the drive letter in the path statement.

 

 

Diskette is damaged.

Replace the diskette with a new one.

 

 

 

258 Chapter 10 Troubleshooting Without Diagnostics