Table 10-12Solving Network Problems

Wake-on-LAN feature is not functioning.

Cause

Solution

 

 

S5 Maximum Power Saving feature is enabled.

Disable the S5 Maximum Power Saving option in Computer

 

Setup. Select Power > Hardware Power Management > S5

 

Maximum Power Saving.

 

 

S5 Wake on LAN is disabled.

: Enable the S5 Wake on LAN option in Computer Setup.

 

Select Advanced > Device Options > S5 Wake on LAN.

 

 

Wake-on-LAN is not enabled.

To enable Wake-on-LAN in Windows XP:

 

1.

Select Start > Control Panel.

 

2.

Double-clickNetwork Connections.

 

3.

Double-clickLocal Area Connection.

 

4.

Click Properties.

 

5.

Click Configure.

 

6.

Click the Power Management tab, then select the

 

 

check box to Allow this device to bring the computer

 

 

out of standby.

 

To enable Wake-on-LAN in Windows 7:

 

1.

Select Start > Control Panel.

 

2.

Under Network and Internet, select View network

 

 

status and tasks.

 

3.

Click Local Area Connection.

 

4.

Click the Properties button.

 

5.

Click the Configure button.

 

6.

Click the Power Management tab, then select the

 

 

check box to Allow this device to wake the computer.

 

 

 

Network driver does not detect network controller.

 

 

 

 

Cause

Solution

 

 

 

Network controller is disabled.

1.

Run Computer Setup and enable network controller.

 

2.

Enable the network controller in the operating system

 

 

via Device Manager.

 

 

Incorrect network driver.

Check the network controller documentation for the correct

 

driver or obtain the latest driver from the manufacturer’s Web

 

site.

 

 

 

 

278 Chapter 10 Troubleshooting Without Diagnostics