Table
Movie will not play in the DVD drive.
Cause | Solution |
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Damaged media. | Replace media. |
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Movie rating locked out by parental lock. | Use DVD software to remove parental lock. |
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Media installed upside down. | Reinstall media. |
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Cannot eject compact disc
Cause | Solution |
Disc not properly seated in the drive.
Turn off the computer and insert a thin metal rod into the emergency eject hole and push firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the disc.
Cause | Solution | |
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| |
Media has been inserted upside down. | ||
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The | Wait at least 30 seconds to let the | |
determine the type of media played, such as audio or video. | determine the type of media being played. If the disc still | |
| does not start, read the other solutions listed for this topic. | |
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| |
CD or DVD disc is dirty. | Clean CD or DVD with a CD cleaning kit, available from most | |
| computer stores. | |
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Windows does not detect the | 1. | Use Device Manager to remove or uninstall the device. |
| 2. | Restart the computer and let Windows detect the CD or |
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| DVD driver. |
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Recording or copying CDs is difficult or impossible. |
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Cause | Solution | |
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Wrong or poor quality media type. | 1. | Try using a slower speed when recording. |
| 2. | Verify that you are using the correct media for the drive. |
| 3. | Try a different brand of media. Quality varies widely |
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| between manufacturers. |
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USDT computer boots too slow after removing a
Cause | Solution |
The system is searching for the drive during boot because the drive cable is still attached to the system board.
Disconnect the drive cable from the system board.
284 Chapter 10 Troubleshooting Without Diagnostics