Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause

Solution

 

 

Memory is installed incorrectly or is bad.

CAUTION: To avoid damage to the DIMMs or the system

 

board, you must unplug the computer power cord before

 

attempting to reseat, install, or remove a DIMM module.

 

1.

Reseat DIMMs. Power on the system.

 

2.

Replace DIMMs one at a time to isolate the faulty

 

 

module.

 

 

NOTE: DIMM1 or XMM1 must always be installed. On

 

 

all computers expect the USDT, DIMM1 must be

 

 

installed before DIMM2, and DIMM3 must be installed

 

 

before DIMM4

 

3.

Replace third-party memory with HP memory.

 

4.

Replace the system board.

 

 

 

Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause

Solution

 

 

Graphics card is not seated properly or is bad, or system

For systems with a graphics card:

board is bad.

1.

Reseat the graphics card. Power on the system.

 

 

2.

Replace the graphics card.

 

3.

Replace the system board.

For systems with integrated graphics, replace the system board.

Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause

Solution

 

 

 

Bad option card.

1.

Check each option card by removing the cards one at

 

 

time (if multiple cards), then power on the system to see

 

 

if fault goes away.

 

2.

Once bad card is identified, remove and replace bad

 

 

option card.

 

3.

Replace the system board.

 

 

 

Solving Network Problems

Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling.

Solving Network Problems 277