“No Connection, Check Signal Cable” displays on screen.

Cause

Solution

Monitor video cable is disconnected.

Connect the video cable between the monitor and computer.

CAUTION: Ensure that the computer power is off while connecting the video cable.

“Out of Range” displays on screen.

Cause

Solution

Video resolution and refresh rate are set higher than what the monitor supports.

Restart the computer and enter Safe Mode. Change the settings to a supported setting then restart the computer so that the new settings take effect.

Vibrating or rattling noise coming from inside a CRT monitor when powered on.

Cause

Solution

Monitor degaussing coil has been activated.

None. It is normal for the degaussing coil to be activated when the monitor is powered on.

Clicking noise coming from inside a CRT monitor.

Cause

Solution

Electronic relays have been activated inside the monitor.

None. It is normal for some monitors to make a clicking noise when turned on and off, when going in and out of standby mode, and when changing resolutions.

High pitched noise coming from inside a flat panel monitor.

Cause

Solution

 

 

Brightness and/or contrast settings are too high.

Lower brightness and/or contrast settings.

 

 

268 Chapter 10 Troubleshooting Without Diagnostics