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HP A6584A, A1354A, A1353A, A1356A, J4373A, J4370A, J4367A manual Updating the firmware overview

Models: A6584A

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Updating the firmware

Updating the firmware overview

To update the management module firmware from an application, download the HP UPS Management Upgrade Utility on the HP website (http://www.hp.com/go/rackandpower), and follow the attached instructions.

If the firmware is corrupted and updates using the HP UPS Management Upgrade Utility are prevented, you can update the firmware using the bootloader. This process is only available when the application is damaged.

To update the firmware from the bootloader:

1.Be sure that you have connected the configuration cable ("Connecting the configuration cable" on page 21) to the management module and the host computer.

2.Launch a terminal emulation program, such as HyperTerminal ("Launching a terminal emulation program" on page 21). The following menu appears:

RAM test: PASS

Boot Loader version 1.6.1

1)Serial Upgrade

2)TFTP Upgrade

3)Exit

Enter Option:

3.Follow the on-screen instructions.

Updating the firmware 112

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HP A6584A, A1354A, A1353A, A1356A, J4373A, J4370A, J4367A manual Updating the firmware overview

Contents

HP UPS Management Module User Guide Part Number September 2007 Second EditionAudience assumptions Contents Installing the HP UPS Management ModuleInstalling the HP UPS Power Protection Agent OverviewTroubleshooting HP UPS Management Module Service MenuHP UPS Management Module web interface Technical support Regulatory compliance notices Overview FeaturesIntroduction HP UPS Power Protection Agent overview HP UPS Power Protection Agent requirementsTypical hardware configurations Configuration A Configuration BConfiguration C Configuration D DescriptionConfiguration E DescriptionConfiguration F DescriptionConfiguration G Web interface requirementsMonitor resolution Minimum supported resolution of 1024 x 768, 16-bitSoftware BrowserComponent identification Front panelInstalling the management module Installing the HP UPS Management ModuleRequired tools 3. Install the management module along the alignment channels in the option slot Checking the Error LED Connecting the network cableConnecting the configuration cable Launching a terminal emulation programConfiguring the management module for remote access Connecting devices 2. Connect one end of a network cable to the RJ-45 connector on the adapter 5. Press the Reset button on the management module front panel Installing the HP UPS Management ModuleInstallation overview Installing the HP UPS Power Protection AgentInstalling the agent on Windows operating systems Installing the agent using the GUI method Installing the HP UPS Power Protection Agent The Customer Information screen appears6. Enter your customer information, and then click Next The Choose Destination Location screen appears8. Click Install. The wizard installs the software The Ready to Install the Program screen appearsInstalling the HP UPS Power Protection Agent If security is not a concern, leave this field blank Installing the agent using the silent installation method Reconfiguring the agent on Windows operating systems Installing the agent on Linux operating systems Installing the agent using the installation scriptInstalling the agent using the silent installation method The script displays Please enter a server to allow connections fromInstalling the agent on SLES silent mode. This option is supported only on LinuxInstalling the agent on HP-UX operating systems Reconfiguring the agent on Linux operating systemsInstalling the agent on an Itanium system Installing the agent locally or remotely using the SAM method Installing the agent using the silent installation method Reconfiguring the agent on HP-UX operating systems Uninstalling components from Windows systemsUninstalling components from Linux systems Uninstalling components from HP-UX systemsInstalling the HP UPS Power Protection Agent Accessing the web interface HP UPS Management Module web interfaceHP UPS Management Module web interface overview Web browserSigning in to the web interface System tray iconBrowser security alert Establishing a secure session for Internet Explorer Secure session for Mozilla or SeaMonkeyNavigating the web interface Establishing a secure session for FirefoxHome tab Overview menuThe following example is for a single module UPS The following example is for a parallel UPSIcon Parameter statusAlarms menu Identification menu The following example is for a parallel UPS The following example is for a single module UPSHP UPS Management Module web interface Parameters menu The following example is for a parallel UPS The following example is for a single module UPSHP UPS Management Module web interface Manual Control menu Logs tab Event Log menuThe following example is for a parallel UPS Application Log menu Setup tab My Account menuUser Accounts menu Network menu Network Management menu System Information tab Trap Receivers tab SNMP Managers tabRemote Access tab Event Notifications menu Events tab Email Setup tab Attached Devices menu SNMP Traps tabAS-The agent version is not compatible and should be AS-The agent is communicating with the managementRU-The agent lost communication to one or both UPSs Controlling a load segment Add / Edit Attached Device screen2. Enter the device name or description in the Description field Power Fail menu Advanced power fail settings Shutdown Events menu Scheduled Shutdowns menu Help tab Add/Edit Scheduled Shutdowns screenAbout menu About menu on page Contents menu on page Info & Updates menu on pageContents menu Info & Updates menuHP UPS Management Module Service Menu HP UPS Management Module Service Menu overviewAccessing the Service Menu Telnet sessionNavigating the menus POSTTerminal emulation session HP UPS Management Module Configuration Utility Service MenuUPS Monitor submenu Battery submenu Network Configuration submenuPower Protection submenu Network Settings submenu Web Access submenuRemote Console submenu SNMP submenuEmails submenu SMTP Settings submenuSNMP Traps submenu System Configuration submenu Session Settings submenuDate/Time Configuration submenu Email Recipient submenuUser Accounts submenu Network Time Protocol submenuManual Date/Time submenu Daylight Saving Changes submenuAdministrator Privilege Enables you to designate a user as anadministrator HP UPS Management Module Service MenuTroubleshooting Agent does not install on RH ItaniumAttached device communication errors appear Attached device did not shut down gracefullyBattery Test did not run Browser incorrectly displays English or Japanese charactersError LED illuminates or flashes Certificate errorEmail notifications are not received from an HP-UX server FTP error messages appear when connecting through Linux Flash update fails over a serial connectionEvent notification messages do not appear on console screen Event notifications are not being sentHPFlash does not install image.bin on a Pentium Initiate Battery Test Command Has Been Sent message not displayedInstallShield error code -6001 appears during setup Input frequency shows zeroLow battery warning is displayed Manual Load Dumped alarm not workingMessages from the Messenger Service are not displayed in Japanese Invalid IP addressNo power Non-admin users cannot log in through telnetOn battery alarm On boost alarmRedundant UPS status Receiving a security erroro HP-UX Reconfiguring the agent on HP-UX operating systems on page SLES 10 agent does not autostart after power fail or reboot Silent install did not execute successfullyServers running Windows Server 2003 do not restart o HP-UX Reconfiguring the agent on HP-UX operating systems on pageUnable to edit devices using telnet Unable to locate the .INI files for a silent installTask Bar menu does not clear Unable to discover a UPSUnable to obtain a valid network address error message displays Unable to reboot the machineUnable to set event delays using telnet Unable to start the HP UPS Power Protection Agent for LinuxUnexpected problems occur with the web interface and Service menu Utility alarmBefore you contact HP Technical supportHP contact information Regulatory compliance notices Regulatory compliance identification numbersFederal Communications Commission notice FCC rating labelModifications Canadian notice Avis CanadienEuropean Union regulatory notice Japanese notice BSMI notice Regulatory compliance noticesUPS alarms Alert messagesLoss of Redundant Power Alarm text DescriptionSystems Insight Manager integration Systems Insight Manager overviewConfiguring HP SIM to receive traps Discovering the management moduleConfiguring the management module to send traps to HP SIM Security considerations Security considerations overviewOptional power monitoring using SNMP SNMP monitoringUpdating the firmware Updating the firmware overviewRedundant configuration Configuring the software for redundancyWindows Reconfiguring the agent on Windows operating systems on page Linux Reconfiguring the agent on Linux operating systems on pageg. Click Save Changes to return to the Attached Devices screen Mass configuration Using the HP UPS Management Upgrade UtilityAcronyms and abbreviations ASCIIDRAM EEPROMPOST SMTPSNMP TFTPIndex