Wrong measurements are showing in menus on the display | HP C4750

Chapter 12

product is connected to the computer through a wireless connection, make sure that the connection is active and the product is turned on.

Solve a problem

For more information on setting up the product and connecting it to your computer, see the setup instructions that came with the product.

Cause: The product and computer were not communicating with each other.

The wrong measurements are showing in menus on the display

Solution: Change the language setting.

To set your language and country/region

1.Press the button next to Copy on the Home screen. The Copy Menu appears.

2.Press the top-right, middle-left, and bottom-left buttons in sequence. The Basic Settings menu appears.

3.Press the button next to Set Language.

4.Press the buttons next to the up arrow or down arrow icons on the display to scroll through the languages. When the language you want to use is highlighted, press OK.

5.When prompted, press the button next to Yes for confirmation. The Basic Settings menu reappears.

6.Press the button next to Set Region.

7.Press the buttons next to the up arrow or down arrow icons on the display to scroll through the countries/regions. When the country/region you want to use is highlighted, press OK.

8.When prompted, press the button next to Yes for confirmation.

Cause: You might have selected the incorrect country/region when setting up the product. The country/region you select determines the paper sizes shown on the display.

58 Solve a problem

Image 60

HP C4750, C4795, C4780 manual Wrong measurements are showing in menus on the display, To set your language and country/region

Contents

HP Photosmart C4700 series Page Contents Technical information HP Photosmart C4700 series Help Chapter Finish setting up the HP Photosmart WiFi Protected Setup WPSAdd the HP Photosmart to a network Wireless with a router infrastructure network Related topics Wireless without a router ad hoc connection To connect the product Finish setting up the HP Photosmart Install the software for a network connection Set up a USB connection To enable printer sharing on a Windows computerTo connect the product with the USB cable Get to know the HP Photosmart Printer parts Control panel features Control panel features How do I? How do I? Paper basics Recommended papers for photo printingHP Advanced Photo Paper HP Everyday Photo Paper Recommended papers for printing HP Brochure Paper or HP Superior Inkjet PaperHP Premium Presentation Paper or HP Professional Paper HP Iron-On Transfers ColorLok Load media Load small-size paper a. Lower paper tray Load full-size paper Information on paper Print Print documentsTo print from a software application Print photos Print photos saved on your computerTo print a photo on photo paper Off applies no HP Real Life Technologies to the image Print photos from a memory card Print photo on small-size paper a. Load paper Print photo on full-size paper a. Load paper Print passport photos a. Load paper Print envelopes Print on specialty media To print a group of addresses on labels or envelopesTo reverse an image for iron-on transfers To print on transparencies Print a Web To print a Web Print using Maximum dpi View the print resolutionTo print in Maximum dpi mode To view the print resolution Printing shortcutsTo create a printing shortcut Click the Printing Shortcuts tab Set the default print settings To change the default print settingsTo delete a printing shortcut Scan Scan to a computerTo scan to a computer Scan to a memory card To save a scan to a memory card Scan to a memory card Scan Copy Copy text or mixed documents Copy text or mixed documentsMake a black and white copy a. Load paper Copy text or mixed documents Make a color copy Change the copy settings To set the paper size from the control panelTo set the copy size from the control panel To set the number of copies from the control panel Copy Reprint photos To reprint an original photo Related topics Save photos To save photos Save photos Work with cartridges Check the estimated ink levelsTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tab Replace the cartridges To replace the cartridges Work with cartridges Ink-backup mode Ink-backup mode outputExit ink-backup mode Order ink supplies Cartridge warranty information Work with cartridges Solve a problem HP supportHP support by phone Phone support period Placing a call Setup troubleshooting Additional warranty optionsTroubleshooting common setup issues After the phone support period Solution 1 Check the power cord SolutionProduct will not turn on Solution 2 Reset the product Solution 3 Press the On button more slowlySolution 4 Contact HP to replace the power supply Solution 5 Contact HP support for service After setting up the product, it does not print Solution 1 Press the On button to turn on the productSolution 2 Set your product as the default printer Wrong measurements are showing in menus on the display To set your language and country/region Uninstall and reinstall the software To uninstall and reinstall the softwareRegistration screen does not appear Print troubleshooting Make sure you are using genuine HP print cartridgesCheck cartridges Check paper Check the ink levelsUse the correct paper type Load the stack of paper correctly Clean the print cartridges Check productAlign the print cartridges Check the print settings To select a print speed or quality Print quality troubleshooting To check your margin settingsReset the product Contact HP support for service Memory card troubleshooting Solution 1 Insert the memory card properlySolution 2 Remove the additional memory card Solution 3 Reformat the memory card in your digital camera Solution 1 Install the product software To install the product softwarePhotos on the memory card do not transfer to my computer Copy troubleshooting Solution 1 Scan, enlarge, and then print a copyResize to Fit is not working as expected Scan troubleshooting Solution 2 Wipe the glass and the back of the document lidScanned image is incorrectly cropped Scanned image shows dotted lines instead of text Errors Solution 1 Adjust the brightness in the softwareSolution 2 Clean the glass and lid Text is incorrect or missing Door open Firmware revision mismatchMemory is full Scanner failure Solution 1 Install the HP Photosmart Software Missing HP Photosmart Software File messages Solution 1 Reinsert the memory card in the product Solution 2 Reformat the memory card in your digital cameraFile not found Invalid file name Solution 1 Close some applications or restart your computer Solution 2 Empty the Recycle Bin on your desktopBorderless printing error General user messages Memory card error Solution 1 Remove all but one memory cardSolution 2 Push the memory card all the way forward Card access error Paper messages Card is inserted incorrectlyCard is damaged Card is not fully inserted Paper orientation error Print cartridge messagesPaper upside down Ink is drying Solution 1 Align newly installed print cartridges To align newly installed print cartridgesNeed alignment or alignment failed Solution 4 Check if print cartridges are fully inserted Solution 5 Print cartridge might be defective Print cartridges incorrectly installedTo make sure the print cartridges are installed correctly Non-HP cartridges installed Solution 1 Insert the print cartridges To clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Solution 2 Remove the tape from the print cartridges Solution 3 Remove and reinsert the print cartridges Solution 4 Contact HP support Printing in ink-backup mode Solution 1 Reinsert the print cartridges Print cartridges missing or not detected To make sure the print cartridges are installed correctly Solution 2 Clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Solution 3 Replace the print cartridge Solution 1 Check the print cartridgeIncompatible print cartridges Solution 2 Contact HP support for service Print cartridge is not intended for use in this productPrint cartridges in wrong slot To make sure the print cartridges are installed correctly Print cartridge problem To determine which print cartridge is having the problem Solution 1 Remove and reinsert the print cartridges To make sure the print cartridges are installed correctly Solution 2 Clean the print cartridge contacts To clean the print cartridge contacts Previously used genuine HP cartridge installed General printer error Original HP ink has been depleted Solve a problem Stop the current job To stop a current job from the product Stop the current job Technical information Hewlett-Packard Company notices Environmental product stewardship program Material safety data sheets Eco-TipsPaper use Plastics Power consumption HP inkjet supplies recycling program Chemical Substances Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Toxic and hazardous substance table Regulatory model identification number FCC statement Vcci Class B compliance statement for users in Japan Technical information HP Photosmart C4700 series declaration of conformity Declaration of Conformity Regulatory wireless statements Exposure to radio frequency radiation European Union regulatory notice European Union Regulatory Notice Technical information Symbols/Numerics Index Index