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Solve a problem
Chapter 12
9.Repeat if necessary for the other print cartridge.
10.Gently close the print cartridge door and plug the power cord into the back of the product.
Cause: The print cartridge was missing.
If this did not solve the issue, try the next solution.
Solution 2: Remove the tape from the print cartridges
Solution: Check each print cartridge. The tape might have been removed from the
1
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
Cause: Protective tape was covering the print cartridges. If this did not solve the issue, try the next solution.
84 Solve a problem