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HP recommends that you have an new print cartridge available, to avoid printing delays.
NOTE: Ink levels might not be available for the indicated print cartridges.
Cause: The genuine HP ink cartridge was previously used in some other product.
Original HP ink has been depleted
Solution: Follow the prompts on the display to continue, or replace the indicated print cartridges with genuine HP cartridges.
HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of
If you believe you purchased genuine HP print cartridges, go to:
www.hp.com/go/anticounterfeit
For more information, see:
“Replace the cartridges” on page 48
Cause: The original HP ink in the indicated print cartridges had been depleted.
General printer error
Solution: Write down the error code provided in the message, and then contact HP support. Go to:
www.hp.com/support
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Cause: There was a problem with the product.
Solve a problem
Errors 101