product is connected to the computer through a wireless connection, make sure that the connection is active and the product is turned on.
Solve a problem
For more information on setting up the product and connecting it to your computer, see the setup instructions that came with the product.
Cause: The product was not properly connected to the computer.
Copy troubleshooting
Use this section to solve these copy problems:
•Resize to Fit is not working as expected
Resize to Fit is not working as expected
Try the following solutions.
•Solution 1: Scan, enlarge, and then print a copy
•Solution 2: Wipe the glass and the back of the document lid
Solution 1: Scan, enlarge, and then print a copy
Solution: Resize to Fit can only enlarge the original up to the maximum percentage allowed by your model. For example, 200% might be the maximum enlargement percentage allowed by your model. Enlarging a passport photo by 200% might not enlarge it enough for it to fit a
If you want to make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image.
Cause: You were trying to increase the size of an original that was too small. If this did not solve the issue, try the next solution.
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