Printer does not print, Verify the following | HP D4200 specification

Chapter 12

Front USB port lights are flashing

If the front USB port lights are flashing, follow the instructions in Front USB port lights are flashing.

Printer does not print

•Verify the following

•Check the printer lights

•Check the printer cable connection

•Clear the print queue

•Printer is stalled

•If the printer still does not print

Verify the following

Verify the following conditions if the printer is not printing:

•The printer is connected to the power source.

•The cable connections are secure.

•The printer is turned on.

•The print cartridges are the correct print cartridges for the printer and are properly installed.

For more information, see Print cartridges and Installation instructions.

•The paper or other media is correctly loaded in the paper tray.

•The printer cover is closed.

•The rear access door is attached.

Check the printer lights

The printer lights indicate the printer status and alert you to potential problems.

For more information, see Printer lights are on or flashing.

Check the printer cable connection

If your printer and computer are connected with a USB cable and the devices are not communicating with each other, try the following:

•Make sure the power cord is firmly connected to the printer and plugged into a power outlet.

•Check the USB cable. If you are using an older cable, it might not be working properly. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length.

•Check the connection from your printer to your computer. Verify that the USB cable is securely plugged into the USB port on the back of your printer. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn your printer off and then on again.

80 Troubleshooting

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HP D4200 manual Printer does not print, Front USB port lights are flashing, Verify the following, Check the printer lights

Contents

HP Deskjet D4200 Printer series Acknowledgements Accessibility VisualHewlett-Packard Company notices Terms and conventions Contents Printing tips Print other documentsPrinter software Maintenance Troubleshooting Order supplies HP supportTechnical information Welcome Section Description Section Description Special features Get started Printer at a glance Print cartridges Ink-backup mode Buttons and lights Power button and light Print Cartridge Status lights Photosmart Essential button Resume button and light Front USB port lights Cancel icon Paper trays Unfold the paper trays To unfold the paper trays Paper guide Input trayOutput tray Fold the paper trays To fold the paper trays Print cartridges Replace print cartridges Ink-backup modeUse print cartridges Exit ink-backup mode Ink-backup mode outputTo remove plastic tape from a print cartridge Connect the printer USB About the Photosmart Essential button Print using the Photosmart Essential buttonAbout the HP Photosmart Software About the front USB port Print photos using the front USB portPrint photos from the front USB port About the front USB port lights To print from the front USB portPage Print photos Learn how to print photosLearn how to perform other photo printing tasks Print borderless photos Print Prepare to printClick the Printing Shortcuts tab Print photos with a border Orientation Portrait or Landscape Prepare to print HP Real Life Technologies photo fix To change the HP Real Life Technologies settingPhoto print cartridge To specify advanced color settings Advanced color settingsTo install the photo print cartridge Exif Print To print Exif Print-enhanced photos Save money when printing photosStore and handle photo paper Storage Share photos with friends and family Other photo projects Print other documents Print e-mail Print documents Print letters Print envelopes Print postcards Print hagaki cards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Two-sided printing Manual Print greeting cardsGreeting cards Print booklets Print Quality Normal Left Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or Landscape Print iron-on transfers Click Printer Features, and then set Mirror Image to On Print a test Printing tipsPrinting shortcuts Use printing shortcuts Fast/Economical printingCreate printing shortcuts To create a printing shortcut Select a paper type General Everyday printingPresentation printing Change the print speed or quality To view the print resolution Print resolutionPrint quality settings Maximum dpi Set the page order Print in grayscaleSet a custom paper size Print preview Print multiple pages on a single sheet of paperResize a document To print multiple pages on a single sheet of paper To preview a printed document Two-sided printingBound two-sided documents Select the Show preview before printing check box To print a two-sided document with a tablet binding To print a two-sided document with a book bindingFlip Pages Up Preserve Layout Printer software Make the HP Deskjet the default printerSet default print settings Windows 2000 users Printer Properties dialog box To change the default print settingsTo open the Printer Properties dialog box Whats This? help Ink Status window To download a printer software update Download printer software updatesDownload HP Photosmart Software Print cartridge combinations MaintenanceInstall print cartridges Selection numbers To install a print cartridge Installation instructionsPrinting with one print cartridge Remove plastic tape Maintenance To align print cartridges Automatically clean print cartridgesAlign print cartridges Click Align the Print Cartridges Calibrate print quality View estimated ink levels Remove ink from your skin and clothing Manually clean print cartridgesMaintain the printer body To remove smudges, stains, or dried ink from the exterior To manually clean print cartridge contacts To prepare to cleanMaintain print cartridges Print cartridge storage and handling Print cartridge protector Printer Toolbox To open the printer Toolbox Error messages TroubleshootingPrint cartridge error messages Installation problems Other error messages Solution To resolve the problem Unknown Device message displays Printer lights are on or flashing To reinstall the printer softwarePrinter name does not appear Power light is flashing What the flashing light means Both Power and Resume lights are flashing Resume light is flashing Print Cartridge Status lights are on or flashing Verify the following Printer does not printFront USB port lights are flashing Check the printer lights Printer is stalled To stop and restart the print serviceClear the print queue Document prints slowly If the printer still does not print Computer does not meet system requirements Print cartridge problemsSolution To verify and install the correct print cartridges Incorrect or missing print cartridge Print cartridge is faulty or not installed properly Click the Estimated Ink Levels tab Low on ink Paper jam Paper problemsTo clear a paper jam Paper problems Out-of-paper message Printer prints on multiple sheets at once Check the printer properties Photos do not print correctlyCheck the paper tray Paper might be loaded improperly Part of the photo is faded Horizontal lines appear on a photo SolutionFading occurs on the edges of a photo Borderless printing guidelines Problems with borderless documentsFading occurs near the edges of a photo Streaks appear in a light portion of a photo Solution Image is printed at an angle Solution Ink smears Photo has an unwanted border For most paper types For photo paper with a tear-off tab Print quality is poor Faded prints with ink streaks Prints are faded Solution Blank pages print Solution Document is misprinted Document is printed off-center or at an angle SolutionText and images are misaligned Document does not reflect the new print settings Envelope is printed at an angle SolutionTo install the HP Photosmart Software Front USB port problems Images in a connected digital camera do not print If you continue to have problems Front USB port lights are flashing Solution Ink cartridge warranty information HP support Phone support period Placing a call After the phone support period Order supplies Order paper or other media Order print cartridges Country/region Number for ordering Printer specifications Technical information Plastics Material safety data sheetsPaper use Recycling program Appendix C FCC statement LED indicator statementVcci Class B compliance statement for users in Japan Appendix C Technical information Index Page USB 114