Front USB port problems | HP D4200 specification

Chapter 12

computer. After the cable is connected properly, turn the HP Deskjet off and then on again.

For more information on setting up the HP Deskjet and connecting it to your computer, see the Setup Guide that came with the HP Deskjet.

Front USB port problems

•Images in a connected digital camera do not print

•Front USB port lights are flashing

Images in a connected digital camera do not print

Cause: There are several reasons why images in a connected digital camera do not print:

•You did not transfer the images from the camera to your computer.

•The digital camera is not in the correct mode for downloading photos.

•The images are not in a supported format.

•You did not select any photos on the camera for printing.

Solution: Verify that you have transferred the images from the camera to your computer. Additionally, verify that the digital camera is saving photos in a file format that the HP Photosmart Software or other photo-printing software program supports.

Before you connect the digital camera to the front USB port on the printer, select some photos on the camera for printing.

For more information on using the HP Photosmart Software, see the HP Photosmart Software Help.

100 Troubleshooting

Image 102

HP D4200 manual Front USB port problems, Images in a connected digital camera do not print

Contents

HP Deskjet D4200 Printer series Acknowledgements Accessibility VisualHewlett-Packard Company notices Terms and conventions Contents Print other documents Printing tipsPrinter software Maintenance Troubleshooting HP support Order suppliesTechnical information Welcome Section Description Section Description Special features Get started Printer at a glance Print cartridges Ink-backup mode Buttons and lights Power button and light Print Cartridge Status lights Photosmart Essential button Resume button and light Front USB port lights Cancel icon Paper trays Unfold the paper trays To unfold the paper trays Input tray Paper guideOutput tray Fold the paper trays To fold the paper trays Print cartridges Ink-backup mode Replace print cartridgesUse print cartridges Ink-backup mode output Exit ink-backup modeTo remove plastic tape from a print cartridge Connect the printer USB Print using the Photosmart Essential button About the Photosmart Essential buttonAbout the HP Photosmart Software Print photos using the front USB port About the front USB portPrint photos from the front USB port About the front USB port lights To print from the front USB portPage Print photos Learn how to print photosLearn how to perform other photo printing tasks Print borderless photos Prepare to print PrintClick the Printing Shortcuts tab Print photos with a border Orientation Portrait or Landscape Prepare to print To change the HP Real Life Technologies setting HP Real Life Technologies photo fixPhoto print cartridge To specify advanced color settings Advanced color settingsTo install the photo print cartridge Exif Print To print Exif Print-enhanced photos Save money when printing photosStore and handle photo paper Storage Share photos with friends and family Other photo projects Print other documents Print e-mail Print documents Print letters Print envelopes Print postcards Print hagaki cards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Print greeting cards Two-sided printing ManualGreeting cards Print booklets Print Quality Normal Left Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or Landscape Print iron-on transfers Click Printer Features, and then set Mirror Image to On Printing tips Print a testPrinting shortcuts Use printing shortcuts Fast/Economical printingCreate printing shortcuts To create a printing shortcut Select a paper type General Everyday printingPresentation printing Change the print speed or quality To view the print resolution Print resolutionPrint quality settings Maximum dpi Print in grayscale Set the page orderSet a custom paper size Print preview Print multiple pages on a single sheet of paperResize a document To print multiple pages on a single sheet of paper To preview a printed document Two-sided printingBound two-sided documents Select the Show preview before printing check box To print a two-sided document with a book binding To print a two-sided document with a tablet bindingFlip Pages Up Preserve Layout Printer software Make the HP Deskjet the default printerSet default print settings Windows 2000 users To change the default print settings Printer Properties dialog boxTo open the Printer Properties dialog box Whats This? help Ink Status window Download printer software updates To download a printer software updateDownload HP Photosmart Software Print cartridge combinations MaintenanceInstall print cartridges Selection numbers Installation instructions To install a print cartridgePrinting with one print cartridge Remove plastic tape Maintenance To align print cartridges Automatically clean print cartridgesAlign print cartridges Click Align the Print Cartridges Calibrate print quality View estimated ink levels Remove ink from your skin and clothing Manually clean print cartridgesMaintain the printer body To remove smudges, stains, or dried ink from the exterior To prepare to clean To manually clean print cartridge contactsMaintain print cartridges Print cartridge storage and handling Print cartridge protector Printer Toolbox To open the printer Toolbox Troubleshooting Error messagesPrint cartridge error messages Installation problems Other error messages Solution To resolve the problem Unknown Device message displays To reinstall the printer software Printer lights are on or flashingPrinter name does not appear Power light is flashing What the flashing light means Both Power and Resume lights are flashing Resume light is flashing Print Cartridge Status lights are on or flashing Verify the following Printer does not printFront USB port lights are flashing Check the printer lights To stop and restart the print service Printer is stalledClear the print queue Document prints slowly If the printer still does not print Computer does not meet system requirements Print cartridge problemsSolution To verify and install the correct print cartridges Incorrect or missing print cartridge Print cartridge is faulty or not installed properly Click the Estimated Ink Levels tab Low on ink Paper problems Paper jamTo clear a paper jam Paper problems Out-of-paper message Printer prints on multiple sheets at once Check the printer properties Photos do not print correctlyCheck the paper tray Paper might be loaded improperly Horizontal lines appear on a photo Solution Part of the photo is fadedFading occurs on the edges of a photo Problems with borderless documents Borderless printing guidelinesFading occurs near the edges of a photo Streaks appear in a light portion of a photo Solution Image is printed at an angle Solution Ink smears Photo has an unwanted border For most paper types For photo paper with a tear-off tab Print quality is poor Faded prints with ink streaks Prints are faded Solution Blank pages print Solution Document is printed off-center or at an angle Solution Document is misprintedText and images are misaligned Envelope is printed at an angle Solution Document does not reflect the new print settingsTo install the HP Photosmart Software Front USB port problems Images in a connected digital camera do not print If you continue to have problems Front USB port lights are flashing Solution Ink cartridge warranty information HP support Phone support period Placing a call After the phone support period Order supplies Order paper or other media Order print cartridges Country/region Number for ordering Printer specifications Technical information Plastics Material safety data sheetsPaper use Recycling program Appendix C LED indicator statement FCC statementVcci Class B compliance statement for users in Japan Appendix C Technical information Index Page USB 114