Paper problems, Paper jam, To clear a paper jam | HP D4200 specs

Chapter 12

removed from each print cartridge. When plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.

To remove plastic tape from a print cartridge

▲Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer, and then carefully remove the plastic tape.

1

Remove plastic tape

CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

Paper problems

•Paper jam

•Printer does not feed paper

•Printer ejects paper

•Out-of-paper message

•Printer prints on multiple sheets at once

Paper jam

To clear a paper jam

1.Press the Resume button.

If the paper jam does not clear, then go to the next step.

2.Turn off the printer.

3.Disconnect the printer power cord from the electrical outlet.

86 Troubleshooting

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HP D4200 manual Paper problems, Paper jam, To clear a paper jam

Contents

HP Deskjet D4200 Printer series Accessibility Visual Hewlett-Packard Company noticesAcknowledgements Terms and conventions Contents Printing tips Print other documentsPrinter software Maintenance Troubleshooting Order supplies HP supportTechnical information Welcome Section Description Section Description Special features Get started Printer at a glance Print cartridges Ink-backup mode Buttons and lights Power button and light Print Cartridge Status lights Photosmart Essential button Resume button and light Front USB port lights Cancel icon Paper trays Unfold the paper trays To unfold the paper trays Paper guide Input trayOutput tray Fold the paper trays To fold the paper trays Print cartridges Replace print cartridges Ink-backup modeUse print cartridges Exit ink-backup mode Ink-backup mode outputTo remove plastic tape from a print cartridge Connect the printer USB About the Photosmart Essential button Print using the Photosmart Essential buttonAbout the HP Photosmart Software About the front USB port Print photos using the front USB portPrint photos from the front USB port About the front USB port lights To print from the front USB portPage Learn how to print photos Learn how to perform other photo printing tasksPrint photos Print borderless photos Print Prepare to printClick the Printing Shortcuts tab Print photos with a border Orientation Portrait or Landscape Prepare to print HP Real Life Technologies photo fix To change the HP Real Life Technologies settingPhoto print cartridge Advanced color settings To install the photo print cartridgeTo specify advanced color settings Exif Print Save money when printing photos Store and handle photo paperTo print Exif Print-enhanced photos Storage Share photos with friends and family Other photo projects Print other documents Print e-mail Print documents Print letters Print envelopes Print postcards Print hagaki cards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Two-sided printing Manual Print greeting cardsGreeting cards Print booklets Print Quality Normal Left Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or Landscape Print iron-on transfers Click Printer Features, and then set Mirror Image to On Print a test Printing tipsPrinting shortcuts Fast/Economical printing Create printing shortcutsUse printing shortcuts To create a printing shortcut General Everyday printing Presentation printingSelect a paper type Change the print speed or quality Print resolution Print quality settingsTo view the print resolution Maximum dpi Set the page order Print in grayscaleSet a custom paper size Print multiple pages on a single sheet of paper Resize a documentPrint preview To print multiple pages on a single sheet of paper Two-sided printing Bound two-sided documentsTo preview a printed document Select the Show preview before printing check box To print a two-sided document with a tablet binding To print a two-sided document with a book bindingFlip Pages Up Preserve Layout Make the HP Deskjet the default printer Set default print settingsPrinter software Windows 2000 users Printer Properties dialog box To change the default print settingsTo open the Printer Properties dialog box Whats This? help Ink Status window To download a printer software update Download printer software updatesDownload HP Photosmart Software Maintenance Install print cartridgesPrint cartridge combinations Selection numbers To install a print cartridge Installation instructionsPrinting with one print cartridge Remove plastic tape Maintenance Automatically clean print cartridges Align print cartridgesTo align print cartridges Click Align the Print Cartridges Calibrate print quality View estimated ink levels Manually clean print cartridges Maintain the printer bodyRemove ink from your skin and clothing To remove smudges, stains, or dried ink from the exterior To manually clean print cartridge contacts To prepare to cleanMaintain print cartridges Print cartridge storage and handling Print cartridge protector Printer Toolbox To open the printer Toolbox Error messages TroubleshootingPrint cartridge error messages Installation problems Other error messages Solution To resolve the problem Unknown Device message displays Printer lights are on or flashing To reinstall the printer softwarePrinter name does not appear Power light is flashing What the flashing light means Both Power and Resume lights are flashing Resume light is flashing Print Cartridge Status lights are on or flashing Printer does not print Front USB port lights are flashingVerify the following Check the printer lights Printer is stalled To stop and restart the print serviceClear the print queue Document prints slowly If the printer still does not print Print cartridge problems Solution To verify and install the correct print cartridgesComputer does not meet system requirements Incorrect or missing print cartridge Print cartridge is faulty or not installed properly Click the Estimated Ink Levels tab Low on ink Paper jam Paper problemsTo clear a paper jam Paper problems Out-of-paper message Printer prints on multiple sheets at once Photos do not print correctly Check the paper trayCheck the printer properties Paper might be loaded improperly Part of the photo is faded Horizontal lines appear on a photo SolutionFading occurs on the edges of a photo Borderless printing guidelines Problems with borderless documentsFading occurs near the edges of a photo Streaks appear in a light portion of a photo Solution Image is printed at an angle Solution Ink smears Photo has an unwanted border For most paper types For photo paper with a tear-off tab Print quality is poor Faded prints with ink streaks Prints are faded Solution Blank pages print Solution Document is misprinted Document is printed off-center or at an angle SolutionText and images are misaligned Document does not reflect the new print settings Envelope is printed at an angle SolutionTo install the HP Photosmart Software Front USB port problems Images in a connected digital camera do not print If you continue to have problems Front USB port lights are flashing Solution Ink cartridge warranty information HP support Phone support period Placing a call After the phone support period Order supplies Order paper or other media Order print cartridges Country/region Number for ordering Printer specifications Technical information Material safety data sheets Paper usePlastics Recycling program Appendix C FCC statement LED indicator statementVcci Class B compliance statement for users in Japan Appendix C Technical information Index Page USB 114