Chapter 2

Introducing TopTools Remote Control

TopTools dialback capability also provides extra security when communicating with the card via a dial-up modem.

How HP TopTools Remote Control Works

HP TopTools Remote Control operates independent of the server. It has its own processor chip, a serial and LAN port, and interface. These are completely separate from the server and the server’s Network Operating System (NOS). The benefit to network administrators is comprehensive remote server management, even in the event of a downed server. Thus, HP TopTools Remote Control frees system administrative staff from direct round-the-clock server monitoring.

When HP TopTools Remote Control detects a problem, it immediately notifies the assigned administrator by sending a notification message that identifies the server and the nature of the problem using one or more of the following methods:

∙E-mail (server ID and short text message identifying the problem)

∙Numeric page (server ID and five-digit event code)

∙Alphanumeric page (server ID and short text message identifying the problem)

Regardless of location, an administrator can log in to the server using a standard web browser and run HP TopTools Remote Control software to identify and, in many cases, correct server problems. See Figure 2-1.

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