Chapter 7

Troubleshooting

I forgot my password and can no longer log into the card.

If you are the TopTools Remote Control card administrator and have forgotten your password, there is a special utility on the HP NetServer Navigator CD that will allow you to reset the TopTools Remote Control user database back to the factory defaults (Login=ADMIN, Password=ADMIN). Note that doing this will

erase all existing user account information.

To reset the database, go to the server with the TopTools Remote Control card. Insert the HP NetServer Navigator CD (L.16.00 or above) and reboot the server. Then find and run the Reset TopTools RCC User Database utility (under NetServer Utilities or Toolbox from the Navigator Main Menu).

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