Troubleshooting Without Diagnostics

 

 

 

 

 

 

 

 

 

 

 

Solving Minor Problems (Continued)

 

 

 

 

Problem

Cause

Possible Solution

 

 

 

 

 

 

 

 

Poor performance is

Processor is hot.

1.

Ensure airflow to the computer is

 

experienced.

 

 

not blocked.

 

 

 

2.

Ensure the fans are connected

 

 

 

 

and working properly (some fans

 

 

 

 

only operate when needed).

 

 

 

3.

Ensure the processor heatsink is

 

 

 

 

installed properly.

 

 

 

 

 

 

 

Hard drive is full.

Transfer data from the hard drive to

 

 

 

create more space on the hard drive.

 

 

 

 

 

 

 

Low on memory.

Add more memory.

 

 

 

 

 

 

 

Hard drive fragmented.

Defragment hard drive.

 

 

 

 

 

 

 

Program previously

Restart the computer.

 

 

accessed did not release

 

 

 

 

 

reserved memory back to

 

 

 

 

 

the system.

 

 

 

 

 

 

 

 

 

 

Virus resident on the hard

Run virus protection program.

 

 

drive.

 

 

 

 

 

 

 

 

 

 

 

Too many applications

1.

Close unnecessary applications

 

 

running.

 

to free up memory.

 

 

 

2.

Add more memory.

 

 

 

 

 

 

 

Cause unknown.

Restart the computer.

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause.

Processor thermal protection activated:

A fan may be blocked or not turning.

OR

The heatsink is not properly attached to the processor.

1.Ensure computer air vents are not blocked and the cooling fan is running.

2.Open hood, press power button, and see if the processor fan spins. If not spinning, make sure the fan's cable is plugged onto the system board header. Ensure the fan is fully/properly seated or installed.

3.Replace the processor fan.

4.Reseat processor heatsink and verify that the fan assembly is properly attached.

 

Service Reference Guide, dx5150

361685-001

D–3

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Image 149
HP dx5150 manual Troubleshooting Without Diagnostics

dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.