Troubleshooting Without Diagnostics

Solving Keyboard and Mouse Problems

Solving Keyboard Problems

Problem

Cause

Solution

Keyboard commands and

Keyboard connector

typing are not recognized

is not properly

by the computer.

connected.

1.Turn off the computer.

2.Reconnect the keyboard to the back of the computer and restart the computer.

Program in use has

Shut down the computer using

stopped responding

the mouse and then restart the

to commands.

computer.

 

 

Keyboard needs

Replace the keyboard.

repairs.

 

 

 

Computer is in

Press the power button to resume

standby mode.

from standby mode.

ÄCAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose your unsaved data.

Cursor will not move using

The Num Lock key

Press the Num Lock key. The

the arrow keys on the

may be on.

Num Lock light should not be on if

keypad.

 

you want to use the arrow keys. The

 

 

Num Lock key can be disabled

 

 

(or enabled) in Computer Setup.

Mouse does not respond to movement or is too slow.

Mouse connector is not properly plugged into the back of the computer.

1.Shut down the computer using the keyboard.

2.Plug the mouse connector into the back of the computer (or the keyboard) and restart the computer.

Program in use has

Shut down the computer using the

stopped responding

keyboard and then restart the

to commands.

computer.

 

 

Mouse may need

Remove the roller ball cover on the

cleaning.

mouse and clean the internal

 

components.

 

 

Mouse needs repairs.

Replace the mouse.

 

 

Computer is in

Press the power button to resume

standby mode.

from standby mode.

ÄCAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose your data.

Mouse will only move

Mouse roller ball is

Remove roller ball cover from the

vertically or horizontally, or

dirty.

bottom of the mouse and clean it.

movement is jerky.

 

 

 

 

 

 

Service Reference Guide, dx5150

361685-001

D–17

Page 162 Page 164
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HP dx5150 manual Solving Keyboard and Mouse Problems, Solving Keyboard Problems
Page 162 Page 164

dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.
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