Service reference guide
Page
April
Service Reference Guide
Service Reference Guide
Contents
Serial and Parallel ATA Drive Guidelines and Features
Removal and Replacement Procedures- Microtower MT Chassis
Contents
Installing or Upgrading Device Drivers
Installing the Operating System
Creating a Backup File-Windows XP Professional
Transferring Files and Settings
Restoring from the Backup File-Windows XP Professional
Backing Up and Restoring Files
HP Software
Online Safety & Comfort Guide
Installing the Operating System 361685-001
Power-On Self-Test Post
Setup Utilities and Diagnostics Features
Shut Down Restart
Computer Setup F10 Utilities
Using Computer Setup F10 Utilities
Setup Utilities and Diagnostics Features
Heading Option Description
Computer Setup Menu
Computer Setup
Fourth Boot Device
Onboard LAN
Computer Setup
Backing up the Cmos
Recovering the Configuration Settings
Detecting Diagnostics for Windows
Diagnostics for Windows
Installing Diagnostics for Windows
Restoring the Cmos
Using Categories in Diagnostics for Windows
Menu Bar-File, Categories, Navigation, Level, Tab, Help
Running Diagnostic Tests in Diagnostics for Windows
Running Configuration Record
Configuration Record
Installing Configuration Record
Installing/Upgrading Remote Diagnostics Enabling Agent
Remote Diagnostics Enabling Agent
Running the Remote Diagnostics Enabling Agent
Protecting the Software
Desktop Management
Initial Configuration and Deployment
HP Client Manager Software
Remote System Installation
Software Updating and Management
System Software Manager
Altiris Client Management Solutions
Proactive Change Notification PCN
ROM Flash
Subscriber’s Choice
Remote ROM Flash
Replicating Your Setup
FailSafe Boot Block ROM
Creating a Bootable Device
HPQ Flash
Desktop Management
Unsupported USB Flash Media Device
Dual-State Power Button
Building Blocks and Partners
Asset Tracking and Security
World Wide Web Site
Option Description
Security Features Overview
Establishing a User Password with Computer Setup
Password Security
Establishing a Supervisor Password with Computer Setup
Entering a Supervisor Password
Entering a User Password
Changing a User or Supervisor Password
Master Boot Record Security
Clearing Passwords
Enter
Master Boot Record has been lost
Master Boot Record has changed
Master Boot Record Hard Drive has changed
Before You Partition or Format the Current Bootable Disk
Fault Notification and Recovery
Surge-Tolerant Power Supply
Cable Lock Provision
Desktop Management 361685-001
Sata Hard Drive Information
Characteristic
Sata Data Cable
Sata Identification Color
Pata Hard Drive Information
Sata Power Cable
Pin Number Usage Device Plug Host Plug
Pin Usage
Pata Data Cable
Pata Power Cable
Pin Signal
Pata Cable Layout
Pata Drive Installation Guidelines
Single-Drive Cable
Two-Drive Cable
Drive Capacities
ATA Smart Drives
Pata Device Classes
General Attach Guidelines
Windows 2000 and XP Windows 9x, NT, and Linux
Legacy Mode
Native Mode
Mixed Devices Boot and Drive Letter Ordering
HDD Boot and Drive
Sata Emulation Hard Drive Order Letter Ordering
Service Reference Guide, dx5150
Microtower MT
Chassis Designations
Small Form Factor SFF
Electrostatic Discharge Information
Preventing Electrostatic Damage to Equipment
Generating Static
Personal Grounding Methods and Equipment
Relative Humidity Event 55% 40% 10%
Static Shielding Protection Levels Method Voltage
Grounding the Work Area
Recommended Materials and Equipment
Routine Care
General Cleaning Safety Precautions
Operating Guidelines
Cleaning the Monitor
Cleaning the Computer Case
Cleaning the Keyboard
Cleaning the Mouse
Service Considerations
Power Supply Fan
Tools and Software Requirements
Hard Drives
Cables and Connectors
Lithium Coin Cell Battery
Service Reference Guide, dx5150
Preparation for Disassembly
Removal and Replacement Procedures- Microtower MT Chassis
External Security Devices
Installing a Cable Lock
Installing a Padlock
Access Panel
Front Bezel
1 5.25 Drive Bezel Blank
Front Drive Bezels
3 3.5 Drive Bezel Blank
Diskette Drive Bezel
Cable Management
Cable
Cable Connections
Cable Designator
PCA Designator
Memory Modules
Expansion Slot Cover
Expansion Cards
For preliminary steps, see .8.1, Expansion Slot Cover
PCI Expansion Card
Removal and Replacement Procedures- Microtower MT Chassis
Drive Positions
Drives
Drive Positions
Removing a Drive
Disconnecting Optical Drive Cables
Disconnecting Hard Drive Cables
Disconnecting Diskette Drive Cables
Releasing the Drives
Installing a Drive
Connecting Diskette Drive Cables
Connecting Optical Drive Cables
Connecting Hard Drive Cables
Chassis Fan
Front I/O Panel Housing Assembly
Front I/O Devices
Power Switch Assembly
Removal and Replacement Procedures- Microtower MT Chassis
Heatsink
Remove the heatsink .14, Heatsink
Processor
System Board
Removal and Replacement Procedures- Microtower MT Chassis
Battery
Type 1 Battery Holder
Type 2 Battery Holder
Type 3 Battery Holder
Speaker
Power Supply
Preparation for Disassembly
Cable Lock
Padlock
Computer Access Panel
Front Bezel
Front Drive Bezels
Remove the computer access panel .3, Computer Access Panel
PCI Expansion Card
Service Reference Guide, dx5150 361685-001
Drives
Cable Management
361685-001
Cable PCA Designator
Cable Cable Designator
Optical Drive
Service Reference Guide, dx5150 361685-001
361685-001
External 3.5-inch Drive
361685-001
Primary Hard Drive
361685-001
Front I/O Devices
Power Switch Assembly
Speaker
Chassis Fan
Battery
Type 1 Battery Holder
Type 2 Battery Holder
Heatsink Assembly
Processor
Remove all expansion cards .7, PCI Expansion Card
Service Reference Guide, dx5150 361685-001
Power Supply
Keyboard
Connector and Icon Pin Signal
Mouse
Ethernet BNC
Parallel Interface
Ethernet RJ-45
Ethernet AUI
Connector and Icon 1/8 miniphone Pin Signal
Serial Interface, Powered and Non-Powered
Microphone
Headphone
Ultra Scsi
Line-Out Audio
Scsi Low Voltage Differential/Single Ended LVD/SE
Monitor
External Infrared Transceiver
ATA/ATAPI IDE Standard Drive Cable
Pin Power
Connector Pin Signal
Sata Data and Power Drive Connector Pin Signal
Pin MicroFit Power
Pin Power for CPU
Pin B information is on the next
X1, x4, x8, and x16 PCI Express Connector Pin a Signal
PCI Express
GND PRSNT2# Rsvd
X1, x4, x8, and x16 PCI Express Connector Pin B Signal
Connector Pin Assignments 361685-001
General Requirements
Japanese Power Cord Requirements
Accrediting Country Agency
Country-Specific Requirements
Post Error Messages
Code/Message Probable Cause Recommended Action
Post Numeric Codes and Text Messages
Numeric Codes and Text Messages
This message will be
Possible Activity Beeps Cause Recommended Action
Post Diagnostic Front Panel LEDs and Audible Codes
Diagnostic Front Panel LEDs and Audible Codes
Red Power LED None
Section of the Desktop Management
Setting depends on your region
Diagnostic Front Panel LEDs and Audible Codes
Preliminary Checklist
Troubleshooting Without Diagnostics
Solving Minor Problems
Solving Minor Problems
Troubleshooting Without Diagnostics
Solving Minor Problems
Problem Cause Solution
Solving Power Supply Problems
Solving Power Supply Problems
Solving Diskette Problems
Solving Diskette Problems
Features Removable Device
Position in Advanced Bios
Order
Storage Storage Options
Solving Hard Drive Problems
Solving Hard Drive Problems
IDE Device OnChip IDE
Peripherals South OnChip
Channel 0 or
PCI Device Onboard Chip
Appendix C, Post Error
Select Enable VGA Mode
Solving Display Problems
Solving Display Problems
Set properly
Connection only
Solving Audio Problems
Solving Audio Problems
Cause Solution
Problem
Sure Enable digital CD
From the Control Panel
Solving Printer Problems
Solving Printer Problems
Where printer port is
DIR C\ printer port
Solving Keyboard Problems
Solving Keyboard and Mouse Problems
Solving Hardware Installation Problems
Solving Hardware Installation Problems
Solving Hardware Installation Problems
Solving Network Problems
Solving Network Problems
PnP/PCI Configurations
IRQ Resources
Restore Plus! CD
Solving Memory Problems
Solving Memory Problems
Solving Processor Problems
Solving Processor Problems
Solving CD-ROM and DVD Problems
Solving CD-ROM and DVD Problems
Solving Drive Key Problems
Solving Drive Key Problems
Solving Internet Access Problems
Solving Internet Access Problems
Properties
Solving Software Problems
Click the Device Manager
See Appendix C, Post Error
Solving Software Problems
DDR-SDRAM DIMMs
AMD-Based Systems
DIMMs
Description Socket Color
Dimm Sockets
Index
HP Client Manager 3-2 HP software. See software
Pata
Post
Sata
Index-6 361685-001