Troubleshooting Without Diagnostics

Solving Hard Drive Problems (Continued)

Problem

Cause

Solution

Nonsystem disk/NTLDR

System is trying to start

missing message.

from a non bootable

 

diskette.

Remove the diskette from the diskette drive

System is trying to start from a damaged hard drive.

1.Insert a bootable diskette into the diskette drive and restart the computer.

2.Check the hard drive format using fdisk:

If NTFS formatting, use a third party reader to evaluate the drive.

If FAT32 formatting, the hard drive cannot be accessed. Replace the MBR image.

System files missing or

1. Insert a bootable diskette into

not properly installed.

the diskette drive and restart the

 

computer.

 

2. Check the hard drive format

 

using Fdisk:

 

If NFTFS formatting, use a third

 

party reader to evaluate the

 

drive.

 

If FAT32 formatting, the hard

 

drive cannot be accessed.

 

Replace the MBR image.

 

 

Hard drive boot

Enter Computer Setup and enable

disabled in Computer

the hard drive in Integrated

Setup.

Peripherals > South OnChip

 

IDE Device > OnChip IDE

 

Channel 0 or 1.

 

- or -

 

Enter Computer Setup and enable

 

the hard drive in Integrated

 

Peripherals > South OnChip

 

PCI Device > Onboard Chip

 

SATA.

 

 

Bootable hard drive is

If attempting to boot from a SATA

not attached as first in a hard drive, ensure it is attached to

multi-hard drive

SATA 0.

configuration.

 

 

 

 

Service Reference Guide, dx5150

361685-001

D–9