Troubleshooting Without Diagnostics

Solving Network Problems (Continued)

Problem

Diagnostics passes, but the computer does not communicate with the network. (continued)

Cause

Solution

 

 

The network controller

Select the Network icon in the

is not configured for this

Control Panel and configure the

computer.

network controller.

Network controller

Network controller

Enter Computer Setup and change

stopped working when

interrupt is shared with an

the resource settings for the board

an expansion board was

expansion board.

in PnP/PCI Configurations >

added to the computer.

 

IRQ Resources.

 

 

 

 

The network controller

Verify that the drivers were not

 

requires drivers.

accidentally deleted when the

 

 

drivers for a new expansion board

 

 

were installed.

 

 

 

 

The expansion board

Enter Computer Setup and change

 

installed is a network card

the resource settings for the board

 

(NIC) and conflicts with

in PnP/PCI Configurations >

 

the embedded NIC.

IRQ Resources.

 

 

 

Network controller stops

The files containing the

Reinstall the network drivers, using

working without

network drivers are

the Restore Plus! CD.

apparent cause.

corrupted.

 

The cable is not securely connected.

Ensure that both ends of the cable are securely attached to the correct devices.

The network controller is

Replace the NIC.

defective.

 

New network card will

New network card may

not boot.

be defective or may not

 

meet industry-standard

 

specifications.

Install a working, industry-standard NIC, or change the boot sequence to boot from another source.

Cannot connect to

The network controller is

Verify Network Connectivity, that a

network server when

not configured properly.

DHCP Server is present, and that

attempting Remote

 

the Remote System Installation

System Installation.

 

Server contains the NIC drivers for

 

 

your NIC.

 

 

 

System setup utility

Unprogrammed EEPROM.

Flash the ROM.

reports unprogrammed

 

 

EEPROM.

 

 

 

 

 

 

Service Reference Guide, dx5150

361685-001

D–21

Page 167
Image 167
HP dx5150 manual Restore Plus! CD

dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.