HP dx5150 Cause, Problem, Network, Solution, Control Panel, IRQ Resources, IRQ Resources, in PnP/PCI Configurations, in PnP/PCI Configurations

Troubleshooting Without Diagnostics

Solving Network Problems (Continued)

Problem

Diagnostics passes, but the computer does not communicate with the network. (continued)

Cause	Solution
The network controller	Select the Network icon in the
is not configured for this	Control Panel and configure the
computer.	network controller.

Network controller	Network controller	Enter Computer Setup and change
stopped working when	interrupt is shared with an	the resource settings for the board
an expansion board was	expansion board.	in PnP/PCI Configurations >
added to the computer.		IRQ Resources.
	The network controller	Verify that the drivers were not
	requires drivers.	accidentally deleted when the
		drivers for a new expansion board
		were installed.
	The expansion board	Enter Computer Setup and change
	installed is a network card	the resource settings for the board
	(NIC) and conflicts with	in PnP/PCI Configurations >
	the embedded NIC.	IRQ Resources.
Network controller stops	The files containing the	Reinstall the network drivers, using
working without	network drivers are	the Restore Plus! CD.
apparent cause.	corrupted.

The cable is not securely connected.

Ensure that both ends of the cable are securely attached to the correct devices.

The network controller is	Replace the NIC.
defective.

New network card will	New network card may
not boot.	be defective or may not
	meet industry-standard
	specifications.

Install a working, industry-standard NIC, or change the boot sequence to boot from another source.

Cannot connect to	The network controller is	Verify Network Connectivity, that a
network server when	not configured properly.	DHCP Server is present, and that
attempting Remote		the Remote System Installation
System Installation.		Server contains the NIC drivers for
		your NIC.
System setup utility	Unprogrammed EEPROM.	Flash the ROM.
reports unprogrammed
EEPROM.

Service Reference Guide, dx5150 361685-001 D–21