Troubleshooting Without Diagnostics

Solving Hard Drive Problems

Solving Hard Drive Problems

Problem

Cause

Solution

 

 

 

Hard drive error occurs.

Hard disk has bad

1. In Windows XP, right-click

 

sectors or has failed.

Start, click Explore, and

 

 

select a drive. Select File >

 

 

Properties > Tools. Under

 

 

Error-checking, click Check

 

 

Now.

 

 

2. Use a utility to locate and block

 

 

usage of bad sectors. If

 

 

necessary, reformat the hard

 

 

disk.

 

 

 

Disk transaction problem.

Either the directory

In Windows XP, right-click Start,

 

structure is bad or there

click Explore, and select a drive.

 

is a problem with a file.

Select File > Properties > Tools.

 

 

Under Error-checking, click

 

 

Check Now.

 

 

 

Drive not found (identified).

Loose cable.

Check cable connections.

 

 

 

 

The system may not

1. Run Computer Setup.

 

have automatically

2. If the system still does not

 

recognized a newly

 

recognize the new device,

 

installed device.

 

check to see if the device is

 

 

 

 

listed within Computer Setup. If

 

 

it is listed, the probable cause is

 

 

a driver problem. If it is not

 

 

listed, the probable cause is a

 

 

hardware problem.

 

 

3. If this is a newly installed drive,

 

 

enter Computer Setup and

 

 

disable the Quick Power On

 

 

Self Test in Advanced BIOS

 

 

Features.

 

 

 

 

Drive’s controller is

Enter Computer Setup and enable

 

disabled in Computer

all the IDE and SATA controllers in

 

Setup.

Integrated Peripherals >

 

 

South OnChip IDE Device and

 

 

Integrated Peripherals >

 

 

South OnChip PCI Device.

 

 

 

 

Drive responds slowly

Enter Computer Setup and disable

 

immediately after

the Quick Power On Self Test in

 

power-up.

Advanced BIOS Features.

 

 

 

 

D–8

361685-001

Service Reference Guide, dx5150

Page 153 Page 155
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Image 154
HP dx5150 manual Solving Hard Drive Problems
Page 153 Page 155

dx5150 specifications

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