Troubleshooting Without Diagnostics

Solving Hard Drive Problems (Continued)

Problem

Cause

Solution

 

 

 

Computer will not start.

Hard drive is damaged.

Observe the beeps and LED lights

 

 

on the front of the computer. See

 

 

Appendix C, “POST Error

 

 

Messages.”

Computer seems to be

Program in use has

locked up.

stopped responding to

 

commands.

1.Attempt the normal Windows “Shut Down” procedure.

2.Press the power button for

four or more seconds to turn off the power.

3.Restart the computer using the power button.

 

D–10

361685-001

Service Reference Guide, dx5150