Desktop Management

3.3.2 Altiris Client Management Solutions

HP and Altiris have partnered to provide comprehensive, tightly integrated systems management solutions to reduce the cost of owning HP client PCs. HP Client Manager Software is the foundation for additional Altiris Client Management Solutions that address:

■Inventory and Asset Management

❏SW license compliance

❏PC tracking and reporting

❏Lease contract, fixing asset tracking

■Deployment and Migration

❏Windows 2000/XP migration

❏System deployment

❏Personality migrations

■Help Desk and Problem Resolution

❏Managing help desk tickets

❏Remote troubleshooting

❏Remote problem resolution

❏Client disaster recovery

■Software and Operations Management

❏Ongoing desktop management

❏HP system SW deployment

❏Application self-healing

For more information and details on how to download a fully-functional30-day evaluation version of the Altiris solutions, visit http://h18000.www1.hp.com/im/prodinfo.html#deploy.

On selected desktop and notebook models, an Altiris management agent is included as part of the factory-loaded image. This agent enables communication with the Altiris Development Solution, which you can use to complete new hardware deployment or personality migration to a new operating system using easy-to-follow wizards. Altiris solutions provide easy-to-use software distribution capabilities. When used in conjunction with System Software Manager, or HP Client Manager Software, administrators can also update ROM BIOS and device driver software from a central console.

For more information, visit http://www.hp.com/go/easydeploy.

3.3.3 System Software Manager

System Software Manager (SSM) lets you update system-level software on multiple systems simultaneously. When executed on a PC client system, SSM detects both hardware and software versions, then updates the appropriate software from a central repository, also known as a file store. Driver versions supported by SSM are denoted with a special icon on the driver download

Web site and on the Support Software CD. To download the utility or to obtain more information on SSM, visit http://h18000.www1.hp.com/im/ssmwp.html.

 

Service Reference Guide, dx5150

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