Troubleshooting Without Diagnostics

Solving Network Problems

These guidelines do not discuss the process of debugging the network cabling.

Solving Network Problems

Problem

Cause

Solution

 

 

 

Wake-on-LAN feature is

Wake-on-LAN is not

Use the Network control

not functioning.

enabled.

application to enable

 

 

Wake-on-LAN.

 

 

 

Network driver does

Network controller is

Run Computer Setup and enable

not detect network

disabled.

network controller.

controller.

 

 

 

 

 

 

Incorrect network driver.

Check the network controller

 

 

documentation for the correct driver

 

 

or obtain the latest driver from the

 

 

manufacturer’s Web site.

Network status link light does not turn on or it never flashes.

The network status light should flash when there is network activity.

No active network is

Check cabling and network

detected.

equipment for proper connection.

 

 

Network controller is not

Use the Network control

set up properly.

application to verify that the device

 

is working properly.

 

Network driver is not

Reinstall network drivers.

 

properly loaded.

 

 

 

 

 

System cannot autosense

Disable auto-sensing capabilities

 

the network.

and force the system into the

 

 

correct operating mode.

 

 

 

Diagnostics reports a

The cable is not securely

Ensure that both ends of the data

failure.

connected.

cable are securely connected.

 

 

 

 

The cable is attached to

Ensure that the cable is attached to

 

the incorrect connector.

the correct connector.

 

 

 

 

There is a problem with

Ensure that the cable and device at

 

the cable or a device at

the other end are operating

 

the other end of the cable.

correctly.

 

 

 

 

Network controller

Enter Computer Setup and change

 

interrupt is shared with

the resource settings for the board

 

an expansion board.

in PnP/PCI Configurations >

 

 

IRQ Resources.

 

 

 

 

The network controller

Replace the NIC.

 

is defective.

 

Diagnostics passes, but

Network drivers are

the computer does not

not loaded, or driver

communicate with the

parameters do not match

network.

current configuration.

1.Make sure the network drivers are loaded and that the driver parameters match the configuration of the network controller.

2.Make sure the correct network client and protocol is installed.

 

D–20

361685-001

Service Reference Guide, dx5150

Page 166
Image 166
HP dx5150 manual Solving Network Problems, PnP/PCI Configurations, IRQ Resources

dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.