Troubleshooting Without Diagnostics

Solving Audio Problems (Continued)

Problem

Cause

Solution

✎If you set digital as the Output Mode, the internal speaker and external analog speakers will no longer output audio until you switch back to an auto-sense or analog mode.

If you set analog as the Output Mode, external digital speakers will not function until you change the output mode back to an auto-sense or digital mode.

Computer appears to be locked up while recording audio.

The hard disk may be full.

1.Before recording, make sure there is enough free space on the hard disk.

2.Try recording the audio file in a compressed format.

Solving Printer Problems

Solving Printer Problems

Problem

Cause

Solution

 

 

 

Printer will not print.

Printer is not turned on

Turn the printer on and make sure it

 

and online.

is online.

 

 

 

 

 

The correct printer

1.

Install the correct printer driver

 

driver for the

 

for the application.

 

application are not

2.

Try printing using the

 

installed.

 

 

MS-DOS command:

 

 

 

 

 

 

DIR C:\ > [printer port]

 

 

 

where [printer port] is the

 

 

 

address of the printer being

 

 

 

used. If the printer works,

 

 

 

reload the printer driver.

 

 

 

 

If you are on a network,

Make the proper network

 

you may not have

connections to the printer.

 

made the connection

 

 

 

to the printer.

 

 

 

 

 

 

Printer may have failed.

Run printer self-test.

 

 

 

Printer will not turn on.

The cables may not be

Reconnect all cables.

 

connected properly.

 

 

 

 

 

Printer prints garbled

The correct printer

Install the correct printer driver for

information.

driver is not installed.

the application.

 

 

 

 

The cables may not be

Reconnect all cables.

 

connected properly.

 

 

 

 

 

 

Printer memory may be

Reset the printer by turning it off for

 

overloaded.

one minute, then turn it back on.

 

 

 

 

Printer is offline.

The printer may be out

1.

Check the paper tray and refill

 

of paper.

 

it if it is empty.

 

 

2.

Select online.

 

 

 

 

 

D–16

361685-001

Service Reference Guide, dx5150