Printer status, Check printer status, Printer alerts | HP L65500

2 Printer status

Check printer status

You can check the current status of the printer in the following ways:

●The HP Internal Print Server displays the status of the printer, the loaded substrate and the ink system. The latest alerts are summarized at the bottom of the main window (see Printer alerts on page 5).

Printer status

●The front panel displays the ink levels by default; otherwise, you can see the ink levels by selecting

the the Ink System icon . In addition, the most important current alert, if any, is displayed in the front panel.

Printer alerts

The printer can communicate two types of alerts:

●Errors: When the printer is unable to print.

●Warnings: When the printer needs attention for an adjustment, such as a calibration, preventive maintenance or ink cartridge replacement.

Printer alerts appear primarily at the HP Internal Print Server, but one alert at a time also appears at the front panel.

●HP Internal Print Server: A summary list of alerts appears at the bottom left of the main window. To display a more complete and detailed list, select Information > Alerts.

●Front-panel display: The front panel shows only one alert at a time, which is judged to be the most important. It generally requires the user to press the OK key for confirmation, but in the case of a warning, it disappears after a while. Some alerts reappear when the printer is idle and there is nothing more important to report.

The following alerts require a service engineer:

●Preventive maintenance #1 required

●Preventive maintenance #2 required

●Preventive maintenance #3 required

●Preventive maintenance #4 required

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HP L65500 manual Printer status, Check printer status, Printer alerts

Contents

HP Designjet L65500 Printer Trademarks Table of contents Software maintenance Front-panel error messages When you need help Enww General safety guidelines Safety precautions Fire hazard Label Explanation Identifies the main earth terminal Emergency stop buttons Printer alerts Printer statusCheck printer status Align the printheads Printer calibration Troubleshoot printhead alignment Substrate-advance compensation Color calibration Color calibration Color profiles Ink restrictions Maintain the substrates Hardware maintenanceMaintain the ink cartridges Maintain the printheads Check the printheads Clean the carriage cover Clean the carriage rails Hardware maintenance Clean the ink deposits Clean the exterior of the printer Clean the line sensor and aerosol inlets Clean the substrate edge holders Clean the main roller Clean the substrate-advance sensor Clean the pinch wheelsClean the platen Clean the printheads Clean the temperature sensors Maintain the printhead primers Replace the carriage oiler foams Hardware maintenance Replace the line sensor box Replace the printhead cleaning roll Replace the printhead cleaning roll and aerosol filters Replace the printhead cleaning roll and aerosol filters Replace the aerosol filters Move the printer Cleaning kit Printer maintenance kits Maintain the HP Internal Print Server Software maintenance Update the firmware Substrate has jammed Troubleshoot substrate issuesSubstrate cannot be loaded successfully Substrate is not attached to the input core There are ink marks on the substrate Ink is still wet when the substrate emergesSubstrate sticks to the platen Banding Troubleshoot print-quality issuesGeneral advice Banding Colors are misaligned vertically Colors are misaligned Colors are misaligned horizontally Print is grainy Colors look washed out Print is smudgedSubstrate is not flat Edges of objects are rough or blurred Colors are inaccurate Front panel recommends replacing or reseating a printhead Troubleshoot ink cartridge and printhead issuesCannot insert an ink cartridge Cannot insert a printhead Printhead has damaged the substrate Incorrect printhead cleaning roll errorsPrinthead has overheated HP Internal Print Server cannot detect the printer Troubleshoot other issuesPrinter does not print Printer seems slow Color calibration fails Upgrade the HP Internal Print ServerPrint job files have not been properly deleted Front-panel errors Front-panel error messages 2Numerical error codes Icon, then Carriage beam position Carriage system recovery Correctly inflated. The substrate will be unloaded HP Customer Care When you need helpDocumentation HP Proactive Support HP Customer Care Centers Service information Preset creation flowchart Index Enww